BuyAPlan Reviews

Name: BuyAPlan
Address: PassInc Ltd, Unit 2736, PO Box 6945, PassInc Ltd, Unit 2736, PO Box 6945, London
Rating: 4.35

4.4 Rating 2,316 Reviews

85 %

of reviewers recommend BuyAPlan

Company Reviews

Metrics

Info

4.4

Based on 2,316 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website really difficult to use. Maps bought were a waste of money.”

Helpful Report

Posted 11 months ago

Thank you for taking the time to provide us with your valuable feedback regarding your experience with BuyAPlan and we're sorry to hear that you have been disappointed. Please email us at support@buyaplan.co.uk and we'll do our best to assist you with your issues.

Posted 11 months ago

“Always found the site efficient with regards to time spent and cost. Sometimes struggle with the red boundary line but happy to do it manually if so. With my limited use l wouldn't change anything, if you do l might look elsewhere.”

Helpful Report

Posted 11 months ago

Dear Fred, Thank you so much for your amazing 5-star rating of BuyAPlan! We truly appreciate your loyalty as a customer.

Posted 11 months ago

“Straight forward easy to follow and set boundary as necessary (much easier than another site I tried). Would recommend to anyone.”

Helpful Report

Posted 11 months ago

Dear Stephen, Thank you so much for your fantastic 5-star rating of BuyAPlan!

Posted 11 months ago

“very easy to use, first setting postcode, varying scales/paper size of map required, combining different scale maps on 1 transaction, ease of payment and downloading product”

Helpful Report

Posted 11 months ago

Thank you so much for your fantastic 5-star rating of BuyAPlan! We truly appreciate your kind words and continuous support as a loyal customer.

Posted 11 months ago

“Second plan bought. Location plan wasn't wholly accurate as showed part of an adjacent premises. Otherwise, very easy to use and never had a problem when submitting to planning depts”

Helpful Report

Posted 11 months ago

Dear R, thank you so much for taking the time to rate BuyAPlan.

Posted 11 months ago

“Easy site to navigate & sensible prices. The minor complaint is that on black/white plans the lines are a little too fine & fade when printed.”

Helpful Report

Posted 11 months ago

Dear MR,Thank you so much for taking the time to share your amazing 5-star rating of BuyAPlan! We truly appreciate your continued loyalty as a customer.

Posted 11 months ago

“I found the site plan I wanted no problem”

Helpful Report

Posted 11 months ago

Dear Clive,Thank you so much for your wonderful 5-star rating of BuyAPlan!

Posted 11 months ago

“User friendly. Efficient. Quick. Not expensive.”

Helpful Report

Posted 1 year ago

Thank you so much for your outstanding 5-star rating of BuyAPlan! We truly appreciate your support.

Posted 11 months ago

“Great service and very helpful with any mistakes”

Helpful Report

Posted 1 year ago

Dear Stephen, thank you so much for your outstanding 5-star rating and review of BuyAPlan! We truly appreciate your feedback and are thrilled to hear that you had a great experience with our service.

Posted 11 months ago

“Quick to respond and an excellent service, I will certainly recommend you in the futuure.”

Helpful Report

Posted 1 year ago

“Nice and easy.”

Helpful Report

Posted 1 year ago

“I needed a plan for land registration and I was able to locate and frame the surrounding area. The drawing of a red line to indicate the site boundary was tricky to use and I was not completely happy about the boundary on one side. I tried to redraw this several times but the final map was not ideal. I would have appreciated the option of redrawing the map but once downloaded this was not available.”

Helpful Report

Posted 1 year ago

Dear Rik,Thank you so much for your 4-star rating and for sharing your experience with BuyAPlan. We appreciate your feedback and we're glad to hear that you were able to get a plan of your area from us. Unfortunately it's not possible to edit the plan after purchase as this would require an additional license as it counts as a different plan which would be of extra cost.

Posted 1 year ago

“All very simple and plans are good quality”

Helpful Report

Posted 1 year ago

Dear Martin, thank you so much for your fantastic 5-star review of BuyAPlan! We are thrilled to hear that you found our service to be simple and our plans to be of good quality. Your feedback means a lot to us.

Posted 1 year ago

“Quick easy and efficient. I have occasionally encountered problems with sites where due to the shape and/or postcode/numbering arrangements the GIS cuts off a small section on the desired scale with 2HA function. However no issues to complain about.”

Helpful Report

Posted 1 year ago

Thank you so much for leaving a 4-star rating for BuyAPlan! We appreciate your feedback.

Posted 1 year ago

“I was using UK Plans website first but found it much harder to navigate around than yours- I decided to look at your site and managed to get my plan with ease and so will recomend this site over UK Plans one and will use you going forward also.”

Helpful Report

Posted 1 year ago

Dear Sabina,Thank you so much for giving BuyAPlan a 5-star rating! We greatly appreciate your positive feedback and are thrilled to hear that you had a seamless experience on our website.

Posted 1 year ago

“I found buyaplan to be very easy to use, very helpfull and provided just what I needed for a planning application. would definitey recommend them and use them again.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to rate BuyAPlan with five stars! We are thrilled to hear that you found our platform to be easy to use and helpful in providing exactly what you needed for your planning application. Your kind words mean a lot to us!

Posted 1 year ago

“Easy to use and suitable for applications”

Helpful Report

Posted 1 year ago

Thank you so much, Jonathan, for your 5-star rating of BuyAPlan!

Posted 1 year ago

“Have used this service for a long time in my opinion its by far the best great clear plans and very fast service Cost is fine for a great service”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating, Gary! We truly appreciate your loyalty as a long-time customer of BuyAPlan.

Posted 1 year ago

“I was charged twice for the plan, be careful using this website.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to share your feedback on BuyAPlan. Please get in touch with us at support@buyaplan.co.uk and we'll be happy to help with your issue. We can only locate one order from you from the 12th of June.

Posted 1 year ago

“An absolutely brilliant way to buy maps. Quick and easy to access what you require and instantly downloaded at any time of day. Love it!!”

Helpful Report

Posted 1 year ago

Dear customer, thank you so much for your wonderful 5-star rating of BuyAPlan! We truly appreciate your feedback and are thrilled to hear your kind feedback.

Posted 1 year ago

BuyAPlan is rated 4.4 based on 2,316 reviews