ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.50

4.5 Rating 3,645 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,645 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 20th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a great experience using ParcelDirect.ie. The ordering process was straightforward, prices were very competitive, and communication throughout was clear and professional. It’s great to see a new company that genuinely cares about customer service and value. I’ll definitely be using ParcelDirect.ie again and would happily recommend them to others.”

Helpful Report

Posted 5 months ago

Hi, Thank you for your kind feedback — we’re delighted to hear you had a great experience and found the ordering process straightforward, pricing competitive, and communication clear. We really appreciate you taking the time to share your experience with **ParcelDirect.ie**, and thank you for the recommendation. All the best, PD Support

Posted 4 months ago

“So easy to get quotes and get the best value for what i needed.”

Helpful Report

Posted 5 months ago

Hi, Thank you for your feedback — we’re glad to hear you found it easy to get quotes and secure the best value for your needs. We really appreciate you taking the time to share your experience. All the best, PD Support

Posted 4 months ago

“Using parcel direct.ie is as simple as 123. Would recommend everytime.”

Helpful Report

Posted 5 months ago

Hi, Thank you for your feedback — we’re delighted to hear you found using **ParcelDirect.ie** simple and straightforward. We really appreciate the recommendation and you taking the time to share your experience. All the best, PD Support

Posted 4 months ago

“Easy process when navigating the website”

Helpful Report

Posted 5 months ago

Hi, Thank you for your feedback — we’re glad to hear you found the website easy to navigate. We really appreciate you taking the time to share your experience. All the best, PD Support

Posted 4 months ago

“Got a good price for parcel delivery with easy to use website and email confirmation of pick up date”

Helpful Report

Posted 5 months ago

Hi, Thank you for your feedback — we’re glad to hear you found the website easy to use, received email confirmation, and secured a good price for your parcel delivery. We really appreciate you sharing your experience. All the best, PD Support

Posted 4 months ago

“Very happy with the service. The process was easy and quick.”

Helpful Report

Posted 5 months ago

Hi, Thank you for your feedback — we’re delighted to hear you were very happy with the service and found the process easy and quick. We really appreciate you sharing your experience. All the best, PD Support

Posted 4 months ago

“In the 18th I received my parcel and the content was broken into pieces not repairable.”

Helpful Report

Posted 5 months ago

Hi, We’re very sorry to hear that your parcel arrived damaged and that the contents were broken. Please contact our customer support team directly with your booking details so they can advise on the next steps and assist you further. All the best, PD Support

Posted 4 months ago

“After AnPost and DHL lost my parcel I looked online and came upon OarcelDirect which gave me a great choice of alternatives. 2 days later my new parcel arrived in Paris with UPS. A simple to use and convenient gateway site, recommended.”

Helpful Report

Posted 5 months ago

Hi, Thank you for your feedback — we’re delighted to hear that your parcel arrived quickly and safely in Paris and that you found our site simple and convenient to use. We really appreciate your recommendation. All the best, PD Support

Posted 4 months ago

“Terrible experience, they are thieves. The delivery person never came to pick up my order, I cancelled the shipment and they told me they would refund my money. It's been almost a month and I haven't received my money, and they don't respond to my messages or statements. They are scammers and unprofessional. If I don't receive any kind of information or help in a few days, I plan to report them.”

Helpful Report

Posted 5 months ago

Hi, We’re very sorry to hear about the issues you’ve experienced and understand how frustrating this must be. Please contact our customer support team directly with your booking details so they can review your case and assist you with your refund. All the best, PD Support

Posted 4 months ago

“Exactly 2 weeks today on the 12th January, I paid for Parcel Direct Service to bring a small package of clothes to a boutique in Northern Ireland. I went to drop my parcel to the nearest depot which according to the website was Crowleys Service Statioin in Youghal, When I went to drop the parcel, it transpired that they were no longer agents so they would not date the parcel. I then went to the next nearest depot on the website which was Spar in Tallow, It was the same story there and they would not take the parcel either. I came home and telephoned Parcel Direct depot in Cork. They said the next nearest was McCarthys in Midleton or I could go to a depot in Cork. My husband was supposed to be going to Cork so I was given a new collection number for Cork but that never happened and he ended up going to Midleton on Tuesday 13th, but as the parcel was for collection at the Cork Depot, they would not accept it. I again telephoned Parcel Direct who apologised for the mix up and explained that it can only be dropped off at the location specified. Then they offered to collect it on Wednesday 14th. I waited at home all day and the driver never showed up First thing on Thursday morning the 15th I telephoned them and at this point I got very cross wtih them. They said that they would get it collected today . I was very frustrated at that point as I was on a time limit get my item returned and eventuallly rather me the guy I spoke to just put down the phone althoug the parcel was eventually collect later that day 11 Days later on today the 26th January, my parcel has not yet been delivered at it destination, it is stuck in their system. It is now passed the date for me to get a refund, so this was one heck of a lesson and I advise anybody to stay away for Parcel Direct. Use any other courier. They are a disaster and they dont care. THey have absolutely no word.”

