ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,564 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,564 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website, easy, intuitive, fast, a well designed service clearly developed with the Customer in mind - Bob Hamilton CEO IrishUrns.com”

Helpful Report

Posted 5 years ago

Hi Bob, Thank you for taking the time to write a review. We love to see when a customer is happy with our website, we did aim to make it as easy as possible for any one who needs to ship a parcel. If we can help with anything, please get in touch. All the best, PD

Posted 5 years ago

“My first time to send a Box with parcel direct.ie Filling out the invoice was very good no complications just waiting for the man to come and collect box price of the box to Canada was only €86 which is fabulous for a 10 kg my daughter had to pay C$20 for taxes which we did not expect parcel got to her with in seven days which was amazing all contents were in tact as I send parcels regularly This will be my number one and thank you again Parcel direct You make myself and my daughter happy”

Helpful Report

Posted 6 years ago

Hi Mary, Thank you for your review. We are delighted that you got your order through with ease! We are always working on our rates and website to make it even easier for our customers! We look forward to hearing from you. All the best, PD

Posted 5 years ago

“Registering , labelling and drop off service is pretty straight forward. I like that its so quick and easy. Would use the service again!”

Helpful Report

Posted 6 years ago

Hi Natalija, Thank you for your review.We aim to provide a shipping service that is as seamless as possible for our customers, delivery should be easy! If we can help any further, please get in touch. All the best, PD

Posted 6 years ago

“Very reasonable pricing, handy option of pick up or drop off. Easy to arrange courier.”

Helpful Report

Posted 6 years ago

Hi, Thank you for taking the time to write a review. Here at ParcelDirect we are all about having the shipping option that suits your needs and we love to see when customers notice that! If we can help with anything else, please get in touch. All the best, PD

Posted 6 years ago

“Left package to the shop for collection . No issues . Delivered in time to UK Great prices”

Helpful Report

Posted 6 years ago

Hi Nigel, Thank you for your review. We take pride in our drop-off stores and we love to make shipping as easy as possible for our customers. If we can help you with anything else, please do not hesitate to get in touch. All the best, PD

Posted 6 years ago

“Spoke with a lovely guy in Cork office, sorry I didn't get his name - he was so helpful! Sending a parcel with Parcel Direct is really straightforward! Thank you for having the processe uncomplicated and for your speedy affordable service!”

Helpful Report

Posted 6 years ago

Hi, Thank you for your review. We love to hear great things about our customer support! If we can help with anything else, please get in touch, our staff are always there to help. All the best, PD

Posted 6 years ago

“Dealt with Parcel Direct in several companies I worked for. Can't fault them.”

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Posted 6 years ago

“Excellent service. Had a query about drop off with a retailer and it was dealt with quickly and efficiently. Would highly recommend parceldirect.ie”

Helpful Report

Posted 6 years ago

Hi Elaine, Thank you for your review. Our customer support are always here to help and sometimes we can even get to you out of hours, if you need any further assistance, please get in touch. All the best, PD

Posted 6 years ago

“Well that was easier than expected.. simple process just made more so if there was a closer drop off point to me”

Helpful Report

Posted 6 years ago

Hi Neil, Thank you for your review! Our aim is to make collections and deliveries as simple as possible, we are delighted to see that you experienced this. If we can help with anything else, please get in touch. All the best, PD

Posted 6 years ago

“uick and easy to use service. Very reasonable rates”

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Posted 6 years ago

Hi Paul, Thank you for taking the time to write a review. We are always searching for new ways to make our service even easier! If we can help with anything else, please get in touch. All the best, PD

Posted 6 years ago

“I was sending back an item at my own expense to Germany and waa hard to find a good deal but then i came across parcel direct and couldn't believe how much i was saving. I booked the service on sunday night and next morning at 8.30 they were already at my house collecting the parcel. Couldn't believe the efficiency. Thank you so much”

Helpful Report

Posted 6 years ago

Hi Raitza, Thank you for your review. We are delighted to have been able to get your order processed and collected so efficiently! If there is anything else we can help with, please get in touch. All the best, PD

Posted 6 years ago

“I would highly recommend Parceldirect.ie I had a query regarding sending a parcel. Their customer support line was answered straight away and the staff were very helpful in handling my query. Certainly beats being put on hold for 15min by An Post”

Helpful Report

Posted 6 years ago

Hi Stephen, Thank you for writing a review. Our staff are always ready to help via phone, email or Facebook chat and generally speaking we usually respond within 30 minutes! If we can help with anything else, please get in touch. All the best, PD

Posted 6 years ago

“Exceptionally supportive - out of hours email reply, phone contact, support every step of the way for a nightmare situation I found myself in. Very reassuring. I'm grateful to Michael and Stephen. Diana.”

Helpful Report

Posted 6 years ago

Hi, Thank you for your 5 star review! We pride ourselves on customer service, it is great to see that pay off! If there is anything we can help with, please do not hesitate to contact us. All the best, PD

Posted 6 years ago

“Very good service and easy to operate the website”

Helpful Report

Posted 6 years ago

Hi Hugo, Thank you for your review. We spend a lot of time making sure this site is straight forward and it is great to see a review! If we can help with anything, please get in touch. All the best, PD

Posted 6 years ago

“Such an easy process. Great helpful staff. Will definitely use again”

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Posted 6 years ago

Hi Gill, Thank you for writing a review. We are always happy to help and we love to see positive reviews on our staff! They are always happy to help if you need any assistance. All the best, PD

Posted 6 years ago

“Quick and easy to use service, very user friendly and competitive prices.”

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Posted 6 years ago

Hi Derek, Thank you for the review. We are constantly trying to get new and cheaper rates for our customers. If you need any help, please get in touch. All the best, PD

Posted 6 years ago

“ParcelDirect.ie was no messing and straight forward experience. No hidden fees of surprises along the way. Hope parcel will be picked up tomorow and delivered to Sweden as expected. Good look ParcelDirect.ie and I am sure I will come back again next time”

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Posted 6 years ago

Hi Aurimas, Thank you for taking the time to write a review. We are always looking for new ways to make our website even easier! If you would like any help with your future orders, we are always happy to assist. All the best, PD

Posted 6 years ago

“Great price, easy to place order and driver was very helpful.”

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Posted 6 years ago

Hi Chris, Thank you for your 5 star review. We are happy to have been able to provide you with our great shipping rates! If there is anything we can help, please get in touch and we will be happy to help. All the best, PD

Posted 6 years ago

“Great service. I wasn't at home when the order came but the driver was very smart. He got a very safe place to hide it. Brilliant job . Thank you for that.”

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Posted 6 years ago

Hi Justine, Thank you for your review. We are delighted to see that the driver was able to deliver your parcel so that it was waiting at home for you! If you need any assistance, please get in touch. All the best, PD

Posted 6 years ago

“Excellent service , both quality and price. App is also user friendly. Defo highly recommend and will use again”

Helpful Report

Posted 6 years ago

Hi Tom, Thank you for your review. We aim to provide the cheapest prices possible for our customers.If you need anything else, please get in touch. All the best, PD

Posted 6 years ago

ParcelDirect.ie is rated 4.5 based on 3,564 reviews