BuyAPlan Reviews

Name: BuyAPlan
Address: PassInc Ltd, Unit 2736, PO Box 6945, PassInc Ltd, Unit 2736, PO Box 6945, London
Rating: 4.35

4.4 Rating 2,320 Reviews

85 %

of reviewers recommend BuyAPlan

Company Reviews

Metrics

Info

4.4

Based on 2,320 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and helpful once when I was struggling however one little thing that might help is once you have purchased a plan via email you tend to loose it shortly afterwards. If the email would or could stay live that would be helpful and you feel like you’ve not lost and money.”

Helpful Report

Posted 2 years ago

Thank you for your feedback! You can download your plan using the link sent to your email address to download it again! We hope this helps and thank you for the 5 stars!

Posted 2 years ago

“I think it would be good to have a discount for buying several different plans in the same purchase rather than only for 2 of the same plan at different scales.”

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Posted 2 years ago

Thank you for your feedback and your review!

Posted 2 years ago

“Bought a plan but clicked the wrong button to outline the boundaries. Couldn’t change it and if I needed the right one I would’ve had to buy another one 😡”

Helpful Report

Posted 2 years ago

Dear customer thank you for your feedback. Unfortunately it's not possible to change a map after it has been generated. Please send us a message at support@buyaplan.co.uk for further assistance.

Posted 2 years ago

“Website was easy to navigate and quality of plan was good.”

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Posted 2 years ago

Thank you so much for the 5 star review!

Posted 2 years ago

“Met my planning requirements.”

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Posted 2 years ago

Thank you for taking the time to provide 5 stars for us!

Posted 2 years ago

“I have some concerns regarding the ability to scale the plans to take measurements. I set the printer to copy at 100% and when I check my scale rule measurement against the scale on the print there is a discrepancy. So I cannot safely take measurements off the plan”

Helpful Report

Posted 2 years ago

Thank you for your review. Please send us a message at support@buyaplan.co.uk with your order number so that we can assist you with this.

Posted 2 years ago

“Easy to use website”

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Posted 2 years ago

Thank you so much for the 5 stars!

Posted 2 years ago

“Struggled getting what we needed. Could be a little more user friendly for those of us that just need a one off map.”

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Posted 2 years ago

Thank you for your feedback. We have chat, phone and email support so if you ever need assistance please get in touch and we'll be happy to help you.

Posted 2 years ago

“Fairly easy to use website and an excellent plan”

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Posted 2 years ago

Thank you for your kind feedback, it's much appreciated.

Posted 2 years ago

“useful and fairly easy to use so long as you have a postcode or long/lat. A nice addition would now be the ability to use What3words...”

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Posted 2 years ago

Thank you for your feedback and review it's much appreciated.

Posted 2 years ago

“Plan downloaded in minutes. Brilliant”

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Posted 2 years ago

That's great to hear Ann, thank you!

Posted 2 years ago

“Excellent service. Easy to access and navigate to achieve right plan for the right circumstance and very good value for money.. nothing not to like. 5 * from me.”

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Posted 2 years ago

We are so glad to hear of your wonderful comments! Thank you!

Posted 2 years ago

“Having tried other sites, I found 'Buy a Plan' to be refreshingly straightforward to use and pricing was clear, without the hidden extras, other sites irritatingly indulge in. Would recommend Buy A Plan to others and would use again without hesitation.”

Helpful Report

Posted 2 years ago

Thank you so much for your recommendation and 5 stars we really appreciate it!

Posted 2 years ago

“I have used this service for many years and always found them excellent, ready to help when I have lost my plans in the digital forest and always quickly.”

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Posted 2 years ago

Thank you very much for your nice feedback and 5 stars!

Posted 2 years ago

“A convenient and easy to use service which i have used several times and am likely to use again for professional reasons.”

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Posted 2 years ago

Thank you Alan for your excellent review!

Posted 2 years ago

“Prompt and great value service”

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Posted 2 years ago

Thank you for taking the time to provide a review for us!

Posted 2 years ago

“I am a newbie to buying a plan for some work for which we need planning permission, and using Buy a Plan couldn't have been easier. The instructions on how to use the site and get the plan appropriate for my application were clear and simple with help available throughout, if needed. The entire process from initial log on to receiving the plan was quick, painless and very reasonably priced. I would not hesitate on recommending Buy a Plan for everyone, both novice and professional.”

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Posted 2 years ago

Thank you for your excellent review, we really appreciate it!

Posted 2 years ago

“Quick and easy to use site to create a plan”

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Posted 2 years ago

Thank you for the 5 star review!

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Thank you so much for the 5 stars John!

Posted 2 years ago

“Excellent swift reasonably priced service”

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Posted 2 years ago

Thank you for taking the time to share your opinion with the public. We really appreciate it!

Posted 2 years ago

BuyAPlan is rated 4.4 based on 2,320 reviews