ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.50

4.5 Rating 3,687 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 10th September 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Communication with the company was good, though after waiting in all day long for the parcel to be collected, they never arrived. I received an email at 9.30pm apologising for the non collection, but at this stage i had wasted a whole day waiting in for nothing. I had paid on Wed evening for collection Friday and even with advance booking they never turned up. When i contacted them by email earlier in the day they responded straight away explaining that the drivers were very busy and that my parcel should be collected before 5.30pm, but as I previously stated it never was. Well i contacted them again a few times over the weekend and on Sun I was informed that they would get onto it 1st thing, but it wasn't till midday Mon that I received a call saying they would defiantly collect the parcel before 1pm, they didn't. They did eventually pick it up on Mon afternoon, and even after all the mishap they did manage to get the parcel delivered on the day it needed to be there by, which i suppose is acceptable.”

Helpful Report

Posted 7 years ago

Hi there, Many thanks for taking the time to review our parcel delivery service. Even though we have been exceptionally busy this Christmas, we always work hard to ensure that every parcel reaches it's destination in time for Christmas. We are looking forward to your next order with us. All the best, PD

Posted 7 years ago

“Excellent service, very easy to navigate website and request service. Competitive prices. Would definitely use again”

Helpful Report

Posted 7 years ago

Hi Dwayne, Many thanks for your kind review of our parcel delivery service. We work hard to ensure that we provide an excellent level of service and a user friendly booking process. All the best, PD

Posted 7 years ago

“Delighted with Parcel Direct service so easy to ID best delivery/cost option and book it. Booked at 11pm last night collected today at 12 noon...hopefully delivery tomorrow in France! Super efficient!”

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Posted 7 years ago

Hi Rachel, Many thanks for your kind review of our parcel delivery service. We have worked hard to ensure that we provide the best delivery/cost option for all our customers. All the best, PD

Posted 7 years ago

“Honestly the best service from a courier Company I’ve used. Have used them twice in the last 2 weeks and they are always punctual and helpful. The last one I booked late in the evening and they were here to collect the parcel by 10am. Fantastic service 🙂hopefully the parcel arrives soon🙂”

Helpful Report

Posted 7 years ago

Hi Kevin, Thank you for taking the time to review our business. We try to ensure that our service is a punctual and information provided is as helpful as possible. We are looking forward to your next parcel order with us. All the best, PD

Posted 7 years ago

“ParcelDirect is brilliant! My package was delivered to the US in 6 days during this busy holiday season and it cost €20 cheaper than sending it through the regular post. Plus it was easy to drop it off at a local Spar for pickup. It's a much more professional service than Fastway, which took 5 days to deliver a package from Dublin to Galway, a two-hour drive.”

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Posted 7 years ago

Hi Rose, Many thanks for your kind review of our parcel delivery service. We always try to ensure that we offer the best rates to all our customers. All the best, PD

Posted 7 years ago

“An exemplary service with absolutely no hassles!!! It took me just a few minutes to get the lowest quotes, pay for service and have the parcels ready with all the documents ready to be collected. I have used various other services in the past with none of the experiences as great as Parcel Direct. I would highly recommend ParcelDrect to anyone looking for shipping services.”

Helpful Report

Posted 7 years ago

Hi Alwin, Thank you for taking the time to review our parcel delivery service. We work hard to ensure that all the hassle is removed from the shipping process for all our customers. We look forward to your next parcel order with us. All the best, PD

Posted 7 years ago

“I sent a box to Vancouver Canada from Galway on 14th Dec and my daughter received it on 17th December a day early. I was very pleased with this service. They are very helpful on the phone as well. Thanks to Stephen for his help with a mistake i made on customs form. I will use this service again.”

Helpful Report

Posted 7 years ago

Hi Mary, Thank you for taking the time to review our parcel delivery service. We work hard to ensure that the best customer service is provided at all times. Looking forward to your next order with us. All the best, PD

Posted 7 years ago

“Excellent service from start to finish and very competitive rates”

Helpful Report

Posted 7 years ago

Hi there, Thank you for your kind review of our parcel delivery service. We constantly work to ensure an excellent service is provided to all our customers. All the best, PD

Posted 7 years ago

“Excellent service. Parcel arrived perfectly and in the time that was stated. Thanks.”