Helpful Report

Posted 5 months ago

Hi, We’re very sorry to hear about the difficulties you’ve experienced with your parcel collection and delivery. We understand how frustrating the delays and miscommunications must have been. During busy periods and with multiple depot changes, updates are often provided directly from the courier handling the parcel. Please contact our customer support team directly with your booking details so they can review the situation and advise on the next steps. All the best, PD Support

Posted 4 months ago

“From Dublin to Canada in 4 days for the minimum cost allows me to give ParcelDirect ***** yes 5 Stars, i could not recommend this company more highly, fast, efficient & no fuss, thank you for being so reliable and fast. Carol Kavanagh, Raheny, Diblin.”

Helpful Report

Posted 5 months ago

Hi Carol, Thank you for your wonderful feedback! We’re delighted to hear that your parcel reached Canada so quickly and that you found the service fast, efficient, and reliable. We really appreciate your recommendation. All the best, PD Support

Posted 4 months ago

“Thank you for the services it was awesome experience with this parcel felivery, if in the future i will send more in this parceldirect.ie”

Helpful Report

Posted 5 months ago

Hi, Thank you for your feedback! We’re delighted to hear that you had an awesome experience with our service and look forward to assisting you with any future shipments through **ParcelDirect.ie**. All the best, PD Support

Posted 4 months ago

“I found it very easy to find the best rate to return an online order to Latvia o no the website. However, it would be good if I didn’t have physical print the return label. If a scanner could be used when collected. Also, the charges are a bit on the expensive side.”

Helpful Report

Posted 5 months ago

Hi, Thank you for sharing your feedback. We’re glad to hear you found it easy to find the best rate for your shipment to Latvia. We appreciate your suggestions regarding label scanning and pricing, and encourage you to contact our customer support team if you’d like to discuss options or assistance for future shipments. All the best, PD Support

Posted 4 months ago

“Don't trust this company. They lost my valuable item and 1 year has passed and they still haven't compensated me despite the item was insured. Costume service is a joke and they keep blaming the third part they hired.”

Helpful Report

Posted 5 months ago

Hi, We’re very sorry to hear about your experience and understand how frustrating it must be to have a valuable item lost and not yet compensated. Please contact our customer support team directly with your booking and claim details so they can review the situation and advise on next steps. All the best, PD Support

Posted 4 months ago

“Very good job”

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Posted 5 months ago

Hi, Thank you for your feedback! We’re glad to hear you’re happy with the service and appreciate you taking the time to share your experience. All the best, PD Support

Posted 4 months ago

“Hassle free comparison service. There was actually a significant price difference between courier suppliers for identical service so Parcel direct.ie saved me the hassle of googling all of the various suppliers.”

Helpful Report

Posted 5 months ago

Hi, Thank you for your feedback! We’re delighted to hear that you found the comparison service helpful and that it saved you time and money when choosing the best courier option. All the best, PD Support

Posted 4 months ago

“Great service and great value!”

Helpful Report

Posted 5 months ago

Hi, Thank you for your feedback! We’re glad to hear you found the service both great and good value. We really appreciate you sharing your experience. All the best, PD Support

Posted 4 months ago

“Excellent customer service”

Helpful Report

Posted 5 months ago

Hi, Thank you for your feedback! We’re delighted to hear you were happy with our customer service. All the best, PD Support

Posted 4 months ago

“Great service - cheaper than most and reliable”

Helpful Report

Posted 5 months ago

Hi, Thank you for your feedback! We’re glad to hear you found the service reliable and cost-effective. We really appreciate you sharing your experience. All the best, PD Support

Posted 4 months ago

“The package was large and was delivered undamaged and the tracking was very easy to use”

Helpful Report

Posted 5 months ago

Hi, Thank you for your feedback! We’re delighted to hear that your large package arrived safely and that you found the tracking system easy to use. All the best, PD Support

Posted 4 months ago

ParcelDirect.ie is rated 4.5 based on 3,645 reviews