ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.50

4.5 Rating 3,687 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 10th September 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good Service. Parcel Direct support was very supportive in clearing my doubts. Would suggest ParcelDirect to everyone.”

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Posted 8 years ago

“Fast, friendly and reliable and reasonably priced. Courier contacted us for collection details and location and arrived within the time stated. Very helpful and would definitely recommend to others.”

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Posted 8 years ago

Hi Ronan, We appreciate the great review and it is good to hear that you had a pleasant experience with our service. At ParcelDirect we believe that excellent customer service and quick delivery times can be given at the lowest prices. All the best, PD

Posted 8 years ago

“The website was easy to use and the prices were very competitive”

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Posted 8 years ago

Hi Ian, Thanks for your reply. We are happy to hear that you found our website easy and we will always endeavor to provide you with the lowest price possible. All the best, PD

Posted 8 years ago

“Excellent service 😃👍”

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Posted 8 years ago

Hi Carrie, Thanks for the review. You know where to go next time you need a parcel shipped quickly and at the best prices around! All the best, PD

Posted 8 years ago

“parcel was collected and delivered on time happy with everything”

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Posted 8 years ago

Hi Catherine, Thank you for your feedback and we are delighted to hear that you enjoyed using our service. All the best, PD

Posted 8 years ago

“Very quick service and also good value for money”

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Posted 8 years ago

Hi Damien, We appreciate taking the time to review us and we do our best to provide the quickest and cheapest deliveries around. All the best, PD

Posted 8 years ago

“Very quick and easy service, collection arrived on schedule”

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Posted 8 years ago

Hi there, Thank you for the feedback. We are proud of our easy-to-use website and the level of service that we provide for a low price. All the best, PD

Posted 8 years ago

“Great company, informative website, very easy to send the parcel. A happy customer!”

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Posted 8 years ago

Hi there, Thank you so much for your review and we are glad to hear that you found the service to be of such a high standard! All the best, PD

Posted 8 years ago

“Had to big boxes delivere from Ireland to Estonia. No delays, no damage. Fast and reliable. Thank you!”

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Posted 8 years ago

Hi Martin, Thanks for your review. We will only ever work with couriers that we trust to deliver your parcels safely and on time. All the best, PD

Posted 8 years ago

“Great prices with extreme simplicity of booking a delivery service. Comparison of different operators helps to choose the proper one depending on delivery time or price. Definitely recommend!”

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Posted 8 years ago

Hi Dariusz, Thank you for your review and we are glad you found our website easy to use. We compare courier services so you get the best possible price for your parcel. All the best, PD

Posted 8 years ago

“So user friendly. Love the prepayment option”

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Posted 8 years ago

Hi there, Thank you for your feedback. We are delighted you liked the prepayment option. All the best, PD

Posted 8 years ago

“Parcel Direct gave me choices of quotes and the promise was kept for collection and delivery”

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Posted 8 years ago

Hi there, Thank you for the feedback. We work hard to ensure that collections and deliveries are carried out on time. All the best, PD

Posted 8 years ago

“Quick speedy delivery, no hassle, friendly courier. Would recommend.”

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Posted 8 years ago

Hi Lorraine, Thank you for reviewing us and we are happy that you found our service pleasant and easy to use. All the best, PD

Posted 8 years ago

“Very easy and simple to use website and give us the best possible prices.”

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Posted 8 years ago

Hi Tibor, Thank you for your review. We are glad you found the website easy to use and we will continue to offer the best prices on couriers. All the best, PD

Posted 8 years ago

“I made a complaint months ago about a parcel that was returned to me from your French depo. It was to be delivered to my sister in law. She was was given wrong info and the parcel was never delivered. When she rang about the parcel she spent 30 mins talking to a very unhelpful man and got so annoyed when he hung up on her.The 2nd person she rang was more helpful but had no idea where the parcel was. She spent over €30 on calls. A few days later it arrived back to me. My sister said she has had problems before with your company in France. As I've used your company before and have found your staff helpful here in Ireland. I'm disappointed and my sister Inlaw was not happy as someone from your complaints department was to ring her. Months later and we are still waiting. Thank you.”

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Posted 8 years ago

Hi Caroline, Thanks very much for taking the time to let us know about what happened with the company in France and how your sister was left waiting so long for assistance. I am glad our team hear was so helpful and we will raise the issue with our partners to make sure nothing like this ever happens again. All the best, PD

Posted 8 years ago

“They collected my parcel and delivered it to the required destination with no issues”

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Posted 8 years ago

Hi Brid, Thank you for reviewing us and we are happy to know that your experience with us went smoothly. All the best, PD

Posted 8 years ago

“I have used parceldirect.ie a few times and will continue to use them. Parcels always delivered safely and very promptly. I would highly recommend them as a courier”

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Posted 8 years ago

Hi Carol, Thank you for your kind review. We provide low prices, secure shipment and quick deliveries to deliver the best possible experience to you as our customer. All the best, PD

Posted 8 years ago

“The service is good, particularly the phone help service. However, I found the online set up quite difficult to follow, I would have given up except for the help on the phone.”

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Posted 8 years ago

Hi Emer, Thank you for your feedback and we are glad that you found our customer service team helpful. Sorry to hear that you had difficulty with using our website and we e are constantly looking at ways to simplify our site. Just recently we updated the website so hopefully you will find this easier to use in future. All the best, PD

Posted 8 years ago

“I send quite a few parcels every month in my business. To date I have used the first name that came up in a Google search - that is until I clicked on the ParcelDirect.ie link. Now everything is in one place, I get an invoice the moment I have paid, I can either drop off the parcel in town or have it collected and I know the parcel is in safe hands and will arrive on time. Furthermore, I have a choice of whom I trust me parcel to and a price that matches. It suits my business and me to work with ParcelDirect,ie, great idea and great service guys!”

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Posted 8 years ago

Hi Stephan Thank you so much for your great review. We are delighted that you found our site and you can continue to rely on us to provide a great service at a very affordable cost. All the best, PD

Posted 8 years ago

“All to precision”

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Posted 8 years ago

Hi Festus, Thank you for your feedback and we are glad that you enjoyed the service! All the best, PD

Posted 8 years ago

ParcelDirect.ie is rated 4.5 based on 3,687 reviews