PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,535 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,535 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very impressed with how easy it was to order, i ordered an engine for my freelander 2, it come complete, swapped the wiring harness over, fitted it, runs sweet as a nut. came with 6 month warranty aswell. I shall use again.”

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Posted 2 years ago

“Very efficient organisation. Was able to sort the spare wheel I wanted speedily, with excellent service. Would not hesitate to use again. Thanks!”

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Posted 2 years ago

“A very good way to source more difficult to get hold of parts. PartsGateway do all the work for you, keep you well informed and are very helpful and supportive. What I had been searching for, unsuccessfully, was sourced within a couple of hours, with a number of different quotes, and from there, I was able to do the rest! These guys are great, I would not hesitate to recommend them, and will certainly use them again!”

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Posted 2 years ago

“Great website, found just what I wanted, good quality parts. Would recommend highly.”

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Posted 2 years ago

“All Good as usual”

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Posted 2 years ago

“Brilliant to deal with. Friendly, knowledgeable & very patient (I'm not a car person). Packaging was superb (glass window) and delivery was as promised. I'll be back!!!!”

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Posted 2 years ago

“Great customer service. I had an enquiry and the guy I spoke to was very helpful. Overnight delivery and no faff whatsoever. I would definitely recommend these.”

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Posted 2 years ago

“Ordered part was sent promptly, arrived well p[acked and when fitted worked perfectly. Thanks.”

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Posted 2 years ago

“Good helpful service”

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Posted 2 years ago

“great service,great product,would recommend to anyone.”

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Posted 2 years ago

“The door lock came well packaged and was great value for the money. Fast delivery.”

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Posted 2 years ago

“great site parts were perfect”

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Posted 2 years ago

“Indispensable platform to access reliable parts providers in my view.”

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Posted 2 years ago

“Excellent service. Within minutes I had a result and within a few days I had received the exact item I wanted”

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Posted 2 years ago

“Easy to purchase..good prices and fast delivery.”

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Posted 2 years ago

“Very good products well pleased with order thank you”

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Posted 2 years ago

“Really good service”

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Posted 2 years ago

“Very Good Service got access to a variety of quotes and loved the enthusiasm from all whom I contacted in gaining further information to make my decision. It's always best to talk and match part numbers and even when not sure of part numbers the description is always valid.”

PartsGateway Ltd 5 star review on 1st March 2023

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Posted 2 years ago

“The service, the items supplied and the communication was spot on. I would use PartsGateway again, they had exactly what I wanted and when I needed it.”

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Posted 2 years ago

“Great price for a volvo parcel shelf, product was in great condition and delivered in 2 days. Highly recommended”

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Posted 2 years ago

PartsGateway Ltd is rated 4.6 based on 10,535 reviews