ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,563 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,563 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unbelievable service and price Parcel was collected at 10 o clock yesterday 300 hundred Kilometers away and delivered to my house at 09.30 this morning In this uncertain time of health and safety the staff are fantastic I would not use any other courier again Thank you all so much for delivering these vital supplies”

Helpful Report

Posted 5 years ago

Hi, Thank you for your review. We are absolutely delighted to have been able to help you with your order during this time, if we can assist with anything, please get in touch. All the best, PD

Posted 5 years ago

“Excellent service.”

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Posted 5 years ago

Hi Mary, Thank you for your review! We are always happy when our customers are happy, if we can assist with anything, please get in touch. All the best, PD

Posted 5 years ago

“Excellent service, no hassle whatsoever”

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Posted 5 years ago

Hi, Thank you for your review. We always aim to make delivery easy, and we are happy to see you got just that, if we can assist with anything, please get in touch. All the best, PD

Posted 5 years ago

“Thankyou so much for your very fast and efficient service, my parcel got to England in two days, and was much cheaper than the other couriers. I will definitely be using this company again. Thankyou. Mechelle”

Helpful Report

Posted 5 years ago

Hi Mechelle, Thank you for the review. We are absolutely delighted to see that we were able to get the order delivered in fast fashion for you, if we can assist with anything, please get in touch. All the best, PD

Posted 5 years ago

“I found the website was well laid out and easy to navigate. Was genuinely surprised at the price, thought it would be more. Will use this site next time as its simple to use.”

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Posted 5 years ago

Hi, Thank you for your review. We are always updating our site to make it user friendly so it is great to see a customer experience a stress-free booking, if we can assist with anything, please get in touch. All the best, PD

Posted 5 years ago

“This is the first time I have used ParcelDirect and was I pleasantly surprised? Well, it could not have been easier. My Parcel was bound for the US of A so I expected all sorts of difficulties and problems. Not one did I find. Logged into ParcelDirect and asked to put in dimensions and weight and an immediate quote ( and a good one too!) Filling in the details of collection and delivery addresses was a doddle. ParcelDirect's information and details of forms and address labels couldn't be clearer, all printed with no fuss or bother. Selected my collection date and it was all done and dusted. I would certainly recommend ParcelDirect.ie for everyone to try they make it so easy!”

Helpful Report

Posted 5 years ago

Hi Michael, Thank you for taking the time to write a review, our aim is to make a seamless shipping service that anyone can use, so if you have any suggestions, we are open to them! If we can assist with anything, please get in touch. All the best, PD

Posted 5 years ago

“Excellent website. Great service. Competitive price. I'm a small business and needed to send a package to Norway. Would definitely use parceldirect again.”

Helpful Report

Posted 5 years ago

Hi Billy, Thank you for your review. We are delighted to have been able to help and we are always trying to find ways to make it even cheaper! If we can assist with anything, please get in touch. All the best, PD

Posted 5 years ago

“Absolutely effortless! I didn't have to leave the house!! They collected my parcel as expected. Great service, I will definitely use them again.”

Helpful Report

Posted 5 years ago

Hi Marile, Thank you for the 5 star review. We pride ourselves on our door2door service! We hope to see you again and if we can assist with anything, please get in touch. All the best, PD

Posted 5 years ago

“Easy website, quick pick-up and easy to track. Everything arrived in one piece. Very good service.”

Helpful Report

Posted 5 years ago

Hi, Thank you for taking the time to write a review. We are happy to have been able to help you with your delivery needs, if we can help you with anything, please get in touch. All the best, PD

Posted 5 years ago

“Absolutely brilliant service. Parcel collected at my door and delivered to a home in UK 3 days later in spite of Covid 19 and all the pressure that is putting on people. It was cheaper than An Post and all the other companies and great value for money. Recipient was thrilled. I will be using this service again.”

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Posted 5 years ago

Hi Julie, Thank you for your 5 star review. We are absolutely delighted to hear that despite everything going on, we could help in getting your parcel delivered to the UK within the time frame, if we can help you with anything, please get in touch. All the best, PD

Posted 5 years ago

“Absolutely brilliant service . parcel collected and delivered the following day.very easy web page to use and very good value . Staff in office very helpful Well done everyone”

Helpful Report

Posted 5 years ago

Hi Geraldine, Thank you for taking the time to write a review. We are always happy to see when a collection and delivery go exactly how they should, if we can help you with anything, please get in touch. All the best, PD

Posted 5 years ago

“It was my first time using this service and I found it efficient and speedy especially in these unprecedented times and would be happy to recommend to anyone”

Helpful Report

Posted 5 years ago

Hi Maureen, Thank you for your review! We are delighted to have been able to assist you in these times, thank you for choosing ParcelDirect, we hope to see you again! Please get in touch if you need any further help. All the best, PD

Posted 5 years ago

“Prompt services”

Helpful Report

Posted 5 years ago

Hi Iuliana, Thank you for your review. We aim to provide the best and most efficient courier service in Ireland so it is great to see a happy customer. Please get in touch if we can offer any assistance. All the best, PD

Posted 5 years ago

“Hi, Used ParcelDirect for the first time today, and found the website very straightforward and very user friendly, and their prices very reasonable. I will certainly use them again.”

Helpful Report

Posted 5 years ago

Hi, Thank you for your review. We are delighted that you chose us as your courier for this shipment! We always aim to provide a cheap and efficient service for our customers. If we can help with anything else, please get in touch. All the best, PD

Posted 5 years ago

“Cheaper, faster, effective service I tried so far compared to other company's I'm happy with the order.”

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Posted 5 years ago

Hi Aaron, Thank you for your review! We are delighted to see that you are happy with our service and your parcel was picked up and delivered with no issue! if we can help you with anything, please get in touch. All the best, PD

Posted 5 years ago

“Good service, quick and easy. Instructions ware well laid out and payment was simple. I would say however that parcel delivery in Ireland is overpriced. It cost €8.60 for a 0.6kg parcel 30 x 20 x 10cm - a shoe box basically.”

Helpful Report

Posted 5 years ago

Hi Shay, Thank you for your 5 star review! We are happy to have been able to help you with your parcel, we are actually the cheapest courier service in Ireland, our prices are lower than any of our competitors, we are always working on new ways to bring the costs down further! if we can help you with anything, please get in touch. All the best, PD

Posted 5 years ago

“Hi, This is a brilliant service, ordered the courier to collect from my home and deliver to my daughter in the United Kingdom. The cost was very reasonable and the service was excellent.”

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Posted 5 years ago

Hi Maureen, Thank you for writing a review! We are happy to have been able to help you get your parcel over to your daughter in the UK, all for a great price! if we can help you with anything, please get in touch. All the best, PD

Posted 5 years ago

“muy practica y facil de trabajar”

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Posted 5 years ago

Hi Sandra, Thank you for the 5 star review. We are happy to have been able to help you with your parcel, if we can help you with anything, please get in touch. All the best, PD

Posted 5 years ago

“The best company I could find to deliver my parcel. So easy to use”

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Posted 5 years ago

Hi Nicole, Thank you for the 5 star review! We certainly think we are the best company to deliver any parcel so we are ecstatic to hear it from our customers! if we can help you with anything, please get in touch. All the best, PD

Posted 5 years ago

“Very helpful & competitively priced, thanks guys”

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Posted 5 years ago

Hi Sean, Thank you for your review and thanks to you for choosing our service to ship your parcel! if we can help you with anything, please get in touch. All the best, PD

Posted 5 years ago

ParcelDirect.ie is rated 4.5 based on 3,563 reviews