ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,569 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,569 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient and easy to use service, very reasonable price for collection and delivery.”

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Posted 5 years ago

“I always use this service with them to send my works. Paintings to customers. They have never let me down. Best prices. Cheap and fast. They always find me the best service. Superb.”

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Posted 5 years ago

“There was a short delay in picking up my delivery (2 days), but when I contacted customer service I was dealt with in a friendly, efficient and professional manner, and the issue was promptly resolved.”

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Posted 5 years ago

“First time using. Parcel was supposed to be picked up before 17:30. Still no pick up. No notification to say it wouldn't be picked up today. Should have continued using An Post.”

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Posted 5 years ago

Hi, Thank you for the review, apologies for the inconvenience. I am very sorry for the delay on getting this picked up, Please contact us so we can look into this. All the best, PD

Posted 5 years ago

“Delighted with my recent experience with ParcelDiret.ie my parcel was collected from my home completely contactless and delivered within 2 days. I wasn't required to print off any labels and I was very happy with the delivery costs, as I literally didn't need to leave the house, which is a big plus during these challenging times. Thank you.”

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Posted 5 years ago

“Very professional experience from start to finish. The parcels arrived in less than 24 hours at their destination as promised. Would definitely recommend!”

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Posted 5 years ago

“My parcel is still sitting here 2 days late Phoned office to be reassured it will be picked up today. Beyond angry”

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Posted 5 years ago

Hi, Thank you for the review, apologies for the inconvenience. I am very sorry the driver didn't get out for this, Please contact us so we can look into this. All the best, PD

Posted 5 years ago

“very simple to book - reasonable charges and efficient - a pleasure to deal with”

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Posted 5 years ago

“By far the best price I found for my delivery”

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Posted 5 years ago

“Just don't use them. NO”

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Posted 5 years ago

Hi, Thank you for the review, apologies for the inconvenience. I cannot seem to find your order, can you get in touch and we will look into this. All the best, PD

Posted 5 years ago

“Paid last night and waited all day today 18th and parcel never collected. Nobody contacted me. Very disappointed”

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Posted 5 years ago

Hi, Thank you for the review, apologies for the inconvenience. I am very sorry the driver didn't get out for this, Please contact us so we can look into this. All the best, PD

Posted 5 years ago

“Found the whole process very simple.”

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Posted 5 years ago

“Compared to other site I have to say parcel direct is the most straightforward to use and value for money”

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Posted 5 years ago

“Pick up ordered thursday night and by 10.00am wed morning it was collected from house.Impressive!Thank you very much!”

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Posted 5 years ago

“Had difficulty with the post code. After 3 attempts and lost of day with posting I eventually got it book on line. I even contact by phone and he could not do the booking for me. only on the website which was frustrating.”

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Posted 5 years ago

“On 22nd of Dec I paid for my parcel to be delivered to family in Donegal the estimated delivery date being 24th of December Numerous emails and phone calls later today on the 18th of January my parcel still sits in my hall I am totally frustrated with the parcel direct service and GLS which is company that was supposed to be collecting the parcel I have given them every opportunity to resolve the situation before I posted this My message being beware Parcel Direct in my experience hasn't fulfilled its obligation to deliver my parcel Customer service was very poor My advice is don't take a chance as in my experience they provide a terrible service I have cancelled my delivery today as I just couldn't wait any longer”

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Posted 5 years ago

Hi, Thank you for the review, apologies for the inconvenience. I am very sorry the driver didn't get out for this, Please contact us so we can look into this. All the best, PD

Posted 5 years ago

“Easy and quick to use. Will use this website again.”

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Posted 5 years ago

“Parcels Direct always give an excellent fast and secure delivery. I’ve used them to send parcels to family in USA and am delighted with the service provided. On one occasion , when I had a query, I was helped immediately by phoning them , a rare & wonderful service in these difficult times !”

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Posted 5 years ago

“recieved an email right away with clear instructions.”

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Posted 5 years ago

“Prompt, efficient and cheerful service. Amazing value for next day delivery.”

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Posted 5 years ago

ParcelDirect.ie is rated 4.5 based on 3,569 reviews