ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,553 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,553 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service - cheaper than most and reliable”

Helpful Report

Posted 1 month ago

Hi, Thank you for your feedback! We’re glad to hear you found the service reliable and cost-effective. We really appreciate you sharing your experience. All the best, PD Support

Posted 1 day ago

“The package was large and was delivered undamaged and the tracking was very easy to use”

Helpful Report

Posted 1 month ago

Hi, Thank you for your feedback! We’re delighted to hear that your large package arrived safely and that you found the tracking system easy to use. All the best, PD Support

Posted 1 day ago

“Good range of quotes and discovered good value. Very easy interface to use.”

Helpful Report

Posted 1 month ago

Hi, Thank you for your feedback! We’re glad to hear you found good value through our range of quotes and that the interface was easy to use. All the best, PD Support

Posted 1 day ago

“I had to return items and this was different to the last retun I did as its now drop off in a shop, drop off was once the post office. The process was quick and easy .the location made it easy for parking and there were no cues. Great service all round thanks”

Helpful Report

Posted 1 month ago

Hi, Thank you for your feedback! We’re delighted to hear that your return process was quick and easy, and that the drop-off location was convenient. We really appreciate you sharing your experience. All the best, PD Support

Posted 1 day ago

“Excellent service, I would highly recommend”

Helpful Report

Posted 1 month ago

Hi, Thank you for your feedback! We’re delighted to hear you had an excellent experience and appreciate your recommendation. All the best, PD Support

Posted 1 day ago

“The delivery came earlier than expected and the person who delivers was very professional.”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We’re delighted to hear that your delivery arrived early and that you found the driver professional. All the best, PD Support

Posted 1 day ago

“We courier our stuff (one 20kg and another 15kg boxes) from Ireland to the Netherlands through FeDEx economy, and it was received within five working days. It was easy and convenient.”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We’re delighted to hear that your shipments to the Netherlands were received quickly and that you found the process easy and convenient. All the best, PD Support

Posted 1 day ago

“Great service. Everything went to plan. Would definitely use again.”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We’re delighted to hear everything went smoothly and that you would use our service again. All the best, PD Support

Posted 1 day ago

“10/10 much better than anpost or other companies… highly recommend”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We’re thrilled to hear you had a great experience and appreciate your recommendation. All the best, PD Support

Posted 1 day ago

“Remarkably simple, reliably cheap.”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We’re glad to hear you found the service simple and reliably affordable. All the best, PD Support

Posted 1 day ago

“Website was really easy to use, with very clear instructions. The price comparisons were also listed in a clear manner, which meant I couldget best value. I don't normally use courier services, but if its this easy I will. UPS also collected within the published time slot. I certainly recommend.”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We’re delighted to hear you found the website easy to use, the pricing clear, and that your parcel was collected on time. We really appreciate your recommendation and are glad your experience was a positive one. All the best, PD Support

Posted 1 day ago

“Easy to use website,good communication,fair prices pleasure to deal with”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We’re glad to hear you found the website easy to use, the communication clear, and the prices fair. We really appreciate you sharing your experience. All the best, PD Support

Posted 1 day ago

“For overseas delivery I always use parcel direct. If you have an issue you have a phone number for help, not a e-mail only service”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We’re glad to hear you find ParcelDirect reliable for overseas deliveries and appreciate that having phone support has been helpful for any issues. All the best, PD Support

Posted 1 day ago

“very user-friendly website that made it easy to provide the dimensions and weight of my parcel, and then provide a variety of quotes from different carriers. I would definitely use this site again. Thanks,”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We’re delighted to hear that you found the website user-friendly and that comparing quotes from different carriers was easy. We really appreciate you sharing your experience and look forward to assisting you again. All the best, PD Support

Posted 1 day ago

“First time using service very easy to book with local drop off, excellent service and delivery!”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We’re delighted to hear that your first experience using the service was easy, with convenient local drop-off and excellent delivery. All the best, PD Support

Posted 1 day ago

“First time using ParcelDirect to send a package from Ireland to Poland. Booking online was super simple, the instructions were clear, and the price was very reasonable. I especially liked that there was no need to print labels, if you don’t have a printer just write address on the box, and that the drop-off point was close by, really convenient for busy people. I only shipped it today, but based on the experience so far, I’m very happy.”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We’re delighted to hear that your first experience using ParcelDirect was simple, convenient, and reasonably priced. It’s great to know the drop-off location and flexible label options made things easier for you. All the best, PD Support

Posted 1 day ago

“great service , all sorted from the sofa. happy days.”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We’re glad to hear you found the service so convenient and easy to use — all from the comfort of your sofa. All the best, PD Support

Posted 1 day ago

“Very clear instructions and an easy-to-follow system. Thank you”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We’re glad to hear you found the instructions clear and the system easy to follow. All the best, PD Support

Posted 1 day ago

“Such a handy service. Because I purchased an item online, the retailer said I had to return it online at my own expense. Parcel Connect provided prices for a number of couriers and I was able to choose the one that suited. I would definitely use them again.”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We’re glad to hear that the service made returning your item easy and convenient, and that you could choose the courier that suited you best. We really appreciate you sharing your experience and look forward to assisting you again. All the best, PD Support

Posted 1 day ago

“An easy fix when your stuck with a parcel and you don’t want to pay crazy money parcel direct always give loads of options for dates sizes and money”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We’re glad to hear that ParcelDirect provided convenient options for your parcel, helping you save time and money. We really appreciate you sharing your experience. All the best, PD Support

Posted 1 day ago

ParcelDirect.ie is rated 4.5 based on 3,553 reviews