BuyAPlan Reviews

Name: BuyAPlan
Address: PassInc Ltd, Unit 2736, PO Box 6945, PassInc Ltd, Unit 2736, PO Box 6945, London
Rating: 4.35

4.4 Rating 2,326 Reviews

85 %

of reviewers recommend BuyAPlan

Company Reviews

Metrics

Info

4.4

Based on 2,326 reviews

Customer Service
Communication Channels	Email

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

Write Your review

Tell us how BuyAPlan made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clunky website, difficult to produce own lines when necessary. Totally unreasonable that the line can't be changed after purchase to clean up minor errors.”

Helpful Report

Posted 5 years ago

“Easy to use and clear instructions”

Helpful Report

Posted 5 years ago

“Straight forward process. Needed a plan for planning permission, all good.”

Helpful Report

Posted 5 years ago

“I actually had to buy two plans because the first one went wrong despite checking it. I emailed through querying but it wasn’t sorted. Very disappointed with response More like tough you made a mistake . On that day there was an offer for two plans so a refund would have been nice . It was difficult to see final plan look when going through to order and new to process. The second plan was fine .( but again couldn’t check it before ordering).”

Helpful Report

Posted 5 years ago

“Its such a quick and efficient way of getting site and block plans for planning applications I use BuyAPlan all the time”

Helpful Report

Posted 5 years ago

“Easy way to purchase a map”

Helpful Report

Posted 5 years ago

“Easy to use, quick and simple”

Helpful Report

Posted 6 years ago

“Easy, quick and efficient good service”

Helpful Report

Posted 6 years ago

“While it is easy to view and buy the plans, marking them up with red and blue for planning purposes is very poor, very inaccurate.”

Helpful Report

Posted 6 years ago

Sorry that you had a bad experience. The plans are the standard used for planning and by all other planning map suppliers. We can refund if the plan was rejected however that is very rare.

Posted 6 years ago

“Simple to use the website and the plans received were ideal for requesting planning permission.”

Helpful Report

Posted 6 years ago

“Easy access ,good price,very quick app,does'nt get any easier.”

Helpful Report

Posted 6 years ago

“Once you know what you’re doing the site is fine but I ran into trouble with it not being the right size. The council rejected the plan for that reason. I tried the chat line but to be frank, I knew more than theY did and eventually worked it out myself. So not really impressed with the support. However, I managed to get a refund for getting the wrong plans and I thought the service was excellent. So I do trust the company.”

Helpful Report

Posted 6 years ago

“Nice and easy way to get the plan you want, in no time with secure payment method.”

Helpful Report

Posted 6 years ago

“Easy to use and very straight forward.”

Helpful Report

Posted 6 years ago

“A good system that provided a clear plan to include in my planning application. The option to view a number of times prior to purchase was good, although stating how many gratis views were allowed would have helped. I found the system difficult to utilise from my portable device as the action buttons were not functioning, albeit that might be my device, more fidelity on the action buttons might help. Finally when purchasing the plan, a message confirming a short period to download contradicted the email- turns out there was plenty of time to view it before saving. A good system all the same thatI would use again and recommend to others.”

Helpful Report

Posted 6 years ago

“As always a very reliable service which recently assisted me greatly when my Computer was not helping me order a Plan. My sincere thanks.”

Helpful Report

Posted 6 years ago

“Wasn’t accepted by council. Didn’t have North referenced on map and the red area wasn’t correct. Waste of money.”

Helpful Report

Posted 6 years ago

Sorry to hear that, all plans have a North point top left. The red lines are added by the customer so perhaps you put them in the wrong place?

Posted 6 years ago

“I thought this process would be hard BUT it was so easy! Just what I needed for my planning application. Done in minutes and for me was worth every penny! Thank you for an excellent service!!”

Helpful Report

Posted 6 years ago

“I found the service, as usual, was very easy to use, and the facility to add red and blue edging to site plans is extremely useful. Obtaining a PDF plan almost instantaneously really is a boon and takes one headache away from submitting a planning application ! Oh, and the prices are competitive too.”

Helpful Report

Posted 6 years ago

“Had previously purchased vector plans and was disappointing at the raster pdf that was purchased here. Only useful as an image for an application and felt uneasy as I couldn't check the accuracy and had to rely on your assurance.”

Helpful Report

Posted 6 years ago

BuyAPlan is rated 4.4 based on 2,326 reviews