Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,994 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,994 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 12th July 2026

441

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great communication by always being kept up to date as to when I could expect delivery of my shrubs.”

Helpful Report

Posted 6 years ago

Hi Carol We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Good customer service despite the ongoing Coronavirus constraints.”

Paramount Plants 5 star review on 11th May 2020

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Posted 6 years ago

Hi Gary We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Plants delivered on time and in perfect condition. Customer service excellent.”

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Posted 6 years ago

Hi Valerie We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“A very positive experience. The plant was delivered well packaged and in perfect condition. The customer service was first rate and I received regular updates. I would highly recommend them and will definitely use them again.”

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Posted 6 years ago

Hi Julia We're very pleased you're happy with your order and with our customer service. Thank you for the recommendation - we appreciate it. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Brilliant service and a beautifully healthy, undamaged, sturdy plant. I was incredibly impressed with the quality and certainly will be ordering from them again.”

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Posted 6 years ago

Hi Sandra We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“very efficient and quick service.”

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Posted 6 years ago

Hi Craig We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Thank you! Quick delivery and item exactly as described.”

Helpful Report

Posted 6 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Plants all seem very healthy and of a uniform size which is good for hedging. Delivery and service also very good.”

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Posted 6 years ago

Hi Angela We're very pleased you're happy with your hedging order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Arrived in time window promised and in good condition. Planted in nicely.”

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Posted 6 years ago

Hi John We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Plants are exactly what I ordered and were delivered very quickly. No complaints and will use Paramount again.”

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Posted 6 years ago

Hi Alan We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Brilliant! Great quality plants, great communication, great value, and speedy delivery. Thank you!!”

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Posted 6 years ago

Hi Samantha We're very pleased you're happy with your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“We were delighted with the quality of the plants. They all arrived looking healthy and are just what we needed. I was really impressed with the customer service and communication around the delivery too. I have already recommend to a number of friends. Thank you :)”

Helpful Report

Posted 6 years ago

Hi Rebecca Thanks for the recommendation and positive comments. We're very pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“I ordered a mature wisteria and it's lovely. Even in a pandemic where delivery times are they delayed I was kept-to-date on delivery times and ultimately didn't have to wait that long. I highly recommend.”

Helpful Report

Posted 6 years ago

Hi Sulinna Thank you for your recommendation. We're very pleased you're happy with your Wisteria and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Many thanks for the delivery of our multi stem cordyline plants, they are fantastic and look great in our garden. I would highly recommend Paramount Plants to people. Mrs S Fountain”

Helpful Report

Posted 6 years ago

Dear Mrs Fountain We're very pleased you're happy with the quality of your plants and with our customer service - thank you for the recommendation. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Exactly as ordered. Amazing service.”

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Posted 6 years ago

Hi George We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Thank you to delivered in covid-19 time. All Plants are came perfectly and healthy.”

Paramount Plants 5 star review on 8th May 2020

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Posted 6 years ago

Hi Mi We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“We are loving our new trees, they have brightened up an otherwise dull fence line. The trees were in really good condition and have now started flowering. Thank you!”

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Posted 6 years ago

Hi Francesca We're very pleased you're happy with your pleached trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Although there was a delay from the nursery I was kept informed of progress throughout and when the plant arrived it looked good and appeared healthy. I hope that it will grow well when I plant it out in a few weeks time. I will buy from Paramount again and would recommend their service.”

Helpful Report

Posted 6 years ago

Hi John We're very pleased you're happy with your order and with our customer service and thanks for the recommendation. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“The advice given was excellent especially Charlie in Sales. The plants arrived in good condition and the delivery driver was helpful. We are very pleased with the results and will use Paramount again. Thank you.”

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Posted 6 years ago

Hi Susan We're very pleased you're happy with your plant order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“In a pandemic where everybody shifts to ordering online what you need is a retailer who honestly communicates and delivers what they say, at the point of ordering/taking your money. Paramount did just this and I’m very grateful and happy to have discovered a reliable online retailer (as still waiting for Suttons order, 5 weeks and counting) - thank you, Will definitely use again.”

Helpful Report

Posted 6 years ago

Thank you so much for your very positive comments - much appreciated! We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

Paramount Plants is rated 4.8 based on 3,994 reviews