ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,570 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,570 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, high quality”

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Posted 5 years ago

Hi Leonida, We really appreciate the time you took to review our service, thank you so much! All the best, PD

Posted 5 years ago

“Great service very professional and prompt, And very easy to work with I would recommend it to all my colleagues Thank you !”

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Posted 5 years ago

Hi Sharon, Thank you for taking the time to give is this great review, we really appreciate it! All the best, PD

Posted 5 years ago

“Was a bit apprehensive booking this online as had not done so before. Was absolutely impressed with the service from booking this online which was very simple to having this parcel picked up. Will certainly be using this service again. Rockwell Engineering. Cathy O' Riordan.”

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Posted 5 years ago

Hi Cathy,Thank you so much for this super review, we are delighted you are happy with our service! 😃 All the best, PD

Posted 5 years ago

“Very easy to use”

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Posted 5 years ago

Hi PJ, We really appreciate the time you took to review our service, thank you so much! All the best, PD

Posted 5 years ago

“Very convenient service. Easy to operate website. Parcel can be collected from the sender's address or dropped off at drop-off point. I am one satisfied customer 😁”

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Posted 5 years ago

Hi Joanna, Thank you so much for this great review, we are delighted you are happy with our service! ⭐ All the best, PD

Posted 5 years ago

“GREAT SERVICE”

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Posted 5 years ago

Hi Noel, We really appreciate the time you took to review our service, thank you so much! All the best, PD

Posted 5 years ago

“Having contacted ParcelDirect.ie I found their system very straighforward and simple to use and would highly recommend them.”

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Posted 5 years ago

Hi Peter, we really appreciate this 5 star review, thank you very much! All the best, PD

Posted 5 years ago

“Easy, hassle free and much cheaper than An Post. Great job👌”

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Posted 5 years ago

Hi Marzena, Thank you for taking the time to give is this five star review, we really appreciate it! ⭐ All the best, PD

Posted 5 years ago

“Easy to use and good value”

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Posted 5 years ago

Hi Paul, Thank you for taking the time to give is this great review, we really appreciate it! All the best, PD

Posted 5 years ago

“Good price, a little slow at collecting parcels but very efficient after that.”

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Posted 5 years ago

Hi Eithne, we really appreciate the time you took to review our service. We apologize for the delay in collection but we are happy you were satisfied overall 😃 All the best, PD

Posted 5 years ago

“Initially I called the telephone number to request a quote as I had a specific query. The advisor was very helpful and advised that booking online would be easier and meet my specific requirement as it is listed as an option in the online booking process. The interface is very user friendly and allow me to amend when I made a mistake. All round a very positive experience”

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Posted 5 years ago

Hi Hugh, Thank you for your very positive review. We really appreciate it, if you require assistance in the future please do not hesitate to reach out. 😃 All the best, PD

Posted 5 years ago

“The website is incredibly easy to use, and saves you the effort of having to go to each company to compare prices. They are also up to date on the current global shipping information, which is great during covid.”

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Posted 5 years ago

Hi Molly thank you for your ⭐⭐⭐⭐⭐ we really appreciate it! All the best, PD

Posted 5 years ago

“Good service easy to use i would recommend”

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Posted 5 years ago

Hi thank you very much for taking the time to review our service we are glad to hear you found our system easy to use. All the best, PD

Posted 5 years ago

“delighted with your service . Our parcel arrived 6 days after dispatch.”

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Posted 5 years ago

“I WAS VERY IMPRESSED WITH THE CUSTOMER CARE AND SERVICE FROM PARCEL DIRECT , THEY WERE SO PATIENT WITH ME AND SPENT AGES GOING THROUGH THE ONLINE ORDER , IAM SO GRATEFUL TO THE TEAM I WOULD GIVE THEM AN EXCELLENCE STAR , I KNOW I WILL USE THEM A LOT NOW THANK YOU FOR YOUR TIME AND PATIENCE ,”

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Posted 5 years ago

Hi Leslie.. thank you so much for the ⭐⭐⭐⭐⭐ review! If you require any assistance in the future please do not hesitate to reach out! All the best, PD

Posted 5 years ago

“Parcel was due to be collected today and courier never arrived after I paid 63€ extra just to get faster shipping ! I hope they arrive now during weekend !”

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Posted 5 years ago

Hi Mona, we are sorry for the delayed collection. I can see that your parcel has been since collected and delivered. If you require any assistance in the future please do not hesitate to reach out. All the best, PD

Posted 5 years ago

“Excellent service easy to book online and courier arrived as promised and after making a check call in advance. parcel shipped internationally without delay or problems. All good”

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Posted 5 years ago

Hi Adam, We really appreciate the time you took to review our service, thank you so much! All the best, PD

Posted 5 years ago

“If I could give zero stars, I would. Shockingly incompetent, useless service. I booked and paid for a collection from Dublin for 31/8. It is now 4/9 - the day it should have arrived in Madrid - and it's only just now been been collected! And only because I gave up and contacted the courier directly. I contacted ParcelDirect every day to find out what was going on. The most they could tell me was the carrier was not answering their phone. At no point was I given any actual information or explanation, just apologies and assurances that they would contact the carrier and get back to me asap. This never happened. I had to keep chasing them up myself. After four days of getting nowhere, still in the exact same position as I was when I first contacted ParcelDirect, I contacted the handler directly. I got through straight away (despite ParcelDirect telling me they weren't answering their phones). The carrier apologised, promised me it would be collected asap. And it was. I got more satisfaction in a 4-min call with the carrier than in four days of useless emails, phonecalls and wasted time with ParcelDirect. Which begs the question: what did I pay money to ParcelDirect for? I won't be making that mistake again. Absolutely atrocious.”

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Posted 5 years ago

“Cheap reliable service!! I couldn't move a parcel from Cork to Dublin as cheap... Thanks a million”

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Posted 5 years ago

“Courier due today with 5.30pm. Still awaiting arrival at 5.50pm. HQ had said collection time would be met as there was no note added to the log. I presume collection will now be tomorrow.”

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Posted 5 years ago

ParcelDirect.ie is rated 4.5 based on 3,570 reviews