Helpful Report

Posted 7 years ago

Hi Josephine, Many thanks for taking the time to review our parcel delivery service. We always try and ensure an excellent service is provided for every parcel delivery. We are looking forward to your next order with us. All the best, PD

Posted 7 years ago

“Great service. 1-2 delivery time. Very easy to navigate. Would definitely use again and recommend to all my friends.”

Helpful Report

Posted 7 years ago

Hi Patricia, Thank you for taking the time to review our parcel delivery service. We constantly work to ensure an easy to use service for all our customers. Looking forward to your next parcel order with us. All the best, PD

Posted 7 years ago

“We have started using Parcel Direct and would like to thank them for fast, efficient service. One very happy customer.”

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Posted 7 years ago

Hi Fergus, Thank you for taking the time to review our parcel delivery service. We are happy that you are satisfied with our service. We are looking forward your next order with us. All the best, PD

Posted 7 years ago

“Hope this isn't a premature review but had trouble sending an item with rechargeable battery via An Post. Spoke to Alex in Cork, I think, who knew every little detail of every question I asked. He was brilliant. He reassured me all would be ok with your service. Found a slightly cheaper price elsewhere but they had no phone number to check details. Booking and labeling is very straightforward. Thank you.”

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Posted 7 years ago

Hi Jonathan, Thank you for taking the time to review our parcel delivery service. We work hard to ensure a very straightforward service is delivered to all our customers. All the best, PD

Posted 7 years ago

“Website is user friendly and email you immediately after you have placed your order. Very Satisfied.”

Helpful Report

Posted 7 years ago

Hi Joy, Thank you for taking the time to review our parcel delivery service. We work hard to guarantee a user friendly and efficient service for all our customer orders. We are looking forward to your next order with us. All the best, PD

Posted 7 years ago

“A very convenient web site easy tu use much easier than any other courier service company all papers are provided ready to print next time I will certainly use Parcelservice.ie. a great great company!!!”

Helpful Report

Posted 7 years ago

Hi there, Many thanks for posting your review of our business. We work hard to ensure a convenient booking process for all our customers. Looking forward to your next order with us. All the best, PD

Posted 7 years ago

“All good :))”

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Posted 7 years ago

Hi Jacek, Many thanks for taking the time to post your positive review. We are happy that you are satisfied with our service. All the best, PD

Posted 7 years ago

“THANK YOU FOR EXCELENT SERVICES!”

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Posted 7 years ago

Hi Skaidrite, Many thanks for your kind review of our parcel delivery service. We work hard to ensure an excellent service is delivered to all our customers. All the best, PD

Posted 7 years ago

“Reliable!”

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Posted 7 years ago

Hi Abigail, Thank you for your positive review of our parcel delivery service. We strive to maintain a reliable service at all times. Looking forward to your next order with us. All the best, PD

Posted 7 years ago

“Very good service however I did find the wen page hard to work,drop off locations would be better listed as opposed to very cramped map”

Helpful Report

Posted 7 years ago

Hi Eileen, Many thanks for your positive review of our parcel delivery service. We have worked hard to design a user friendly and efficient service that serves all our customers. All the best, PD

Posted 7 years ago

“Cancelled collection without telling me or trying to make contact. Had to go on tracker to find out.”

Helpful Report

Posted 7 years ago

Hi Ronan, Thanks for taking the time to write about your experience with ParcelDirect.ie. I am very sorry you were unaware of the cancellation, the driver could not find the address and the phone number provided was inactive. As soon as we became aware of this we re-booked the collection and had it there in the agreed delivery time. All the best, PD

Posted 7 years ago

“Great service..easy to use and customer friendly”

Helpful Report

Posted 7 years ago

Hi there, Many thanks for your kind review of our parcel delivery service. We work hard to put our customers at the center of everything we do. Looking forward to your next order with us. All the best, PD

Posted 7 years ago

ParcelDirect.ie is rated 4.5 based on 3,687 reviews