ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,559 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,559 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 24th February 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Parcel direct is simple to use very reasonably priced and offer a rapid delivery system. I’ll definitely use Parcel Direct again.”

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Posted 5 years ago

“Customer service brilliant! Get back with acceptable timeframe and solve all my queries. Superb web tool. Highly recommend the service to shorting your find best shipping method.”

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Posted 5 years ago

“Great website layout that I found easy to manoeuvre through,payed with no issues.But one thing that would make the website even better in my personal opinion would be the option to pay through Paypal,simply because its the most accesible.”

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Posted 5 years ago

“Very happy with the service and will definitely use you again.”

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Posted 5 years ago

“I sent Parcel Direct a message on Facebook with a query and I received a reply straight away. Very good customer service so far”

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Posted 5 years ago

“Hi I recently made contact with your company in order to send a parcel to my Daughter in Australia, the person on the other end of the phone was extremely helpful and explained what we should do , so I then went online and in an instant everything was sorted and picked up the following day. Thank you so much for your help . I will certainly be using your service again .”

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Posted 5 years ago

“Very easy to use app and parcel was picked up at earliest time, driver was very friendly and courteous - also their rate is much more reasonable.”

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Posted 5 years ago

“I rang up first and first impression was excellent the gentleman was very helpful and told me to ring back if I did not understand anything on the Web, was not rushed and took his time when I explained this was my first time using Parcel Direct well all I can say is it wont be the last, its nice to get a helpful person on the other end of the phone.”

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Posted 5 years ago

“very good service and pricing”

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Posted 5 years ago

“Excellent service, simple transaction, collection from my house and delivered anywhere in ireland the next day for only €7.”

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Posted 5 years ago

“A great service and easy to use.”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Fantastic service, very well priced, very professional and fast,”

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Posted 5 years ago

“Excellent user friendly interface; easy to navigate and intuitive! Dr Margaret Denny”

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Posted 5 years ago

“A real timesaver and a great service for small businesses that only need to send parcels occasionally. The choice of service providers provides an instant view on what level or service is available and at what cost.”

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Posted 5 years ago

“I was delighted that my parcel was delivered to Toronto after it was collected from my home in Dublin. I will definitely use this service again.”

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Posted 5 years ago

“first time using this company they were very prompt to pick up parcel and courteous and cost effective compared to others ,very happy that even though warned of delays due to covid -19 the parcel reached its destination in the U.S in six days ,I will most definitely use ParcelDirect again :)”

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Posted 5 years ago

“Quick and straightforward, considerably cheaper than any alternative I've found for door to door/pickup services.”

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Posted 5 years ago

“So easy to order your services,to book and pay. Quick,easy and very reasonable price point.will definitely use your company again.”

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Posted 5 years ago

“The process was simple, well explained and easy to understand. I had no issues at all. I can recommend without hesitation.”

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Posted 5 years ago

ParcelDirect.ie is rated 4.5 based on 3,559 reviews