ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,569 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,569 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

Visit Website

Write Your review

Tell us how ParcelDirect.ie made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good and well priced service. Highly recommend it.”

Helpful Report

Posted 5 years ago

Hi, Thank you for your 5 star review. We constantly look into our pricing so we can offer the best rates possible, if we can help with anything, please get in touch. All the best, PD

Posted 4 years ago

“My first time to use this company and I have to say from start to finish they were excellent, very easy to fill in the form on line, the driver that collected the parcel from my house was so friendly and helpful, I was informed of every step of my delivery and I will definitely use them again and will highly recommend this company. Thanks”

Helpful Report

Posted 5 years ago

Hi, Thank you for your 5 star review. We are happy to see your order go smoothly, if we can help with anything, please get in touch. All the best, PD

Posted 4 years ago

“This is my first time to use parcel direct and first impressions are very good as it was so simple and quick to navigate the site (this usually causes me so much stress) Thank you Parcel Direct”

Helpful Report

Posted 5 years ago

Hi, Thank you for your 5 star review. We always update and add new features to make the site even easier, if we can help with anything, please get in touch. All the best, PD

Posted 4 years ago

“Have used parcel direct for packages to my daughter in Sweden, brilliant service and quick delivery, would highly recommend them”

Helpful Report

Posted 5 years ago

Hi, Thank you for your 5 star review. We are delighted to see your order went smoothly, if we can help with anything, please get in touch. All the best, PD

Posted 4 years ago

“5 star rating for ParcelDirect service ! unfortunately I chose FEDex as courier - zero stars l”

Helpful Report

Posted 5 years ago

Hi, Thank you for your 5 star review. We are sorry that the chosen courier were unable to satisfy your needs on this occasion, if we can help any futher, please get in touch. All the best. PD

Posted 4 years ago

“The worst courier service I have ever used. Booked in early Monday to get next day delivery. That didn't happen. Finally got picked up on Friday and instead of being delivered Monday like I was told it got delivered Tuesday. I have worked with couriers for 15 years and this GLS is by far the worst. My friends, family and company will never use this site or courier ever again.”

Helpful Report

Posted 5 years ago

Hi, Thank you for the review. We are very sorry for the delays you experienced while shipping this, please contact support@parceldirect.ie and we will take a look at this. All the best, PD

Posted 5 years ago

“My parcel was never picked up.. it's still in the kitchen.”

Helpful Report

Posted 5 years ago

Hi, Thank you for your review. We are very sorry with the delay on this collection, we are working hard to fix this issue. Please contact us with your Order ID and we will get in touch with the courier. All the best, PD

Posted 5 years ago

“Very quick and easy order process. Parcel collected the next morning and delivered the following day.”

Helpful Report

Posted 5 years ago

Hi, Thank you for your 5 star review. We always update and add new features to make the site even easier, if we can help with anything, please get in touch. All the best, PD

Posted 4 years ago

“Booked in with Doran’s Ballyfermot to be told they no longer have the access to scan the item in when I’m at the shop Then courier at the house next day refused to take the parcel as there was no battery label given for me to print on it”

Helpful Report

Posted 5 years ago

Hi, Thank you for your review. I am very sorry that there was an issue with your drop off, please get in touch if we can help any further. All the best, PD

Posted 4 years ago

“So quick and easy to use. Great service.”

Helpful Report

Posted 5 years ago

Hi, Thank you for your 5 star review. We always update and add new features to make the site even easier, if we can help with anything, please get in touch. All the best, PD

Posted 4 years ago

“Most impressed! Entering details and getting quotes couldn't be easier and all parcels were picked up and delivered with no hassles.Highly recommended.”

Helpful Report

Posted 5 years ago

Hi, Thank you for your 5 star review. We always update and add new features to make the site even easier, if we can help with anything, please get in touch. All the best, PD

Posted 4 years ago

“Great service and best prices”

Helpful Report

Posted 5 years ago

Hi, Thank you for your 5 star review. We are always trying to find ways to cut our prices for our customers. If we can help with anything, please get in touch. All the best, PD

Posted 4 years ago

“I am verry disappointed. I paid for servise and my parcel wich i had to send to buyer within 4 days never was collected so i had to send it with onother currier company. I called office seven times asking for updates on my order but i got only one answere: "we will call you when we will have news" but no one called back. I just wanted to say big thank you to parceldirect office staff in ireland for wasting my time.”

Helpful Report

Posted 5 years ago

Hi, Thank you for your review. We are very sorry for the delay on this, we are working hard to ensure all orders are collected on time. Please get in touch if we can help with anything. All the best, PD

Posted 5 years ago

“Very quick pick up at my house on a Friday afternoon and the item was received at destiny Monday morning. Excellent work! I will definitely contact Parceldirect again.”

Helpful Report

Posted 5 years ago

Hi, Thank you for your 5 star review. We are glad your order went smoothly, If we can help with anything, please get in touch. All the best, PD

Posted 4 years ago

“Good efficient easy to book service - collected when they said they would and delivered in a very timely fashion in light of all the problems with Ireland to UK of late. Well done! Thanks.”

Helpful Report

Posted 5 years ago

Hi, Thank you for your 5 star review. We are glad your order went smoothly, If we can help with anything, please get in touch. All the best, PD

Posted 4 years ago

“Good simple web site,easy to follow.Explicit instructions.Excellent rates.”

Helpful Report

Posted 5 years ago

Hi, Thank you for your 5 star review. We aim to provide quick and simple shipping for our customers. If we can help with anything, please get in touch. All the best, PD

Posted 4 years ago

“The only way to send items safely from your home. Easy to operate. Larry”

Helpful Report

Posted 5 years ago

Hi, Thank you for your 5 star review. We aim to provide quick and simple shipping for our customers. If we can help with anything, please get in touch. All the best, PD

Posted 4 years ago

“Cheep, fast, trust, nice stuff, greet treatment, i advice all people to send their goods with direct parcel”

Helpful Report

Posted 5 years ago

“Found parceldirect very easy to deal with. I had never sent a parcel by courier before and as I was sending a battery I thought the process would be difficult but parceldirect were so quick to respond to my emails and sorted out my delivery. I will definitely use parcel direct again and would highly recommend this company to everyone. Customer service was amazing”

Helpful Report

Posted 5 years ago

“Great service. No hassle.”

Helpful Report

Posted 5 years ago

ParcelDirect.ie is rated 4.5 based on 3,569 reviews