ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,521 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,521 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I highly recommend this service to anyone looking to send large parcels across Europe. It's not only the most affordable option but also the most convenient. The only suggestion I have for improvement would be to provide a more precise time window for the collection. However, aside from that, everything went smoothly. All my items arrived at home in perfect condition, and I couldn't be more satisfied with the overall service.”

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Posted 1 year ago

“I dont often need to send parcels to Spain and as a result I didnt know how to go about it! I googled "easiest way to send a parcel to Spain" and Parcel Direct.ie came up. Within 5 minutes I had the job done with door to door service. I am so impressed. I work in a busy school and I am sure I will get a chance to recommend Parcel Direct.ie Very well done on such an excellect service.”

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Posted 1 year ago

“The process was very easy (much easier than using the courier companies' own sites) and I was able to book a pickup in a few minutes. I think a bit more guidance for first time users about when to book a pickup, etc would be helpful, but overall a very good experience”

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Posted 1 year ago

“Excellent pick up friendly man no problem whatsoever”

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Posted 1 year ago

“Tried multiple times to send via DHL website but it wouldn't go through. No problems with parcel direct, worked first time. I also had a query and got speaking to a real person who was so helpful. I was posting to Australia and would highly recommend parcel direct.”

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Posted 1 year ago

“The site was clear and easy to navigate. Price comaparisons were good, pick up time was efficient. That being said, delivery didn't arrive as listed on my chosen courier. It stated 3/4 days. My package was picked up Tuesday morning and didn't reach its destination until the following Monday. For this reason 3 stars is all I could rate it.”

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Posted 1 year ago

“Excellent service. Half the price of AnPost to send a small parcel. Very easy to book, pay and label. Will def use again.”

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Posted 1 year ago

“Booked on tue for next day delivery. Sat in from 9 til 5.30 and was here all evening after that lost a day's pay. Driver never arrived so I emailed. Told they be with me first thing Thursday morning 31st of October it's now 16:45 and still no sign. Highly disappointed”

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Posted 1 year ago

“Driver was on time and friendly process of booking collection was simple to complete”

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Posted 1 year ago

“Thanks for the delivery. I am half happy due to the delay in getting the package to reach its destination. It was delivered after 2 weeks and after chasing your company several times via phone and web. Great booking system, fast and professional collection at home......only delivery time is unsatisfactory”

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Posted 1 year ago

“it would be difficult to give you a review, seeing as you have not picked up the parcel”

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Posted 1 year ago

“A brilliant service which doesn’t cost an arm & a leg…wonderful value. Booked @ short notice, package collected early the next working day & received that afternoon. No issues, will use time & again going forward.”

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Posted 1 year ago

“Easy process and prompt collection by a nice man.”

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Posted 1 year ago

“Excellent service. Very competitively priced. Easy to follow instructions. Can highly recommend.”

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Posted 1 year ago

“Never showed up for collection , no communication”

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Posted 1 year ago

“Perfect. The best price I found online and so easy to use the website.”

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Posted 1 year ago

“I recently used ParcelDirect.ie for shipping a package, and I couldn't be more impressed with the experience! The website was user-friendly, making it easy to book my shipment in just a few clicks. The pricing was transparent and competitive, which I really appreciated. Overall, I highly recommend ParcelDirect.ie for anyone looking for reliable and efficient shipping solutions.”

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Posted 1 year ago

“Easy to use. Cost effective. On time with both collection and delivery . What more could you want? Lovely stuff”

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Posted 1 year ago

“Never any issue. Great service and so easy to use. Have been using for at least two years now to send parcels to my family in France.”

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Posted 1 year ago

“A partially opened parcel thrown outside in the mud by one of your drivers having rang the bell but I had no time to open the door.”

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Posted 1 year ago

ParcelDirect.ie is rated 4.5 based on 3,521 reviews