ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,523 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,523 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy process from start to finish, took about 10 minutes and I had label printed and parcel ready to go and it was collected the next day - will definitely use again in the future , thank you”

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Posted 4 years ago

“very professional, easy to use website, highly recommend”

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Posted 4 years ago

“Still no tacking number”

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Posted 4 years ago

“Very easy to use, would recommend.”

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Posted 4 years ago

“I have started to use parcel direct during lockdown when we could not send gifts to our daughter in NZ and post was taking 6 to 7 weeks to get there and could not believe their service was only taking 3 to 4 days. It is a fantastic reliable service and I would recommend to anyone.”

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Posted 4 years ago

“Great service, great prices, easy to ship items anywhere..”

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Posted 4 years ago

“Super service! So easy to use, picked up on time and delivered much quicker than expected...”

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Posted 4 years ago

“My grandchildren live in the u.s.a, during the covid times we have not seen them in a year and a half. It is the most heart breaking situation. Although we can skype and face time it is not the same. Thanks to parcel direct we can send personal gifts to them in a matter of days in a very economical way and promptly. It helps the personal touch feeling. Thank you parcel direct”

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Posted 4 years ago

“Took my booking twice and cancelled me twice. Never informed me that collection service was not available for this address”

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Posted 4 years ago

“I do NOT recommend to anyone. Poor service, poor customer care. Booked an international fast delivery (1-2 days) on the 12th of March, letter collected on 18th, after many emails and phone calls. Also paid quite some money for delivering a birth certificate. Very disappointed!”

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Posted 4 years ago

“First time customer, prompt collection and delivery at a very reasonable price. Definitely will use their services again.100%”

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Posted 4 years ago

“This is a very friendly site easy to use.”

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Posted 4 years ago

“easy to use although prices ex VAT are a bit misleading.”

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Posted 4 years ago

“Very efficient service! My parcel was collected exactly the day specified and the ability to track it has given me ease of mind. Very affordable too I would highly recommend”

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Posted 4 years ago

“First time using this company and cannot fault it, website is easy to use and the courier came early in the day to collect my package which was great. Easy to contact the company with any questions and they come back to you straight away. Excellent service.”

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Posted 4 years ago

“Very happy with the service from start to finish. Prompt pick up, and reached its destination the next morning. Contents included a decorated cake, which arrived without any damage. Will definitely use again.”

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Posted 4 years ago

“Simply could not recommned highly enough, thoroughly professional, very easy website to navigate, and great price. Top class”

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Posted 4 years ago

“Great service and very reliable. Had to send electronic device with batteries and couldn't find the company that would be willing to carry on the task. Contacted Parcel direct.ie and had my package sent no problem. Tracking was also provided so was feeling assured that everything was fine. Highly recommended.”

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Posted 4 years ago

“A very fast and efficient service. Door to door only took a week to Canada. Prices very competitive and such an easy on line process. Will certainly be using this service again.”

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Posted 4 years ago

“Great service and by far the best price. First time using them and I'm delighted to have Parcel Direct as my supplier.”

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Posted 4 years ago

ParcelDirect.ie is rated 4.5 based on 3,523 reviews