BuyAPlan Reviews

Name: BuyAPlan
Address: PassInc Ltd, Unit 2736, PO Box 6945, PassInc Ltd, Unit 2736, PO Box 6945, London
Rating: 4.35

4.4 Rating 2,221 Reviews

85 %

of reviewers recommend BuyAPlan

Company Reviews

Metrics

Info

4.4

Based on 2,221 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. A black and white plan preview would be useful.”

Helpful Report

Posted 1 year ago

“BuyAPlan was very easy to use and efficient. It saved me a lot of hassle and allowed me to progress a transaction which was struggling to move forward due to plan issues. My only suggestion would be to include the scale of the plan at the top of the plan, perhaps near the title, and also include whether the plan is on A3 or A4 as I had to include these details manually after purchasing the plans.”

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Posted 1 year ago

“I found it fairly simple and straight forward to download the plan I wanted and I would use it again and recommend the site to friends”

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Posted 2 years ago

“good but not the easiest to use”

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Posted 2 years ago

“I think it would be an even better service if more scales were available”

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Posted 2 years ago

“Easy to buy from and quickly delivered. Frustrating however to pay twice for two identical plans at different scales- there should be a better package price”

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Posted 2 years ago

“I have using BuyAPlan for years and everything works really well each time!”

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Posted 2 years ago

“I have recently purchased a plan for 21, Meads Road, Alsager ST7 2NN. The downloaded copy showed No. 20 rather than 21. To indicate the red-edged boundary was almost impossible !! The dwelling too was included as a red edge, which has caused problems with Registration with Cheshire East. I am trying again but with difficulty. The Red-Edge Cursor refuses to let me put a red-edge boundary on the site. It won*t even allow me to delete and start again !! It might be my computer, who knows !! Can I please be sent a 1:1250 showing the correct address and a red edge on the plot boundaries only? Yours Frustratingly, but recognising these faults might be attributed to me !! Peter David Palmer - BDS Surveyors (Regular Customer)”

Helpful Report

Posted 2 years ago

Dear Peterl, please send your request to support@buyaplan.co.uk and we'll be glad to assist you. Kind regards, Support Team

Posted 2 years ago

“I buy all my OS plans from Buyaplan because I find the site easy to use. My only comment is that on the screen the red boundary line is easy to see, but when the actual plan is downloaded the red line is fairly faint, which is difficult to see. The thinner line also occasionally doesn't seem to be quite in the right place, the fatter line had covered plotting discrepancies. With small sites, I need to plot the boundary lines at 1:200 or 1:500 to get the cross lines in the right place, but the website doesn't suggest this.”

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Posted 2 years ago

“Always good but a bit expensive for the larger maps.”

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Posted 2 years ago

“Website easy to use, download worked as promised, product as described.”

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Posted 2 years ago

“Just the correct plan for a planning application. A little expensive in my opinion but it seems all the providers are similar”

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Posted 2 years ago

“easy site to use, needed more precision on drawing red line. Also needed some Land Reg plans but could see your partners only operated down South so had to go somewhere else for these, but overall pleased with quick billing reply etc”

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Posted 2 years ago

“1) When you first join the Login process is a bit frustrating i.e. not straightforward to register. 2) The process of buying 2 plans at a discount could be more user-friendly. 3) The planning portal requests Location Plan and Block Plan - Buy A Plan offers a Site Plan and Block Plan.”

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Posted 2 years ago

“Ok, but selected two instead of one and had to enquire how to amend it - the cross was small and appeared to be greyed out. And you have kept badgering me to give a review.”

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Posted 2 years ago

“Good service, easy to use.”

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Posted 2 years ago

“Very helpful. J Hooper.”

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Posted 2 years ago

“We have given a 4 out of 5 as although the service does what we need, it could be more adaptable and user friendly. I would like to be able to print the area I need rather than a set area which is sometimes too small or too large for my needs, for example: requirement to show nearest A road. I also find it a touch expensive as a regular user, a members or loyalty rate would be appreciated.”

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Posted 2 years ago

“Good simple service to use. Would just like the site red outlining, when passing through a building didn't outline the building as well.”

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Posted 2 years ago

“Fast reliable and when I had a problem it was quickly resolved.”

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Posted 2 years ago

BuyAPlan is rated 4.4 based on 2,221 reviews