ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,560 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,560 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 24th February 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clean interface plus offer app”

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Posted 5 years ago

“Very well organised delivery and collection service excellent communication. Pleasure to work with you.”

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Posted 5 years ago

“Very straight forward process. No hassle”

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Posted 5 years ago

“So so easy to book online and such great prices. So convenient.”

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Posted 5 years ago

“Excellent service and brilliant company.”

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Posted 5 years ago

“A great value service hugely convenient especially in times like these, highly recommend”

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Posted 5 years ago

“Instructions were easy to follow Very efficient Driver arrived for collection after 9 in morning”

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Posted 5 years ago

“Sorry couldnt speak to parcel delivery as I am cocooning. Very professional service”

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Posted 5 years ago

“It was the first delivery services that appeared on the top of my searching and I said “Let’s try”. After fast registration and secure paying I received all the labels and the confirmation of paying on my email. And on the next day morning they came after my parcel. The delivery man was very kind and nice and he answered all my questions properly. I am very thankful their services and I recommend them to all of you as being the best of the best in doing their jobs.”

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Posted 5 years ago

“Amazing service! I was immediately informed about an unexpected delay of parcel collection and the parcel was delivered outside of my door! Excellent service!”

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Posted 5 years ago

“Great service just a few clicks and everything is sorted and always good rates.”

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Posted 5 years ago

“Delighted with the parcel direct service - booked in a phone to go back to the UK for repair as cannot send with An Post. Loved the 3 price options, that were given, the additional option of insurance and the 24 hour turnaround. Booked in collection at 2pm on Tues and parcel was collected at 10am on wednesday. Excellent!”

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Posted 5 years ago

“Have used Parceldirect.ie a few times since the lockdown and have had no problems. I also recommend them to anyone I dela with”

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Posted 5 years ago

“Day one with our online business and cannot recommend Parcel Direct enough. It was so easy to set up the account and their support team was excellent on the phone. Competitive rates also. They are brilliant. Looking forward to keeping our business going with their help. Celine from Couverture Desserts”

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Posted 5 years ago

“I thought it was very user friendly. And very easy to get information as it was my first time to use it.”

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Posted 5 years ago

“Due to COVID-19, a time where I cannot see my boyfriend, I decided to send him a care package, and thanks to Parcel Direct they made it so easy for me. All I had to do was leave the package at my door, and they collected it and send it away, and they handled my package with care. It is something nice for me to do for him as this has been hard for both of us, but hopefully, this will be over soon and I can see him again. Thank you, Parcel Direct for helping me.”

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Posted 5 years ago

“Excellent service , Clare to Alaska in 3 days .”

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Posted 5 years ago

“My very first time using the service and I found the site very easy to Navigate and the emails for the updates are brilliant too. Keep up the good work and Stay safe”

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Posted 5 years ago

“Brilliant service. Parcel collected from my house in Dublin Ireland on Monday and delivered to address in Texas on Thursday of the same week. Will definitely be using this company again. Thank you.”

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Posted 5 years ago

“Excellent service. Collected my package on time as promised.”

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Posted 5 years ago

ParcelDirect.ie is rated 4.5 based on 3,560 reviews