ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,556 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,556 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, delivered a large package from Ireland to Australia. There was a slight delay on collection but the customer service got back to me straight away and it was sorted.”

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Posted 5 years ago

“Registered a parcel for pick up on Monday. Pleasant guy rang me Monday morning for the pickup in Clare and parcel was in Wexford the next day. Very reasonably priced and excellent service.”

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Posted 5 years ago

“Excellent service! Requested collection on Monday 18/05/20 - parcel was collected from my home the following morning and received by the recipient in Paris, France on Monday 25/05/20. 5 working days and very fair pricing!”

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Posted 5 years ago

“Excellent service, the easiest way I've ever sent a parcel. And the most reasonably priced, thank you”

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Posted 5 years ago

“Website very easy to use. Good pickup service”

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Posted 5 years ago

“I needed to contact them for a question. I sent an email and they replied with few mins ! AMAZING”

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Posted 5 years ago

“This was my first time using Parcel Direct and they certainly delivered on all fronts. I had 27 kgs to send from Ireland to Germany and got a quote for €32!!! The parcel was collected at the appointed time and was delivered in under a week. The tracking software was very useful and accurate. I will be using this service again.”

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Posted 5 years ago

“I paid for 2 boxes in error instead of 1. When I noticed this I contacted parceldirect customer service. They replied to me within minutes to refund charge for second box. Amazing customer service.”

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Posted 5 years ago

“Excellent website, located best prices available. Easy to navigate and quick to use!”

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Posted 5 years ago

“First time user and found this an easy to use comparison website that provided good options and great step by step process to arrange collection. Highly recommended”

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Posted 5 years ago

“I have used Parcel Direct before and I have to say it worked very well. Service is actually superb. No issue what's however. Highly recommend this company.”

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Posted 5 years ago

“Second time to use parcel direct. great service and competitive pricing.”

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Posted 5 years ago

“Excellent value. So great to be able to arrange collection aswell as delivery especially these days with the dreaded Covid 19!”

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Posted 5 years ago

“Used ParcelDirect.ie to send a parcel to my daughter in Australia. Cannot believe she received it so quickly. i will only use this company in future. Lovely staff and a brilliant service”

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Posted 5 years ago

“great service and very easy to use will use again”

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Posted 5 years ago

“Fantastic company to deal with. Shipped a guitar using parcel direct and it arrived to it's new home in perfect condition. Absolute pleasure to deal with and the person I spoke to in the office was really helpful. A+++ service”

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Posted 5 years ago

“Easy to use, straightforward and good tracking information”

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Posted 5 years ago

“Very reliable collection and delivery service at a good price”

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Posted 5 years ago

“Very easy and fast service. Parcel tracking is really handy.I couldn't believe how fast my parcel went around the world with covid going on ! Would really recommend ParcelDirect.ie”

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Posted 5 years ago

“Very helpful customer service..”

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Posted 5 years ago

ParcelDirect.ie is rated 4.5 based on 3,556 reviews