“My car had been driven 12 miles. Paint work was damaged on both driver and back door. The lads were lovely but obviously not the best experience this time.”
Thanks for your feedback. Your car will have not left the car park and at most, it will have been driven a few hundred metres. When you drop your car at the car park, it never leaves the site until you return to collect it. The car park you parked with have been parking cars safely for over 14 years at Liverpool and do not take them off site.
“Parked my car for four nights and the front bumper has been cracked, damaged and paint taken off. Obviously won’t take the responsibility, rang up numerous times to been told a women will contact me, stay away from the place!!! Wont show me cctv and say you can’t see anything due to the sun shining into the camera, dodgey set up of a place!!”
I'm sorry to hear that you have had an issue with one of the car parks. I can see that you have been in contact with the car park directly to resolve this.
“1 star for advertising a company that is awfully rated in actuality. Read reviews for imagine parking in Liverpool on Google and you'll get the real picture, rather than advertising it as a highly rated option.”
Thank you for your feedback. The car park that you parked your car park with is a highly rated car park from many independent reviews that are requested from our customers after they have parked there. They have also been parking cars for over 20 years. We would not advertise a poor car park on our website.
“Absolute joke don’t use this car park missed my flight cause the address they give me was wrong so I rang the number an no one answered got robbed of my money”
Thank you for your feedback about ParkingUp and your chosen car park, In2CarPark. We strive to provide a reliable and pleasant experience for our customers, and we are sorry that you were unable to locate the car park. I can confirm that the address given for your chosen car park is correct. This has been confirmed with the car park to ensure that there are no errors. We will discuss with the car park why you were not able to get in touch with anyone as this should not be the case.
Once again, we are sorry for any trouble that has been caused. If you would like to discuss this further then please do get in touch with us at hello@parkingup.com.
Sincerely,
ParkingUp
“From the start the worst parking provider I have ever experienced.
Paid for meet and greet and was told on the way there that they had no staff and could I take the car to the office to get a minus from there.
Didn't pay for that service.
The return was even worse.”
Thanks for your feedback. I'm sorry to hear this. We will take this up with the car parking provider as it should have been a meet and greet service you received. Please accept our apologies for the inconvenience caused.
