ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.51

4.5 Rating 3,614 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,614 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 20th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Parcel collected from my door step, delivered following day, intact. It was also easy to track.”

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Posted 10 months ago

“Great service. will use again.”

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Posted 10 months ago

“👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻”

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Posted 10 months ago

“I left an envelope with important documents in a baby changing suite in Athlone Town Centre. The centre team was great first and found it! Then I used ParcelDirect to get it picked up and delivered to Galway. It was completely hassle free, no phonecalls from the courier not being able to find it etc. It was delivered the next morning after pick up. It was a very reasonable price too. I highly recommend this service!”

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Posted 10 months ago

“I chose the option to leave my package at a drop off where they were to collect it and I was called a couple days later to say they don’t work with your company. The address you gave me so I want a refund or you collect the parcel from my address”

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Posted 10 months ago

“Excellent service all round. Will definitely be using them again for all my parcels going to NewZealand”

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Posted 10 months ago

“Easy to book collection & delivery of the box.”

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Posted 10 months ago

“Good prices and easy to use however many of the drop off locations on the website do not actually take Parcel Direct packages, I had to go to many many different locations to find the right store. Would appreciate if you update your locations map please! Otherwise all good”

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Posted 10 months ago

“I never really got into the internet age ! But your site is so easy to use. I will definatly use Parcel Direct again !!!! Thank you”

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Posted 10 months ago

“Very happy with the service except for when I was entering a phone number your system insisted on changing the code according to the address which is of no use to anyone because it's incorrect plus no contact since pick up as to where it is now as I haven't tracking number??!”

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Posted 10 months ago

“I like it , fast and safe”

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Posted 10 months ago

“Great service and reluable”

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Posted 10 months ago

“After first conversation I had with their specialist over the phone, I was very satisfied with all information provided. The agent was very helpful, proseffional and nice to deal with. Just placed an order and I believe everything will goes as smooth as first contact we had. thanks and all the best.”

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Posted 10 months ago

“Terrible experience – service not delivered and no refund I had a terrible experience with Parcel.ie. I paid in advance for a delivery from Dublin to Brazil. The delivery was crucial for me – I had just undergone a C-section and was traveling alone with a newborn baby. I couldn't carry the luggage myself, so I trusted this company to help. Not only was the service never fulfilled, but I was also left without my clothes and my baby's belongings, and I have been waiting for weeks for a refund that was promised but never delivered. I paid extra for delivery notifications and handling, but they never even rang the doorbell or contacted the recipient. I’ve sent multiple emails, and the only answers I received were vague and dismissive. Their customer service is unprofessional and unresponsive. This company is unreliable, irresponsible, and should not be trusted. I will be reporting them to: * CCPC – Ireland’s Consumer Protection agency * ECC Ireland – EU consumer dispute resolution * Small Claims Court – For legal action * Public platforms like Trustpilot, Reddit, Boards.ie, and Google Reviews If you care about your items or peace of mind, DO NOT USE Parcel.ie.”

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Posted 11 months ago

“I found Parcel Direct vert good and helpful. My parcel arrived on time and thanks to Michael for his help.”

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Posted 11 months ago

“Highly recommend. Website so easy to easy. Reason prices. Top notch customer care.”

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Posted 11 months ago

“I’m really happy that i choice ParcelDirect.ie especially because it gave me cheaper alternatives and it was really simple compared to other sites.”

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Posted 11 months ago

“Quick efficient and good value service. Really easy to use”

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Posted 11 months ago

“Excellent service, highly recommend.”

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Posted 11 months ago

“My package was collected as promised. The driver was very polite & friendly. Will definitely use this service again”

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Posted 11 months ago

ParcelDirect.ie is rated 4.5 based on 3,614 reviews