Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,994 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,994 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 12th July 2026

441

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is my first time buying plants online as I usually go to nursery to pick it up so I can check the trees properly. With covid 19 situation, there's no way I can go out to get trees that I want. I found Paramount Plant website online and based on price, reviews and availability I ordered few leylandi trees for my garden. To my surprise, the trees was so big, healthy, very green, and arrived on the day as they said it will be delivered. The delivery man put my trees carefully on the side of my house (thank you for that!) and I had a good experience communicating with the customer service (because I added one more order to my existing one). I will definitely buy more trees from Paramount Plant and will recommend it to friends and family to get trees from them. Thanks!”

Helpful Report

Posted 6 years ago

Hi Imelda Thank you for your very positive comments - much appreciated and thank you for the recommendations. We're very pleased you're happy with your tree order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“There are everything that we hoped for, a good size, healthy condition and should look lovely in our garden for years to come”

Helpful Report

Posted 6 years ago

Hi Dawn We're very pleased you're happy with your trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“You sent a beautifully packed, exceptionally healthy and robust shrub which arrived promptly. I am very impressed and delighted with my purchase and would highly recommend your nursery in future for the above reasons. Postage was rather expensive, but worth it. Thank you.”

Helpful Report

Posted 6 years ago

Hi Jocelyn We're very pleased you're happy with your shrub order and with our customer service. Thank you for the recommendation. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“A great service at a difficult time - good communications and a beautiful tree delivered in beautiful condition 😊”

Paramount Plants 5 star review on 7th May 2020

Helpful Report

Posted 6 years ago

Hi Amanda We're very pleased you're happy with your tree and with our customer service. Thank you for posting an image of the tree in your garden - it looks great. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Excellent service & great value for mature trees compared to many other companies”

Helpful Report

Posted 6 years ago

Hi Julie We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Ordered a small Sago Palm tree having previously had a Wagnerianus Palm from Paramount which is thriving.Palm arrived in excellent condition and is now settled in a sunny spot!”

Helpful Report

Posted 6 years ago

Hi Andrew It's always good to hear from a returning customer - we're very pleased you're happy with your Sago palm tree and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“To paramount services. Just want to say that I am very happy with the palms and the currier service to my door I have recommended to family and friends. And will be placing another order soon. Kind Regards Paul frost.”

Helpful Report

Posted 6 years ago

Hi Paul We're very pleased you're happy with your order and with our customer service and thank you for the recommendations - we appreciate it. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“The shrubs exceeded my expectations”

Helpful Report

Posted 6 years ago

Hi David We're very pleased you're happy with your shrubs order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“I was extremely pleased with both the excellent quality of service from Paramount and the quality of the plants I received.”

Helpful Report

Posted 6 years ago

Hi Paul We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“The delivery went very smoothly and the tree (Camelia) looks fine. I will have to wait till next year to see the flowers and I am looking forward to it.”

Helpful Report

Posted 6 years ago

Hi Rebecca We're very pleased you're happy with your Camellia tree and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“2 weeks ago I’d never heard of Paramount Plants. Today (07 May 2020) they are now my ‘go to’ online supplier of garden plants. From placing the order, right through to delivery, the process was seamless and best of all their products were of the highest quality. I’m confident I’m one of many very happy customers.”

Helpful Report

Posted 6 years ago

Hi Hugh We're delighted to hear you're happy with the quality of your plants and with our customer service, thank you for your very positive comments - we appreciate it. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Great plants and very well organised sales and delivery”

Helpful Report

Posted 6 years ago

Hi Roger We're very pleased you're happy with your plant order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Items were delivered on time and in great condition. Would highly recommend.”

Helpful Report

Posted 6 years ago

Thanks for your recommendation. We're very pleased you're happy with the quality of your trees and stakes and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Excellent service from the company. They went the extra mile to ensure I received substitute plants when my original order couldn't be fulfilled. Delivery probably slightly longer than normal because of Covid but Karen kept me in the loop. Plants arrived safe and sound and of excellent quality. Will def use this company again. Very impressed.”

Helpful Report

Posted 6 years ago

Hi Margaret Thank you for your very positive comments - we appreciate it! We're very pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Great service and the plants are wonderful thank you once again!”

Helpful Report

Posted 6 years ago

Hi Claire Thank you for your return custom - we appreciate it! We're very pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Excellent specimens. Delivered almost immediately despite prevailing situation. Not cheap, but excellent value!”

Helpful Report

Posted 6 years ago

Hi Geoffrey We're very pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Excellent service. Especially given the lock down . Shrubs excellent quality too”

Helpful Report

Posted 6 years ago

We're very pleased you're happy with the quality of your shrubs and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Excellent Professional Service from beginning to end. Paramount Plants took such care in helping me find the right plants for the job. I went into great detail to describe what I needed and they came upon trumps!! Fabulous healthy screening plants! Thank you for it a great gardening experience!! Paramount Plants is our number one go to!!”

Helpful Report

Posted 6 years ago

Hi Fiona Thanks so much for the very positive comments - we appreciate it - especially right now! We're very pleased you're happy with the quality of your screening plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“As we are in lockdown, I took a chance by ordering two trees online. I did my research, as to what I wanted and took the plunge with Paramount. The service was excellent and they kept me informed regards delivery. The trees turned up in good condition, along with advice to keep them healthy.”

Helpful Report

Posted 6 years ago

Hi Barry We're very pleased you decided to give us a try! We're delighted you're happy with the quality of your trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Great plant, good delivery, very pleased with purchase”

Helpful Report

Posted 6 years ago

We're very pleased you're happy with the quality of your plant and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

Paramount Plants is rated 4.8 based on 3,994 reviews