ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,523 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,523 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and reluable”

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Posted 6 months ago

“After first conversation I had with their specialist over the phone, I was very satisfied with all information provided. The agent was very helpful, proseffional and nice to deal with. Just placed an order and I believe everything will goes as smooth as first contact we had. thanks and all the best.”

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Posted 6 months ago

“Terrible experience – service not delivered and no refund I had a terrible experience with Parcel.ie. I paid in advance for a delivery from Dublin to Brazil. The delivery was crucial for me – I had just undergone a C-section and was traveling alone with a newborn baby. I couldn't carry the luggage myself, so I trusted this company to help. Not only was the service never fulfilled, but I was also left without my clothes and my baby's belongings, and I have been waiting for weeks for a refund that was promised but never delivered. I paid extra for delivery notifications and handling, but they never even rang the doorbell or contacted the recipient. I’ve sent multiple emails, and the only answers I received were vague and dismissive. Their customer service is unprofessional and unresponsive. This company is unreliable, irresponsible, and should not be trusted. I will be reporting them to: * CCPC – Ireland’s Consumer Protection agency * ECC Ireland – EU consumer dispute resolution * Small Claims Court – For legal action * Public platforms like Trustpilot, Reddit, Boards.ie, and Google Reviews If you care about your items or peace of mind, DO NOT USE Parcel.ie.”

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Posted 6 months ago

“I found Parcel Direct vert good and helpful. My parcel arrived on time and thanks to Michael for his help.”

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Posted 6 months ago

“Highly recommend. Website so easy to easy. Reason prices. Top notch customer care.”

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Posted 6 months ago

“I’m really happy that i choice ParcelDirect.ie especially because it gave me cheaper alternatives and it was really simple compared to other sites.”

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Posted 6 months ago

“Quick efficient and good value service. Really easy to use”

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Posted 6 months ago

“Excellent service, highly recommend.”

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Posted 6 months ago

“My package was collected as promised. The driver was very polite & friendly. Will definitely use this service again”

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Posted 6 months ago

“Excellent professional service, everything explained perfectly thank you Michael”

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Posted 6 months ago

“Very easy to use the service. Dropped the parcel off in local collection centre.picked up next morning and delivered the next day.”

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Posted 6 months ago

“Everything was simple and fast. The cheapest prices were for my package.”

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Posted 6 months ago

“Scheduled an up lift and my parcel was on the way within the hour.”

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Posted 6 months ago

“Great company with excellent customer service”

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Posted 6 months ago

“Large parcel down for collection today told be collected between 9am and 5.30 pm waited in all day never collected. There's your review you asked for thanks for nothing”

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Posted 6 months ago

“Parcel Direct are very easy and very helpfull to deal with I rang about a pallet pick up and they help in every way booking on line is easy and quick also will definitely use them again and recommend to other people”

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Posted 6 months ago

“4x days for a parcel from ureland to germany. Great job!”

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Posted 6 months ago

“Fantastic service and value for money...not always found in this busy world but I'll know who to ask next time I need a fast, reliable courier who won't take advantage of my pocket! Thanks Parcel direct.”

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Posted 6 months ago

“very easy to deal with and supremely reasonable, delighted with the service, five stars, thank you”

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Posted 6 months ago

“Great service from parcel collection to delivery. all in due and affordable price.”

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Posted 6 months ago

ParcelDirect.ie is rated 4.5 based on 3,523 reviews