ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.50

4.5 Rating 3,687 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 10th September 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi, well done, I found your on-line service very easy to use and your follow-up communications very helpful and fast. It is great to deal with your system as it is honestly stresless to use in comparison to many other shipping Companies on-line facilities. Thank you, it's been a pleasure to deal with Parcel Direct.ie Best Regards John Douglas M.D. Douglas Pulleys.”

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Posted 6 years ago

Hi John, Thanks for taking the time to leave such a great review and we are very glad we could help with your shipment needs. All the best, PD

Posted 6 years ago

“Parcel not being collected on the day specified”

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Posted 6 years ago

Hi Breda, Thanks for taking the tie to get in touch. I am very sorry for the delayed collection and can now see this has been resolved and your parcel is on its way to the destination. If we can help with anything else, please just let us know. All the best, PD

Posted 6 years ago

“I found this service very user friendly, quick and easy. The costs seem competitive too.”

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Posted 6 years ago

Hi Pauline, Thanks for the great review. We are always trying to provide the best services for all our customers. All the best, PD

Posted 6 years ago

“Item collected ok and on time but was delivered badly damaged to the US. A special strong plywood box was made for transport- this was obviously dropped and badly damaged which also damaged the contents which was a model for a project in Colorado. I will now have to have it brought back to Ireland for repair and resend it to Coloradol.”

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Posted 6 years ago

Hi Terry, Thanks you for taking the time to let us know about your shipping experience with ParcelDirect.ie and am very sorry for any inconvenience caused. If you can email our support team with you order number and details, we can get this resolved asap. All the best, PD

Posted 6 years ago

“Competitive price to send parcel to USA. Website easy to navigate. Parcel drop off in local shop so very convenient. Took exactly a week to arrive at destination on economy rate. Could track parcel at all times & received notification when it was delivered.”

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Posted 6 years ago

Hi, Thank you for your 5 star review. We are always here to help with your shipping needs and we are delighted to have been able to get your parcel delivered in these times. If we can assist any further, please get in touch. All the best, PD

Posted 6 years ago

“Found them online and I was pleased how fast and affordable are the prices to send a parcel in England.Really recommended!!”

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Posted 6 years ago

Hi Maricel, Thank you for your review! We are delighted you have found us and we hope to continue helping you with all of your shipment needs! If we can help any further, please get in touch! All the best, PD

Posted 6 years ago

“very good service”

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Posted 6 years ago

“Easy to use website would be good to allow a section for eircode for easy collection for driver”

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Posted 6 years ago

“Great Service!! I found the process easy, efficient and overall I am very happy with the service that Parcel Direct Offer. Great job guys...”

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Posted 6 years ago

“Highly recommend, hassle free service especially in these challenging times. Thanks so much”

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Posted 6 years ago

“Very poor service. “Drop off” point at Spar on 367 North Circular road doesn’t work because of failure of scanner. That’s my first and very last time I used the service of ParcelDirect.”

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Posted 6 years ago

Hi Girts, Thanks for letting us know of the issues with your drop off. Unfortunately the scanner in the shop had gone down at the time and was replaced that morning. I see my colleague Michael has worked with you to get this resolved and you parcel is not on it's way to the destination. All the best, PD

Posted 6 years ago

“First time using parcel direct.ie It was so easy to set and hope to use this company going forward. Would highly recommend Elisabeth Cullen”

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Posted 6 years ago

“Fabulous services”

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Posted 6 years ago

“Very prompt with delivery,reliable tracking also.”

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Posted 6 years ago

“I would definitely recommend Parcel Direct. I sent a parcel to Perth in Australia and was very happy with their super efficient service during the COVID 19 lockdown. They collected the parcel from my workplace in Dublin and delivered it within 10 day to Perth. I have 2 very happy niece and nephew in Australia - thank you Parcel Direct!!!”

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Posted 6 years ago

“Best price and very clear and concise collection / delivery details .”

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Posted 6 years ago

“First time using parcel direct, I found the website very easy to use and all the information I needed was there! Now let’s just hope my parcel arrives! (I don’t doubt that it won’t 😊)”

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Posted 6 years ago

“Excelent serivice, The parcell got delivered the next day,since collected from a drop off point. Was able to track it down all the way”

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Posted 6 years ago

“Very easy to book online and they are prompt to respond to email. I had my collection arranged but a housemate put the parcel away so It was missed. Michael was quick to respond to my request for collection on the following day. I had to pay for the service again but nevertheless It is a very handy door to door service. I'll use them again.”

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Posted 6 years ago

“Get service even when I called 4 times😂”

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Posted 6 years ago

ParcelDirect.ie is rated 4.5 based on 3,687 reviews