Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,914 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,914 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 15th December 2025

435

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The tree is lovely, although our gardener who received the delivery was concerned because the plant pot soil/compost was extremely dry. However, after a couple of good waterings and very careful planting the tree looks fine to me. What is most impressive is the level of customer service. I was kept fully informed from order placement to delivery with regular updates, which I really appreciated as this was my first order with Paramount, which is why I have awarded 5 stars. I will definitely buy from them again.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Excellent service everything communicated to me along the way until delivery”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Very professional to deal with. Great value for money. Excellent service would highly recommend using this company. Stevie”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“We bought six mature pyracantha, and they arrived in excellent condition, all of at least the specified height and some taller. They have been in the garden a week now and are establishing well. We were kept well informed of progress throughout and the delivery was within the stated timeframe. Excellent service from Paramount.”

Paramount Plants 5 star review on 17th April 2021

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Great selection on the website with reasonable prices for the size and quality of the plants. Good communication throughout the delivery process. The plant arrived well packaged and in great condition.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Beautiful trees, arrived in perfect condition, many thanks for the prompt delivery by a courteous van driver!”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I’ve purchased plants a couple of times from Paramount over the last two years. All plants have been great, packing up great and delivery fine too. A good company if one is looking for something rare or unusual. Tom Short. Peterborough.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“The hydrangeas are gorgeous and as big as described. They were delivered in great condition.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Thank you, all good, delivery, quality and price.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Very healthy plants, that have enhanced the garden design”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Previous plants all excellent. I was expecting a more tree like Buddleia ,taller less bushy. Hopefully it will grow quickly.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“It took a long time from order date to be finally delivered”

Helpful Report

Posted 4 years ago

“We are thrilled to bits with the service you have given. The delivery driver went in my opinion above and beyond. The shrub was an excellent specimen, absolutely perfect and now in its permanent new home. We will definitely be recommending your company to our friends.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“A perfect service as usual. We would not hesitate to recommend Paramount Plants to anyone thinking of using them. Five stars ⭐️⭐️⭐️⭐️⭐️ from us.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Amazing service from easy ordering, communication emails and delivery and of course my new tree is perfect. Always a slight concern ordering online as to what might arrive but I needn’t have worried. Highly recommend Paramount Plants”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Excellent plants delivered safely. That you.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Tree absolutely lovely but did feel delivery v expensive. Very impressed by kindness of staff emails”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Seriously small for the money. One or two spindly branches at the height stated all the rest, the main shrub about 1/3 advertised height.”

Helpful Report

Posted 4 years ago

“Excellent service and the plants ( mature specimens) arrived in very good condition,”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Hello Great service, from start to finish. I was kept informed of delivery times and any potential delays. The tree arrived when stated, the driver was lovely and helpful as the plant was heavy. Nothing was damaged as it had been very carefully wrapped and handled. It is now in its forever home, so thank you Paramount, great service and great product!”

Helpful Report

Posted 4 years ago

Paramount Plants is rated 4.8 based on 3,914 reviews