ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,569 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,569 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very user friendly booking process. Would recommend”

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Posted 5 years ago

“Price was reasonable. Courier collected item evening after ordering shipping from ParcelDirect. No complaints.”

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Posted 5 years ago

“Excellent booking procedure. Excellent competitive pricing.”

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Posted 5 years ago

“First time to use ParcelDirect and it won't be the last! I had to call the office a couple of times for assistance, they were very friendly and answered my queries promptly and efficiently.”

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Posted 5 years ago

“Fantastic service. Highly recommended.”

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Posted 5 years ago

“Prompt and efficient service. Very Happy with Parcel Direct. Will use again.”

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Posted 5 years ago

“Don't waste your time! I booked a package for collection on Friday evening, due for pickup on Monday (between 09.00 - 17.30) and no one showed up. On Wednesday morning (5 phone calls later) the package was still sitting in my hallway. Terrible customer service - they promised twice to ring back to follow up and did not. I had to chase them. Will never use again - wouldn't recommend to anyone. I think the reviews on here that are 5 star are put up by friends or family as it's too suspicious that they are all 'Excellent' after my truthful review!”

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Posted 5 years ago

Hi, Thank you for the review, apologies for the inconvenience. I am very sorry the driver didn't get out for this, Please contact us so we can look into this. All the best, PD

Posted 5 years ago

“Ease of use and flexibility is ideal , don't need to set up an account either if only using here and there it's much better”

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Posted 5 years ago

“I was delighted to find ParcelDirect after looking at other options for sending a package to Germany. It was like a breath of fresh air - easy & economical in comparison! Plus they collect! Big plus! I would highly recommend this company. Kay Birster Bourke”

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Posted 5 years ago

“Very fast.Good service.Highly recommend! Thank you very much!”

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Posted 5 years ago

“Soi far service is simple and price low”

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Posted 5 years ago

“I used this company for the first time recently as my daughter forgot an important bag on returning home. We both found it very easy to use and efficient. It was also great value for money. I”

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Posted 5 years ago

“Super Service, lovely staff, efficient.”

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Posted 5 years ago

“Booked on 24/12, pick up scheduled for 29/12, item only picked up on 7/1 - if you need to send something quickly, just go direct with DHL”

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Posted 5 years ago

Hi, Thank you for the review, apologies for the inconvenience. I am very sorry for the delay on your collection, Please contact us so we can look into this. All the best, PD

Posted 5 years ago

“Very efficient service, online booking was simple, fast and way ahead of other service providers having tried a few of them. delighted to be supporting a local irish business will definitely be recommending you.”

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Posted 5 years ago

“Really delighted with this service .... 10 out of 10 .. riona”

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Posted 5 years ago

“Signed up very easily Registered and had my first package collected within 24 hours Cost was very economical Highly recommended”

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Posted 5 years ago

“I recently used the online Parcel Direct.ie services for a parcel. The website process was straight forward and easy to use, entering pickup and delivery address & payment options, their rates are excellent value. The parcel was collected the day I had requested and delivered the following day. I would recommend parcel direct and will use them again soon myself.”

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Posted 5 years ago

“Quick and easy to use, got me exactly what I needed without any hassle. Will definitely use them again”

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Posted 5 years ago

“Excellent service. this was my first time using Parcel Direct and i would definitely do so again. i paid the small bit extra for next day delivery (so worth it). Parcel collected at 3.15pm in Co. Waterford, Ireland 7/1/2021, and in Edinburgh, Scotland 1.30pm 8/1/2021”

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Posted 5 years ago

ParcelDirect.ie is rated 4.5 based on 3,569 reviews