ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,523 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,523 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Highly recommend ParcelDirect.ie. Easy, reliable, on time, delivered. 5 stars!”

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Posted 4 years ago

“Collected promptly & delivery was good”

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Posted 4 years ago

“Stephen was Absolutely brilliant couldn’t ask for a better service a real gentleman and so easy to deal with thank you Stephen Jane Mc Intyre”

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Posted 4 years ago

“The whole experience was very simple from start to finish. No stress and great to do from my phone app.”

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Posted 4 years ago

“P/Direct is the handiest search tool for shipping small items.I have used it on numerous occasions and found it the no nonsense way for couriers and best prices.Ive recommended it to several people. Works for me everytime.”

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Posted 4 years ago

“Collection from home was fast. Good customer service. Well done, Happy Christmas and amazing New year. :)”

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Posted 4 years ago

“Great. Fast, Easy,”

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Posted 4 years ago

“very expensive, more or less same price for 3.2 kg package and 1.2 kg package, in general almost 40 euro for a 1.2 kg small package to be sent economy and insured value 250 euro to France is very expensive in my opinion”

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Posted 4 years ago

“Very good service brilliant, definitely I will use only ParcelDirect. I recommended it to all my friends, fast, and good price .🌟🌟🌟🌟🌟”

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Posted 4 years ago

“I have used parcel direct on a few occasions to send items to my son and he's family in Canada. They deliver on time every time. I have and I will recommend parcel direct to family and friends”

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Posted 4 years ago

“Fantastic, quick service. Very user friendly and reasonably priced!!”

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Posted 4 years ago

“The site was super easy to navigate the cost of sending a parcel to France was exactly 50% of the cost I was given at my local post office today. The drop off centre is AMAZING. Brilliant service I plan to use again and again and again.”

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Posted 4 years ago

Hello Rita, Reviews like yours make our day. We’re so happy you loved your experience and can’t wait to have you back for your next parcel delivery service appointment. ;) All the best, PD.

Posted 4 years ago

“Quick and easy to use”

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Posted 4 years ago

Hello, We are grateful that you took the time out to leave us a review. Your feedback helps us to improve our parcel delivery service for everyone. All the best, PD.

Posted 4 years ago

“I had a problem dropping off the parcel to be collected. Rang Parcel Direct and spoke to Stephen. He was very helpful and sorted problem straight away. Thank you Stephen.”

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Posted 4 years ago

Hello Stephen, Thank you so much for your kind words. Stephen is so pleased to know he’s made your parcel delivery easier. We’re here for you anytime. All the best, PD.

Posted 4 years ago

“Have had a very positive experience using ParcelDirect.ie First time, user but it won't be my last. Very simple and easy to use, and best wishes with the new venture. 5 Star experience.”

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Posted 4 years ago

Hello James, Thank you for taking time out of your day to leave us this super kind review. We’re so happy you loved your experience and can’t wait to have you back for your next parcel delivery service appointment. All the best, PD.

Posted 4 years ago

“Nice, simple UI and easy to book in couriers, its a great service.”

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Posted 4 years ago

Hi Allan, Thanks for sharing your feedback. We are thrilled to read that our parcel delivery service was great for you. We’re here for you anytime. All the best, PD.

Posted 4 years ago

“I have used ParcelDirect a few times now and always find them extremely professional and efficient. From the drivers to the call centre agents. All round great company!”

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Posted 4 years ago

Hello Cherise, We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Thank you for entrusting us with your parcel delivery. We appreciate you being a customer and helping to share the word about us. All the best, PD.

Posted 4 years ago

“Envelope delivered from Dublin to London fast: ordered Sunday evening, collected Monday afternoon and Tuesday morning reached destination. Great service and price!”

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Posted 4 years ago

Hello, Thank you for entrusting us with your parcel delivery. We are thrilled to read that our parcel delivery service was on time and our prices were what you have been looking for. All the best, PD.

Posted 4 years ago

“Great service collected from me on time and delivered on time highly recommend Parcel Direct”

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Posted 4 years ago

Hello, We are pleased to know that our parcel delivery service was on time. Thank you for recommending Parcel Direct. All the best, PD.

Posted 4 years ago

“This is a brilliant service,very efficient, website very straightforward and easy to use, will definitely be using them again”

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Posted 4 years ago

Hello Brenda, We can’t thank you enough for the kind words about our parcel delivery service. It’s validating to our team knowing we are providing this level of services. Looking forward to seeing your parcels again soon and thanks again! :D All the best, PD.

Posted 4 years ago

ParcelDirect.ie is rated 4.5 based on 3,523 reviews