PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,532 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,532 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service: very reasonable price quoted for my screen wiper motor and arrived the following day. Saved me £150!”

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Posted 1 year ago

“Found the parts i needed with no struggle at All.”

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Posted 1 year ago

“Easy to use responded quickly and goods received well packed.would recommend to my friends.”

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Posted 1 year ago

“Had to phone to clarify the part but when I did it arrived as promised and worked a treat. Paid £60 for a part, when other quotes were around £120 to £700!”

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Posted 1 year ago

“Part was as described, delivery was quick, of good quality”

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Posted 1 year ago

“Excellent communication, top quality parts. A very easy transaction, thank you.”

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Posted 1 year ago

“Perfect solution Specific seat belt sourced and fitted for sensible price”

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Posted 1 year ago

“Cracking service! Easy site to navigate. The part l ordered arrived within 24 hours!! Thanks”

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Posted 1 year ago

“I got my part quickly. Easy to use”

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Posted 1 year ago

“I found the chap at parts gateway Ltd. He was very helpful and informative. Sent me a photo of the part the part number on to make sure it’s exact copy so it would fit. The product arrived earlier than expected. Was in very good condition and looking at other products in the market was very very competitively priced. I was very pleased with the service and the price I put the products on the car and work perfectly.”

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Posted 1 year ago

“Part arrived as described and within a few days.”

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Posted 1 year ago

“Very efficient way of finding that elusive part at a reasonable price”

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Posted 1 year ago

“Great experience starting with the website, accepting a quote and through to quick and well packed delivery of the lamp exactly as required. Considering the process started just before Christmas and concluded with delivery on the 29th I consider the service first class and above and beyond what you might expect.”

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Posted 1 year ago

“Delighted with the ease of ordering the spare part we required. Unfortunately, delivery not great. Tracked package - due for delivery Saturday - didn't arrive. Due for delivery today - 9 days after we ordered the part. I might have been happy to pay extra for faster delivery had I been given the option. Yodel service is not good.”

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Posted 1 year ago

“First time using the parts gateway pleased with item and delivery time...”

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Posted 1 year ago

“Excellent communication and support.Highly recommended. All very good”

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Posted 1 year ago

“Great company to deal with all round good experience. Thank you 😊”

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Posted 1 year ago

“Part ordered arrived in 2days good service”

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Posted 1 year ago

“Really helpful and quick to respond. Sent me over pictures of the replacement parking camera part so that I could see that it was correct prior to my purchase. Swift next day secure delivery. Very happy. Highly recommend and will use again if needed for any future parts.”

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Posted 1 year ago

“Very pleased with the part and the service provided”

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Posted 1 year ago

PartsGateway Ltd is rated 4.6 based on 10,532 reviews