ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.50

4.5 Rating 3,687 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 10th September 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“quick and easy service to use, found great value courier in no time at all”

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Posted 6 years ago

“Wery spontan. Good people. The best company.”

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Posted 6 years ago

“Delighted with service. Not a problem . Helpful staff. The new way to post to Australia. Huge thanks to all involved. 😀”

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Posted 6 years ago

“I needed and important item collected and delivered for me.. The quotes I received were insane €130+ Parceldirect done the very same job for me for €35 A no brainer for me.. will deffo be back for more jobs in the future.”

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Posted 6 years ago

“Great service, website very userfriendly and great customer service”

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Posted 6 years ago

“This only my 2nd time using Parcel Direct, but I used it 2-3 months ago to send a 27kg parcel to my daughter and her family in Newfoundland, as due to COVID-19 we couldn’t visit. I was delighted with the cost and the service, collecting it, and the safe delivery of such a large parcel. I’m due to send another large parcel to Newfoundland, and will definitely use Parcel Direct again. Definitely would rate the service 5/5. Thank you Parcel Direct”

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Posted 6 years ago

“So far my experience with Parcel Direct has been dreadful. The parcel deposit point wouldn’t take the parcel as it is no longer part of the scheme. They directed me to a Spar shop which does apparently take parcels but wouldn’t take mine. It didn’t have a barcode ! The instructions I got from PDirect were that “ Driver brings barcoded label” There was no barcode on advice sheet, just a “drop off code” I have emailed PD for advice but have not heard from them. They don’t take phone calls at a weekend. The parcel is paid for and is to be collected on Monday - but the collection points won’t take it. This is a business that purports to work seamlessly but can’t even updates its web information, nor have someone available to contact on a Saturday. No recommendations here.”

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Posted 6 years ago

“Easy to get quite don't have to fill in details info first very fast”

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Posted 6 years ago

“Excellent, cheap and stress-free service. Unlike most courier company’s, with ParcelDirect.ie, you don’t need to print a delivery address label, you can write it and the driver will accept because he brings a delivery address label when coming to collect the parcel. 👍🏼👍🏼👍🏼”

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Posted 6 years ago

“This is an easy and quick way to get complicated work done. Good service.”

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Posted 6 years ago

“Very straight forward and easy to order”

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Posted 6 years ago

“I found the site easy to use and to choose who to go with”

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Posted 6 years ago

“Great Service provided. After issues with a parcel shipment, Parcel Direct appears as a problem solver presenting a solution, straightforward and easy even for people that are not used to deal with parcels handling. For sure the reliability will match the expectation created.”

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Posted 6 years ago

“Excellent service from start to finish. Collected the parcel and was delivered promptly. Would definitely use this service again. Highly recommended.”

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Posted 6 years ago

“5 Stars, very efficient and professional. Parcel collected from Kildare on Friday and delivered to the UK today. We have one very happy little girl celebrating her 4th birthday with her gift. I will definitely use this company again. Great service, great value for money. Thank you.”

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Posted 6 years ago

“Cheap and fast quotes”

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Posted 6 years ago

“I use parcel direct to send to UK absolutely excellent service wouldnt use anyone else. Picked up at my door provide labels. 100% reliable”

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Posted 6 years ago

“Pretty handy app. Love it.”

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Posted 6 years ago

“Parcels promptly picked up in Dublin and arrived on time in Australia, however one parcel had been totally repackaged in a large flimsy cardboard box somewhere between the pick up of the goods in Dublin and arrival in Australia. When this repackaged box was opened, items were found to be free floating around the box and some items were broken. Follow-up was poor and despite numerous enquiries we have had no response from the Fed Ex insurance claim after 8 months. Paying for insurance appears to be a waste of money. Not sure whether the ultimate responsibility lays with ParcelDirect.ie or the shipper FedEx, however once your goods are shipped, it appears that the fait of your goods are at the mercy of the gods! .”

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Posted 6 years ago

Hi Ailish, Thanks for taking the time to let us know about your shipment and what happened with the repackaging. Sometimes the customs in certain countries will open packages to inspect them, which we have no control over. They should have repacked them with the care they deserved, but unfortunately in this instance they did not do this. I am very sorry about this. If you email my colleague at support@parceldirect.ie I will make sure this is looked at straight away. All the best, PD

Posted 6 years ago

“I have recently sent a parcel with ParcelDirect to Tasmania. I dropped it off at my local newsagent and it arrived ten days later - which is very good, give the restrictions in Australia at the moment. It was great to be able to track it all the way. I would certainly use this service again.”

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Posted 6 years ago

Hi, Thanks very much for taking the time to leave us a great 🌟🌟🌟🌟🌟 review. We are so happy you items arrives Safes and sound in Australia and all the way to Tasmania. All the best, PD

Posted 6 years ago

ParcelDirect.ie is rated 4.5 based on 3,687 reviews