ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,519 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,519 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

Visit Website

Write Your review

Tell us how ParcelDirect.ie made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ParcelDirect.ie 5 star review on 24th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worst so called courier I have ever come across!”

Helpful Report

Posted 10 months ago

“Very easy to follow instructions on packaging. Labels printed ready for collection next week. Hoping parcel arrive safely to U.K. next week 👏”

Helpful Report

Posted 10 months ago

“6 weeks later my overnight parcel still hasnt arrived...and I was hung up on when I called to query where it was”

Helpful Report

Posted 10 months ago

“Happy with their service, website is easy to navigate, would recomend and will use them again.”

Helpful Report

Posted 10 months ago

“The service is seamless”

Helpful Report

Posted 10 months ago

“Very easy to use, cheap rates. I found the service i needed for a good price.Recomend.”

Helpful Report

Posted 10 months ago

“Fast and reliable service, arrived exactly as I sent it. Tracking was simple and informative.”

Helpful Report

Posted 10 months ago

“Have booked next day pick up and onto 3rd day and no one has came to collect.”

Helpful Report

Posted 11 months ago

“Easy to use and competitive pricing. Will use services again.”

Helpful Report

Posted 11 months ago

“My parcel got lost on summertime, had to buy again all my clothes, spent a fortune in phone call from abroad to spoke with the company. Costumer service very nice but little helpful. Slow or no reply to emails. Still waiting for a refund.”

Helpful Report

Posted 11 months ago

“The product is amazing. It's great to work with this product. For me there is no better cleaning agent, I recommend it.”

Helpful Report

Posted 11 months ago

“The worst courier I ever come across. Worst customer service, where my package? Its been 4 weeks, its supposed to be an overnight service. Lied to me multiple times... You'd be better off throwing your package in the river than giving it to these guys to deliver.”

Helpful Report

Posted 11 months ago

“Courier was helpful and friendly, parcel was taken and delivered with no hassle”

Helpful Report

Posted 11 months ago

“Excellent service....its fabulous to be able compare courietr services. Excellent advice given when one courier couldnt collect my parcel..very efficient service.”

Helpful Report

Posted 11 months ago

“The staff helped me when I had enquiries and gave me good and competitive rates the only reason I gave them 4 stars was because GLS let them and myself down when they didn't collect my parcel which delayed me. When I called to ask about it the staff over at parcel Direct were a great help and my package was collected at the time the stipulated. I would use them again, no problem. :-)”

Helpful Report

Posted 11 months ago

“Great value, fast service, never an issue with shipping or delivery. Would recommend to everyone!”

Helpful Report

Posted 11 months ago

“Absolutely perfect. Delighted to use this service. Helpful staff, straightforward instructions. I intend to use this everything in future. Teresa”

Helpful Report

Posted 11 months ago

“Booked a courier collection through parcel direct for last Thursday. Paid 55 euro. Parcel still hasn't been collected and it's Monday. Called parcel direct on Thursday as the parcel still had not been collected at 4.30 and was told it would be collected that evening even though when confirming the booking it said between 9 and 5.30. It wasn't collected. I phoned again on Friday and was told it was rebooked for that day and that they would chase it up and email me an update. It wasn't collected and I've still not received an email from them. I emailed on Saturday and still haven't received a response at 4pm on Monday and the parcel still hasn't been collected. No information has been provided on the reason for the delay and why it hasn't been collected. No information has been provided since on a new date. Would never use this company again.”

Helpful Report

Posted 11 months ago

“Things went fine until I realised I need an Amazon phone number and email. Went smoothly after that. As I did everything online, I didn't need to use the online services.”

Helpful Report

Posted 11 months ago

“Competitive shipping prices and website is easy to use. I used it couple of times and always got best prices”

Helpful Report

Posted 11 months ago

ParcelDirect.ie is rated 4.5 based on 3,519 reviews