ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,557 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,557 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use, good rates. Hassle-free booking and door to door service.”

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Posted 5 years ago

“Thanks for fantastic service! I needed to send a parcel to my daughter in Sydney Australia. She's expecting her first baby and due to travel restrictions I couldn't go. My local Post Office refused to take parcel, so I phoned ParcelDirect who were more than happy to assist me. FedEx courier just a week ago to pick up parcel and today 4th May my daughter got it. She's thrilled and so am I!😀 Thanks again. Would highly recommend. Ann Martin.”

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Posted 5 years ago

“It's great to have a affordable pick up and deliver service that is easy to navigate.I had some questions which were dealt with professionally on contacting them. I dont ask for perfection just a straightforward affordable service.thats what I got,if there was no room for improvements I would have avoided them.They have plenty to prove and that's how it should be”

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Posted 5 years ago

“Easy to use good value and reliable.”

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Posted 5 years ago

“I dropped a parcel at the local drop off point on Tuesday for delivery to My son in Amsterdam.He received the parcel on Friday morning.Very secure and fast service Thank you Parcel Direct.”

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Posted 5 years ago

“Excellent service. Very helpful well informed staff.”

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Posted 5 years ago

“Easy booking process with price comparison, friendly driver for collection, and much quicker delivery than anticipated. Recipient was also happy with the friendly delivery driver and undamaged parcel.”

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Posted 5 years ago

“I have sent goods to many countries around the world, of all shapes and sizes, using most of the established carriers and couriers. This was my first time using Parcel Direct,and I was very pleased with the price and transit time quoted. I was then doubly surprised and even more pleased when I discovered that the service included an instant download of all the necessary consignment documentation, including commercial invoices. This saved me a lot of trouble, and made the whole process easier than ever. I will certainly use Parcel Direct in the future, and highly recommend it to others.”

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Posted 5 years ago

“A very efficient, reliable and easy to use service. I would happily use parcel direct again”

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Posted 5 years ago

“Parcel collected when they said it would be collected and delivered when they said it would be delivered, easily tracked so I knew exactly where my package was at each stage. What more could you ask for? Would recommend this company from my experience”

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Posted 5 years ago

“Great service & site easy”

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Posted 5 years ago

“Very prompt service. Very easy to contact when I had a query and replied promptly.”

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Posted 5 years ago

“Great service, fast and reliable”

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Posted 5 years ago

“Excellent service, only made the booking in the evening at about 8pm and it has been collected by 11am the next morning. A tracking label supplies by GLS with the other half as my receipt. Brilliant.”

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Posted 5 years ago

“Great service, easy to create the parcel booking online and speedy delivery always! Reliable and trustworthy service from my experience”

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Posted 5 years ago

“It was my first time to organise a courier. The online process is very straightforward and user friendly, I like how the driver supplies the label, so there is no need for a printer. The driver that collected was a gentleman. Tracking is provided from the beginning which is great. I've already confirmed another delivery service. Happy to recommend.”

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Posted 5 years ago

“Great service,”

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Posted 5 years ago

“Easy to use and navigate, and very quick! Gave a choice of suppliers and options. - including cheaper/slower faster/more expensive drop off/collection print at home label/no-print. It was brilliant and I'll DEFINITELY be using it again.”

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Posted 5 years ago

“Great company, very quick and reliable service. Allows visible tracking at all times. Will 100% use again.”

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Posted 5 years ago

“I'm still flabbergasted at anyone using another courier.... The website is idiot proof.. Everything is right in front of you. Clear instructions. I've used them now for the last few years. Not... One.... Single.... Issue. I haven't even got to the best bit... Insanely cheap, the type of cheap that makes you wonder how its possible to be that low. Amazing service from this outfit and very accommodating. Thanks for everything guys. Joe McShane.”

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Posted 5 years ago

ParcelDirect.ie is rated 4.5 based on 3,557 reviews