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Parking Up Reviews

4.6 Rating 2,218 Reviews
90 %
of reviewers recommend Parking Up
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Anonymous
Anonymous  // 01/01/2019
Fantastic service as usual Many thanks Elizabeth Kneale
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Posted 1 week ago
booking was easy and priced competitively
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Posted 1 week ago
Had to pay seventy two pounds extra to leave because I was told I had parked in the short stay parked in the same place last year no problem
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Posted 1 week ago
Thanks for your feedback. I'm sorry to hear this, the airport is very strict if you enter their wrong car park. Sadly, this is the airport that have charged you this rather than ourselves.
Posted 1 week ago
Arrived earlier than planned, but advised this wasnt a problem.
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Posted 1 week ago
I’ve used this company a few times now they get better and better. Easy booking, the deals are good too though email.
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Posted 2 weeks ago
Good and easy service would defo use again
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Posted 2 weeks ago
As always great customer service and if I am honest I would not use anyone else that's why I have parked here for years thanks again for reasonable price great customer service and for looking after my van
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Posted 2 weeks ago
Perfect everything
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Posted 2 weeks ago
Absolutely spot on service we will use them each time we travel vial Liverpool and would highly recommend them to all our family and friends 👍
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Posted 2 weeks ago
Very easy to use and found best cost parking
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Posted 2 weeks ago
Fast , nice team , always on time
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Posted 2 weeks ago
Excellent service can't fault it
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Posted 2 weeks ago
Great service. Really happy.
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Posted 2 weeks ago
No issues, staff polite and helpful. I have used this service many times and have had no problems.
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Posted 2 weeks ago
Great service - good timing of drop off and pick up
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Posted 2 weeks ago
As a disabled badge holder I believed I had booked the multi storey car park but by mistake I had booked the long stay further away from the terminal building and had paid a sum of £109.99. This genuine mistake only became known when I tried to exit the multi storey and had to contact your representatives via the button on the exit machine. This showed me that a sum of £464 was payable but your representative discounted this to £48 but was seemingly unsympathetic to my error showing no understanding or simly sating you parked on the wrong car park. I had no option the pay the additional £48 to exit the area making a total payment of £157.99, £45 more than i would have initially paid if the correct car park had been booked. This was a genuine error which I feel has been unfairly dealt with. I have written a seperate e-mail to Parking Up quoting my reference K7FOK to which I have not even received the courtesy of a reply. I also asked if Parking Up was a BPA Member. I would therefore not use this Company again and will discourage its use by all of my contacts in future, so my advice would be avoid at all costs.
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Posted 2 weeks ago
Thank you for your feedback. As you say, it was Liverpool Airport who charged this to you, not Parking Up. We haven't received an email from you. All our emails are responded to within 1 working day. We would always contact the airport / car park regarding this for you, however, as you were parked in the wrong car park, the airport probably wouldn't reduce this charge any further.
Posted 1 week ago
The parking and transfer to the airport was acceptable. I was given a buisness card and told to phone when we returned. Upon our return at 11:30 PM, we couldn't locate the card. Everything out on the airport floor. Nothing. I couldn't get a taxi to take me to the car park. Too short a trip. So we looked on the internet, the confirmation text and used AI to find the phone number for the Liverpool site at Venture Business Park. NOTHING. We couldn't find any phone numbers. Just a live chat that didn't respond. So I had to walk from the airport to the car park (over a mile) at midnight and retrieve the car. I was told it was my fault as I lost the card. Fair enough, but why the lack of phone (or any type of) contact to ANY part of the nationwide orginisation? What's to hide? I got my car and had to pay another £6 to collect my wife and luggage. I would never use this firm again. Apparently, the reveiws on Trustpilot concur. It's a shame I didn't check them first.
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Posted 2 weeks ago
Thank you for your feedback. I'm sorry to hear that you lost the card that the car park gave to you. All of the contact details for the car parks are on the confirmation emails that we send. Also, if you look up In2CarParks on Google, you will find their telephone number to call, which is open 24 hours a day.
Posted 1 week ago
Wrong arrive waited 40 minutes for car usually good won't use them again my as well use multi only a tenner more and don't have to wait 30 mins for pick up
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Posted 2 weeks ago
Thanks for your feedback. I'm sorry to had to wait a little longer than normal.
Posted 2 weeks ago
Great service as usual no issue's dropping the car off or picking it up 5 star everyone is friendly
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Posted 2 weeks ago
Good service, easy to use, would use again
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Posted 2 weeks ago
Parking Up is rated 4.6 based on 2,218 reviews