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BuyAPlan Reviews

4.4 Rating 2,320 Reviews
85 %
of reviewers recommend BuyAPlan
4.4
Based on 2,320 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read BuyAPlan Reviews

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

Write Your review

Anonymous
Anonymous  // 01/01/2019
Good product. A little bit pricey for what it is.
Helpful Report
Posted 1 year ago
Thank you for your review, Daniel! We're glad to hear you think it's a good product. We appreciate your feedback on pricing and will take it into account as we strive to offer the best value for our customers. Looking forward to serving you again!
Posted 11 months ago
Easy access, rapid definition of the required zone, efficient and simple dowmload of results. The cost, however, is exhorbitant and frankly, a disgraceful ripoff for myself as a private user.
Helpful Report
Posted 1 year ago
Thank you for your honest review, we truly value your feedback regarding the pricing and understand that it can be a concern for private users. However we're still one of the chepest OS providers and we offer a price match guarantee as well. If you have any further concerns please email us at support@buyaplan.co.uk
Posted 11 months ago
Good plan , more adjustability of scale would be usefull though .
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Posted 1 year ago
Thank you for your thoughtful 4-star review, Paul! We're glad to hear you found our plan good. We appreciate your suggestion regarding the adjustability of scale—your input helps us improve. We look forward to having you back with us soon!
Posted 1 year ago
Easy to use and efficient.
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Posted 1 year ago
Thank you so much for your fantastic 5-star review, Julian! We're delighted to know you found our platform easy to use and efficient. Your feedback encourages us to keep improving, and we can't wait to have you back with us soon!
Posted 1 year ago
Excellent service so easy to order
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Posted 1 year ago
Thank you for your wonderful 5-star review, John! We're thrilled to hear that you found our service easy and convenient. Your satisfaction means the world to us, and we look forward to serving you again soon!
Posted 1 year ago
POOR SERVICE! NO PLAN NO CUSTOMER SERVICE! WILL NOT BE USING AGAIN
Helpful Report
Posted 1 year ago
Dear Jack, we're sorry to hear that. Your plan was available immediately after purchase from the download link provided. We have also sent your plan to your email address and followed up to check if you have indeed received it but we got no response from you. If you still need assistance we'll be happy to help. Please drop us an email at support@buyaplan.co.uk
Posted 1 year ago
Very good bu expected to pay less than £10 and ended up paying £32 🤷‍♂️
Helpful Report
Posted 1 year ago
Thank you for your feedback! We understand that pricing can sometimes be a surprise and we're constantly working to ensure our plans provide great value for your needs. We appreciate your understanding and hope you'll consider using BuyAPlan again in the future for your projects!
Posted 1 year ago
About the same as the others, same price, same difficulty, it seems expensive for a sheet of pdf, but there's no alternative to the few places you have to use to buy a plan.
Helpful Report
Posted 1 year ago
Thank you for sharing your thoughts! We appreciate your perspective on pricing and understand that it can feel steep for a PDF. We're committed to providing reliable plans, especially in a market with limited alternatives. Your feedback is invaluable, and we hope you find the resources useful for your projects!
Posted 1 year ago
Excellent Service but found the costs were a bit too pricey Sorry
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Posted 1 year ago
Thank you for your review, Barbara. We appreciate your kind words about our service and understand that pricing can be a concern. We strive to offer the best value while maintaining quality. Your feedback is really important to us and we hope you'll give BuyAPlan another try in the future!
Posted 1 year ago
Now that I've discovered the .dwg version I'm a happy man.
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Posted 1 year ago
Thank you for your review! Your satisfaction is important to us, and we appreciate your feedback. If you have any other thoughts or suggestions, feel free to share at support@buyaplan.co.uk!
Posted 1 year ago
Straightforward to work with Saves a lot of time
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Posted 1 year ago
Thank you for your fantastic 5-star review, Mr! We're glad to hear that working with us was straightforward. Your feedback motivates us to keep delivering great service!
Posted 1 year ago
The service was fast with accurate result. Slightly over priced.
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Posted 1 year ago
Thank you for your review, Maryam. We're glad to hear you experienced fast service. We understand that pricing can be a concern and we strive to offer quality plans that meet your needs. Your feedback is important to us and we hope you'll consider us for your future projects!
Posted 1 year ago
Easy to use slightly raised in price nevertheless very accurate
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Posted 1 year ago
Thank you for your wonderful review, Naheed! We're thrilled to hear that you found our service easy to use and accurate. We appreciate your understanding about the pricing, as we aim to provide quality solutions. Your feedback means a lot to us, and we look forward to serving you again!
Posted 1 year ago
Easy to find, buy and print map of the correct scale for purpose. Reasonable cost.
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Posted 1 year ago
Thank you for the wonderful 5-star review, Barbara! If there's anything we can assist you with, don't hesitate to reach out.
Posted 1 year ago
Would like to give 5 stars but would of if the price was slightly lower for returning customers. You are very competative but something a little lower for those who have bought from you several times might be considered.
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Posted 1 year ago
Thank you for your review, Chris! We truly appreciate your thoughts on pricing for returning customers. We're always looking for ways to improve and offer more value to our loyal users. Your feedback is essential and we hope you'll continue to choose BuyAPlan for your future projects!
Posted 1 year ago
Spot on service 😀
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Posted 1 year ago
Thank you for the 5-star review, Graham. We're thrilled to hear you found our service spot on.
Posted 1 year ago
I am extremely disappointed with your service I order and paid for a red line outlining my plot conveyance the plan arrived without the red line and with no compass point on the plan, a complete waste of money. I had to pay a architect to do a proper plan at additional expense.. get your act together!
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Posted 1 year ago
We are sorry to hear of your issues Kerry. Please drop us an email at support@buyaplan.co.uk and we'll do our best to assist you. All of our plans come with a north point arrow on the top left corner of the map.
Posted 1 year ago
Excellent, faultless experience
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Posted 1 year ago
Thank you so much for your 5-star review of BuyAPlan, MR! We're thrilled to hear that your experience was so good. Your kind words encourage us to keep delivering top-notch service!
Posted 1 year ago
very easy to selct address and plans required. Price wise competitive against similar providers.
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Posted 1 year ago
Thank you for your amazing 5-star review of BuyAPlan! We're delighted to hear that you found it easy to select your address and plans. We always strive to offer competitive pricing, so your feedback is greatly appreciated!
Posted 1 year ago
Used Buya plan fo ra long tims now so what can you day about somethig that judt works all the time?
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Posted 1 year ago
Thank you for your fantastic 5-star review of BuyAPlan, Brian! We're thrilled to hear that you've been enjoying our services for such a long time. Your satisfaction means everything to us!
Posted 1 year ago
BuyAPlan is rated 4.4 based on 2,320 reviews