ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,563 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,563 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

Helpful Report

Posted 5 years ago

Hi Finn, Thank you for your review. It is always great to see a positive review from a customer of our service! if we can help you with anything, please get in touch. All the best, PD

Posted 5 years ago

“I needed to send a parcel of toddler necessities to my grandson's family in England, where there are shortages. My brother told me to try your website. Result: everything (purchase, packing, despatch) was complete within about three hours. Brilliant!”

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Posted 5 years ago

Hi Marie, Thank you for taking the time to post a review, We are happpy to have been able to assist you in these times and get it delivered to your family with no issues! if we can help you with anything, please get in touch. All the best, PD

Posted 5 years ago

“Great service, easy to use and good value, highly recommended!”

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Posted 5 years ago

Hi, Thank you for the 5 star review! We always focus on what would make this experience the best possible for a customer and it is great to see a customer come back with a happy review, if we can help you with anything, please get in touch. All the best, PD

Posted 5 years ago

“all delivery is perfect”

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Posted 5 years ago

Hi Inga, Thank you for taking the time to write a review. We are happy to have been able to help you with this delivery, if we can help you with anything, please get in touch. All the best, PD

Posted 5 years ago

“Competive prices and friendly to deal with”

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Posted 5 years ago

Hi, Thank you for your review! We always keep up to date in order to beat our competitors prices, its great to see a customer benefit from it! if we can help you with anything, please get in touch. All the best, PD

Posted 5 years ago

“Well it has not been picked up yet but my experience with booking it was simply a dream and the price was way below the competition”

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Posted 5 years ago

Hi Roger, Thank you for your review! We are delighted that you were able to get your parcel booked in with ease! if we can help you with anything, please get in touch. All the best, PD

Posted 5 years ago

“Very good service. Very easy use the site. I am only order shipping, wait for collection. So far so good. Collection is done.”

Helpful Report

Posted 5 years ago

Hi Aleksandr, Thank you for your review. We are happy to have been able to help you with this parcel and get it picked up from you! if we can help you with anything, please get in touch. All the best, PD

Posted 5 years ago

“The booking process is very quick and simple and the prices are the best.”

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Posted 5 years ago

Hi, Thank you for the 5 star review! We always try to make our prices as reasonable as possible for our customers, if we can help you with anything, please get in touch. All the best, PD

Posted 5 years ago

“My parcel was collected within the time allotted, and delivered to the UK within 3 days. Good rate for delivery and a good ordering Online system too. I will definitely use them again.”

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Posted 5 years ago

Hi Cathal, Thank you for your review! We are happy to have been able to help you get thi parcel over to the UK! If we can help you with anything, please get in touch and we will be happy to assist. All the best, PD

Posted 5 years ago

“Great easy website to arrange postage. Options of drop-offs and collections. I have used several times and the once I need help customer care were there and resolved quickly.”

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Posted 5 years ago

Hi Robert, Thank you for your review. We love to see when a customer is happy with our website, we try to make it simple! If we can help with anything else. please get in touch. All the best, PD

Posted 5 years ago

“Very efficient & professional when placing my order. Website tidy and no nonsense. My order was placed so quickly for a first time. Thankyou.”

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Posted 5 years ago

Hi Eleanor, Thank you for taking the time to write a review. We aim to make delivery services as simple as possible for everyone to access! If we can help you any further, please get in touch. All the best, PD

Posted 5 years ago

“Very easy to use. everything explained and with help indication when something is not right Recommended Courier Booking Company.”

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Posted 5 years ago

Hi, Thank you for your review. We are happy to see that our website was clean and simple for you to get your parcels booked in. We are always open to suggestions! If we can assist any further, please get in touch. All the best, PD

Posted 5 years ago

“Great price and trustworthy”

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Posted 5 years ago

Hi, Thank you for your review. We are delighted to see a review of a happy customer! If we can help with anything in future, please get in touch. All the best, PD

Posted 5 years ago

“Really impressive door-to-door service. Efficient delivery times, user-friendly website and great prices.”

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Posted 5 years ago

Hi Rebecca, Thank you for your 5 star review. We aim to provide the quickest and most efficient service in ireland and we are delighted to see you experienced this! If we can help any further, please get in touch. All the best, PD

Posted 5 years ago

“Very efficient and well organised. Parcels ordered for pick up at convenience.”

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Posted 5 years ago

Hadiza, Thank you for your review. We are happy to see that your order went exactly as it should have! If you have any issues or need to ask any questions, please get in touch and we will be happy to help. All the best, PD

Posted 5 years ago

“It is a very user-friendly site, offering a large variety of postal services at very competitive rates. It was my first time using 'Parcel Direct.ie' and am very impressed with the prices. They must be the most competitive around. I will certainly be doing business here again.”

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Posted 5 years ago

Hi Gerald, Thank you for writing a review. We are always trying to find new ways to keep ourselves competitive so that we can provide some of the cheapest rates in Ireland. We are happy to hear you will be back and if you need any assistance, please get in touch. All the best, PD

Posted 5 years ago

“Great service. Quick and easy. Will use again for sure.”

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Posted 5 years ago

Hi Padraic, Thank you for the review. We look forward to helping you with your shipping needs! If you need any help with any orders, please contact us and we will be happy to help. All the best, PD

Posted 5 years ago

“Easy convenient and friendly service.”

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Posted 5 years ago

Hi Francesca, Thank you for taking the time to write a review. We are delighted to be able to offer this service and hear your feedback, We are always here to help our customers if there is any issues so if we can help with anything, please get in touch. All the best, PD

Posted 5 years ago

“nice easy site thanks”

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Posted 5 years ago

Hi John, Thank you for the great review. We love to see reviews about how easy our site makes the delivery service. If we can help with anything, please get in touch. All the best, PD

Posted 5 years ago

“Great website, easy, intuitive, fast, a well designed service clearly developed with the Customer in mind - Bob Hamilton CEO IrishUrns.com”

Helpful Report

Posted 5 years ago

Hi Bob, Thank you for taking the time to write a review. We love to see when a customer is happy with our website, we did aim to make it as easy as possible for any one who needs to ship a parcel. If we can help with anything, please get in touch. All the best, PD

Posted 5 years ago

ParcelDirect.ie is rated 4.5 based on 3,563 reviews