“We have parked here a few times and always found it very handy for the airport.staff always courteous and helpful.Prices quite reasonable. Will definitely be using it again.”
“The barrier didn't rise to let me in on arrival or when we left. The staff however were very efficient, they took my registration number and surname and opened the barrier on both occasions. Very short walk to the terminal, no other complaints 😊”
“Parking was ok. I drove in, left the car, got shipped to the airport and got picked up after holiday and delivered to the parking. My car was waiting in the same condition. Shuttle bus driver was quite unhappy person though, which impacted the overal experiance slighty. I most likely try other company next time.
Service was delivered in unhappy manner, but it was delivered as promised.”
“Pretty good service - early morning start and straight forward process and parking etc. I had already read that there was a £5 charge to drop off outside the airport - still cheaper than the alternative. Only people on the bus. Called on landing and bus wait was 5 mins and directly back to the office”
“Easy to find easy to park, quick and easy transfers to and from Airport .
No problems at all.
I would use again, make sure you have five quid which they request to enter airport barrier.
I'd rather them just add this payment to original parking cost which I found quite reasonable anyway.”
“The way the information was provided made me assume I was looking for a sign with "Parking Up" on it. I ended up driving into the long stay car park and had to press the buzzer and speak to an attendance for clarification which led me to be worried that I'd gone into the wrong car park and would have to pay a fee to get out. Thankfully I was in the right car park.
Can I suggest an amendment to your communications:
Make it clearer that the Long Stay Car park is where your customers should head to.
Apart from that everything else was great.”
“In2 car park - On arrival, all was satisfactory and the transfer vehicle took us straight to the airport. On the return journey, when we arrived back at the car park, the driver got out after automatically opening the boot, then left us trying to open the door to get out. He was no where to be seen. We eventually got out of the vehicle and got our own cases out the boot. We just felt that your driver was quite ignorant. It has put us off using your service again.”
