ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,559 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,559 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 24th February 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company, very quick and reliable service. Allows visible tracking at all times. Will 100% use again.”

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Posted 5 years ago

“I'm still flabbergasted at anyone using another courier.... The website is idiot proof.. Everything is right in front of you. Clear instructions. I've used them now for the last few years. Not... One.... Single.... Issue. I haven't even got to the best bit... Insanely cheap, the type of cheap that makes you wonder how its possible to be that low. Amazing service from this outfit and very accommodating. Thanks for everything guys. Joe McShane.”

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Posted 5 years ago

“Loving this service. I do a bit of casual online selling and ParcelDirect.ie have made it so much easier for me to upscale.”

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Posted 5 years ago

“Easy to fill in the details and a very good price too. All ready to collect tomorrow very good so far.”

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Posted 5 years ago

“Great service.”

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Posted 5 years ago

“Great service! Fast delivery!”

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Posted 5 years ago

“Really impressed with this service. Really easy to use, just put in measurement of parcel and weight (used kitchen scales) anfd you get options of what companies can deliver along with quotes, choose one and pay, print your label and dropoff to a nearby drop off outlet. I dropped of for pick up on Thursday and was delivered on Saturday morning in the UK. The company that delivered mine was GLS. This was the first time I used this service but would highly recommend. Well done!!”

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Posted 5 years ago

“Cheapest around, easiest to use site and excellent service”

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Posted 5 years ago

“Customer service was great and man on the phone was really helpful”

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Posted 5 years ago

“So far I've received excellent customer service. In fact blown away by how helpful your staff have been to me. (Especial shout out to Stephen & Michael). Keep doing what ye are doing!!!!”

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Posted 5 years ago

“Website was very straightforward and very easy to book a collection from my house. Parcel was awkward but driver was very friendly and helpful. Price was very competitive and would highly recommend parceldirect.ie to any business or person. Padraic in Carlow.”

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Posted 5 years ago

“Recommended”

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Posted 5 years ago

“I Have used Parcels Direct for the very first time, it was so easy, and above all it was so much cheaper than I would have paid elsewhere, in one instance nearly 50%. I would highly recommend Parcels Direct to everyone.”

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Posted 5 years ago

“First time using this service and website. Looks easy to use, menu is not complicated. After all details entered quick response time for confirmation email. Happy with the service.”

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Posted 5 years ago

“Was always delivered.”

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Posted 5 years ago

“This is my first time to use parcel direct and so far I am very impressed. I was having a problem putting in the post code for the destination address and when I rang the cork office I got speaking to a very helpful guy who talked me through it and got it sorted. Super service. Thanks”

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Posted 5 years ago

“I was able to send a parcel to my grandson in Alaska having failed to get it out at the post office . Very special since my travel plans to see him on his birthday also fell through.”

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Posted 5 years ago

“Very pleased with how easy it was to get a quote and organise collection for my parcels. Also very happy with the price including additional insurance cover.”

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Posted 5 years ago

“Fast, direct and efficient Go topic, díreach agus éifeachtach”

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Posted 5 years ago

“Clean interface plus offer app”

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Posted 5 years ago

ParcelDirect.ie is rated 4.5 based on 3,559 reviews