“Booked this expecting a convenient short-stay drop-off with a short walk to the terminal. Instead, drop-off was at the long-stay car park, requiring a shuttle bus in both directions.
On return, despite having provided my flight details, I called after picking up my bags only to be told I'd have to wait 40 minutes for my car to arrive. 3 stars because the car was fine, but the service is definitely not as described.”
“Was good part from the extra £25 charge leaving coz we didn’t get bk for 2 n it was 3 because plane was delayed which isn’t are fault Manchester airport parking give u a few hour windows incase of delays I assumed would be same at Liverpool but wasn’t do that let it down”
“Definitely will not use this service again as it did not provide details of the carpark before purchasing, the carpark I used had very bad reviews and if I'd known this before I wouldn't have used the service.”
Thank you for your feedback. We provide the name, map location and all of the details of the car parks that we sell for on our website before a customer purchases.
“You did not update my booking to include the extra day, as when I arrived at jet parks they would not let me in, even though you confirmed the extra day for £2 which they said was not how much an extra day would cost, I emailed for you to confirm this and got nothing back”
Thank you for your feedback. We have looked into this and we did inform Jet Parks of the change to your booking. You spoke with one of our team on LiveChat at the time to change this and we sent through a new confirmation email confirming the change to your booking.
