Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,779 Reviews

94 %

of reviewers recommend Paramount Plants

4.8

Based on 3,779 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 24th June 2025

Martyn

Paramount Plants 5 star review on 23rd June 2025

Simon

Paramount Plants 5 star review on 14th June 2025

Sandra

Paramount Plants 5 star review on 6th June 2025

Anonymous

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was excellent but I was not over the moon with the quality of the viburnum I purchsed, time will tell!”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I have now ordered 3 trees on separate occasions from Paramount plants, some quite mature (like the wisteria I purchased), others a little younger (Cornus Sousa "Miss Satomi" and Malus "Rudolph"). Their communication was excellent throughout, items were delivered according to schedule, and trees seem to be in good health. Waiting for spring now to see them in leaves and blooms.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“High quality shrub with healthy root ball. Well packed.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Excellent service and quality plants. Would certainly use company again. Photos show phase one last January plus extension to hedge planted last Monday.”

Paramount Plants 5 star review on 20th December 2020

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“lovely trees, excellent service, as seen on website so delivered.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Nice plants, good condition, competitive price.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I received the plants in very good time, and they all look in excellent condition. I would certainly shop again from paramount. I found the website particularly helpful and clear.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“This is my first plant from Paramount and I love the shape and healthiness of it. I was a bit taken aback with the size as I thought it would be bigger but it was what I ordered therefore my own mistake. But when I checked the next size up was too big so something in between would have been perfect. Luckily it is a quick growing variety but a little disappointed it is not serving its purpose now. Delivery was quoted as within two weeks once the order was placed this will be a factor to think about if I order again but did arrive within timeline stated. The driver just did his job parked up and offloaded and didn’t speak at all. I will look again at Paramount as I want a couple of plants for the front door and the quality from my first purchase looks very good.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“great service”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Easy to order, great value, the leaves on one of the plants looked a bit brown but they sent 3 extra plants that more than Compensated.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Good delivery, good comms and tree looks great. Looking forward to spring and seeing it grow.”

Paramount Plants 5 star review on 19th December 2020

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Very pleased. Good, healthy, well established plant delivered safely strapped to pallet and ready for planting. Delivery schedule notified and delivered on time.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Service received by paramount plants was very efficient . An excellent experience, thank you .”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“ordering was simple. delivery a day early brilliant. tree stunning very very pleased”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I ordered a Chinese black pearl shrub from Paramount for my mum's Christmas present. I was having difficulty finding a nice sized one but Paramount came to my rescue. True size to what I ordered and beautiful condition on arrival. If I have any future specific orders, I will definitely go straight to Paramount as opposed to traipsing around garden centres getting disgruntled because I can't find what I want! Well done Paramount.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Trees arrived at time stated in perfect condition. Queries were answered promptly. Excellent service, expensive but worth it.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“The best customer service ever! They have advised me on everything from plant buying to planting. Simply excellent! My only wish would be to have a bigger garden so I could buy more! Plants are stunning, delivery smooth. Can't praise the company enough!”

Paramount Plants 5 star review on 17th December 2020

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“A beautiful plant well grown, nearly 6' tall to compliment my 12' tall 'Red Cascade'. I am hoping to get some fruits next year to add to the fantastic autumn colour they provide”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Great service kept up to date and arrived all the way to the Isle of Skye in perfect condition.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“very helpful and lovely plants”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

Paramount Plants is rated 4.8 based on 3,779 reviews