Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,773 Reviews

94 %

of reviewers recommend Paramount Plants

4.8

Based on 3,773 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 14th June 2025

Sandra

Paramount Plants 5 star review on 6th June 2025

Anonymous

Paramount Plants 5 star review on 1st June 2025

Camilla

Paramount Plants 5 star review on 20th May 2025

Jane

397

Anonymous

Anonymous // 01/01/2019

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“Healthy plant received and well packaged. Thanks.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Excellent plants, prompt service and delivery”

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Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Plants all very healthy, in the ground now and coming along nicely. Thankyou, and also for keeping me informed about timeline.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“As a relatively new gardening enthusiast I was nervous about spending so much on one tree, but the Cornea Argentea was just what I wanted. It arrived extremely well packaged. It even had a welcome bow wrapped round it! Excellent instructions for planting and ongoing care. 😃”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Very pleased with the mature plants that arrived and a very pleasant delivery man.”

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Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Absolutely love my plants, arrived safely and in great condition. Would highly recommend!”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. And thanks for the photos. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“My bissetti bamboo was huge, bigger than expected, the best bamboo I have ever bought as its very lush and healthy and I love it screening out my nosey neighbours, thanks paramount.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Beautiful plant delivered with great care. Very pleased with purchase.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I thought the customer service was excellent and my two plants arrived in good condition”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Paramount were very responsive to a problem with plants arriving in poor condition which were replaced immediately. Great service, very satisfied.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Plant arrived as described, very healthy and I'm happy with it. Didn't give 5 stars due to choice of courier who were awful. Didnt arrive on day notified, tracking functionality useless.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. I will look into what went wrong with the courier on this occasion and sorry for the issues. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Nice plants, look very healthy. Took a while to deliver but understandable in the present circumstances”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Ordered 5 pleached hornbeams. Very pleased”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I have bought several trees and large shrubs from Paramount Plants over the past few years and have always been impressed with the quality and size of the plants and also the excellent customer service and delivery. I have recently bought three Ligustrum Japonicum Pleached trees to act as a screen and on this occasion was so amazed at how large they were and what fantastic solid bamboo trellises they were growing on, that I needed to write to give an excellent review. The trees act as a fantastic screen above the fence line and also look great. Thank you also to the Paramount Plants team for working so hard during lockdown. You are doing a fantastic job!”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Excellent service and top rate plants”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Plant (a pawpaw tree) arrived promptly and in good shape. Queries about what cultivar was received (two are needed for pollination, according to label) were promptly, courteously, but uselessly responded to. After some research on their part, the answer seemed to be “no clue, sorry”. Seems, in the UK, obtaining the needed cultivars for fruiting is challenging. I’d advise this to be clear on adverts.”

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Posted 4 years ago

“Really good service, plants were as described, delivered very carefully packaged and in good health. Have planted them and they are doing well. All in, an excellent experience.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Excellent service. The plants arrived on time, the deliverer was most helpful, and the plants were in prime condition. They are now flourishing in their prime positions!”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Very good quality plants and prompt service, thank you Paramount plants”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Trees came quickly and were described in size and quality.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

Paramount Plants is rated 4.8 based on 3,773 reviews