ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,523 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,523 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service from start to finish. Will certainly use parcel direct again”

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Posted 4 years ago

“Excellent service ,really fast delivery and cheap price.will definitely use them again .”

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Posted 4 years ago

“Parcel Direct is a brilliant website, it makes sending parcels very easy with the options of different couriers it provides and supplies tracking details and labels all at the one time.”

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Posted 4 years ago

“So far excellent, no problem with site,”

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Posted 4 years ago

“Quick and easy to use. And very reasonably priced i will definitely use this company again”

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Posted 4 years ago

“I had a few problems which I was unable to resolve myself so I contacted the office by phone. I was given help immediately and my parcel was booked for me with a collection for the very next day...the person who helped was patient,polite and very informative. I would recommend using Parceldirect.ie as they are also very competitive with their prices. Overall a very good service”

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Posted 4 years ago

“Not happy at all with service provided Firstly they did not pick up my package when they were supposed to Now two weeks later my package still has not reached its destination”

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Posted 4 years ago

“My package appears to have been delivered 17.02.2021. I never received a text or email notification to confirm this.”

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Posted 4 years ago

“good service”

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Posted 4 years ago

“Parcel was supposed to be collected yesterday I waited all day and no sign of anyone. I am still waiting for my paid parcel to be collected. No phone call or email from them”

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Posted 4 years ago

“Picked up on time and delivered on time for a very reasonable price.”

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Posted 4 years ago

“I found Parcel Direct very easy to use with the online form. My parcel was collected the next day amd delivered on time. So much easier amd cheaper than an post. I'll be using it again.”

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Posted 4 years ago

“I'm reasonably happy with your service, but usually find the parcels are never collected on time, sometimes almost a week late. On one occasion I actually had to order another courier, even though I had already paid for yours, but couldn't wait any longer. That said I appreciate there may be some delays owing to current circumstances . Also I've never got the free email you're advertising on delivery. Regards Mikie”

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Posted 4 years ago

“Everything simple delighted with the ease of getting a parcel picked up door to door”

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Posted 4 years ago

“This was my first time using Parcel Direct. They collected my parcel as promised the day after placing my order. I got confirmation of a time slot on the day and the parcel was collected within this time frame. My parcel arrived at destination in N.I. the following morning and I could track it along the way. Overall I was very impressed with the service from Parcel Direct and will have no hesitation to use them again. PS .. The cost was very good too”

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Posted 4 years ago

“I tried two of the big international companies web sites first before i discovered parcel direct. The big internationals websites were complex and after trying to enter an address it didnt recognise I gave up. Parcel direct website is very simple, enter collection details, delivery details (both instantly recognised), enter payment card number and the driver brings the label bso no printer required. Same day collection and over €2 cheaper for one 17.5kg box. I cant complain.”

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Posted 4 years ago

“The shipping rate I got on Parceldirect.ie was 2/3 less than my corporate DHL account. That's a 70% saving. Recommended!”

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Posted 4 years ago

“Arranging a courier through Parcel Direct was seamless and stress-free. The website is easy to navigate and the chosen courier turned up when expected to collect the parcel which was then delivered to the destination without delay. I would definitely use Parcel Direct again and certainly recommend to others.”

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Posted 4 years ago

“Collection was not completed for five working days, in spite of daily assurances that it would be done each day. Communication was good, but sadly the service was very poor. I can’t recommend this service.”

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Posted 4 years ago

“This is my first time to use parcel direct.ie I had difficulty inserting a Canadian Post code, Michael from customer services, was so helpful and set it up for me from his end. Thank you Michael.”

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Posted 4 years ago

ParcelDirect.ie is rated 4.5 based on 3,523 reviews