ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,571 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,571 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As much as I'd like to write a positive review the incompetence of your service prevents me from doing so. Our son was to be married on 10/4/20 but present circumstances scuppered the happy event. In an attempt to mark the day in a small way my wife and I decided to send a package of "goodies" to cheer up the dissapointed couple. We decide to use your service. We were guaranteed over the phone that the package would be delivered on 10/4/20. It was collected here on 9/4/20. As of today 16/4/20 the package hasn't been delivered. From tracking the package it seems it has been in several locatiions around the country except where it is supposed to be. It spent 5 days in Knock (waiting for a miracle ?). A number of phone calls to your good selves elicited many promises but no action. The package is now stored in your parcel centre and cannot be delivered due to a requirement for further address information. This is not rocket science. In large writing the package is addressed to 56 Bushy Park House and my sons name and phone number is included in the booking documentation. So much for trying to support a new company.”

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Posted 5 years ago

“Amazing service! I was immediately informed about an unexpected delay of parcel collection and the parcel was delivered outside of my door! Excellent service!”

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Posted 5 years ago

“Great service just a few clicks and everything is sorted and always good rates.”

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Posted 5 years ago

“Delighted with the parcel direct service - booked in a phone to go back to the UK for repair as cannot send with An Post. Loved the 3 price options, that were given, the additional option of insurance and the 24 hour turnaround. Booked in collection at 2pm on Tues and parcel was collected at 10am on wednesday. Excellent!”

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Posted 5 years ago

“Have used Parceldirect.ie a few times since the lockdown and have had no problems. I also recommend them to anyone I dela with”

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Posted 5 years ago

“I used Parcel Direct to deliver Easter Eggs for my grandchildren Parcel offered 1/2 delivery,It took them 6 days to deliver. Grandchildren did not receive their Easter Eggs in time Great service it takes 6 days for a 1/2 day delivery . Will never use them again”

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Posted 5 years ago

“Day one with our online business and cannot recommend Parcel Direct enough. It was so easy to set up the account and their support team was excellent on the phone. Competitive rates also. They are brilliant. Looking forward to keeping our business going with their help. Celine from Couverture Desserts”

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Posted 5 years ago

“I thought it was very user friendly. And very easy to get information as it was my first time to use it.”

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Posted 5 years ago

“Due to COVID-19, a time where I cannot see my boyfriend, I decided to send him a care package, and thanks to Parcel Direct they made it so easy for me. All I had to do was leave the package at my door, and they collected it and send it away, and they handled my package with care. It is something nice for me to do for him as this has been hard for both of us, but hopefully, this will be over soon and I can see him again. Thank you, Parcel Direct for helping me.”

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Posted 5 years ago

“It’s my first time to use parcel direct I have found them very efficient and good Value. I will definitely use them again and recommend them to anyone who is looking to send parcels”

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Posted 5 years ago

“Excellent service , Clare to Alaska in 3 days .”

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Posted 5 years ago

“My very first time using the service and I found the site very easy to Navigate and the emails for the updates are brilliant too. Keep up the good work and Stay safe”

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Posted 5 years ago

“Brilliant service. Parcel collected from my house in Dublin Ireland on Monday and delivered to address in Texas on Thursday of the same week. Will definitely be using this company again. Thank you.”

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Posted 5 years ago

“Excellent service. Collected my package on time as promised.”

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Posted 5 years ago

“excellent service highly recommend parceldirect.ie”

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Posted 5 years ago

“I was very happy with my experience. The driver who collected the package was very friendly and the package was delivered within the estimated timeframe. Best of all the price was significantly better than other quotes. I will be sure to use this service in the future.”

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Posted 5 years ago

“Brilliant service I definitely will use again it was spot on time, Ireland/ New York 2 days, Easter gifts delivered brilliant, thank you”

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Posted 5 years ago

“Delighted with the prompt efficient service provided by parcel direct .easy to use and collection from home was so handy .Would highly recommend this company and will use again in the future”