Login
Start Free Trial Are you a business?? Click Here

Paramount Plants Reviews

4.8 Rating 3,768 Reviews
94 %
of reviewers recommend Paramount Plants
4.8
Based on 3,768 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Paramount Plants Reviews

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 1st June 2025
Camilla
Paramount Plants 5 star review on 20th May 2025
Jane
Paramount Plants 5 star review on 20th May 2025
Jane
Paramount Plants 5 star review on 13th May 2025
Elizabeth
Paramount Plants 5 star review on 10th May 2025
Susan
Paramount Plants 5 star review on 10th May 2025
Susan
Paramount Plants 5 star review on 10th May 2025
Susan
392
Anonymous
Anonymous  // 01/01/2019
I was very disappointed with the quality of the salvia hot lips that I ordered for my mother’s birthday. Very brown and woody and not much growth on them. I appreciate that with a bit of love and attention, my mother might be able to regenerate them for next year but it’s not what I expected from any nursery, especially for the price ~ neither did the example photo on the website bear any resemblance to the sent items. Service when ordering was great and arrived on her birthday as requested ( albeit only the agapanthus arrived in morning and after emailing you (didn’t get a meaningful response other than someone “would check”, the salvia arrived early evening) but product let you down ~ would not order again from you I’m afraid.
Helpful Report
Posted 5 years ago
Hi Rebecca We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen
Posted 5 years ago
On 21st May we took delivery of the 12 x Campanula and at 11.25 per plant they were an absolute rip off, such weedy speciments. I can report that half are now dead. I will not use these people ever again.
Helpful Report
Posted 5 years ago
Hi Kathy We're very pleased you're happy with your order. We look forward to being of service again in the future. Thank you Karen
Posted 5 years ago
Nothing like the pictures and trees were not good quality.
Helpful Report
Posted 5 years ago
We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen
Posted 5 years ago
Plant arrived in poor condition due to the heat. Paramount plants rapidly resolved the problem and gave me a full refund. Good service.
Helpful Report
Posted 5 years ago
Hi David We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen
Posted 5 years ago
Terrible quality half dead plant supplied Still awaiting a reply to my complaint. I wont give it a bad review until you have replaid to my official complaint. Tuesday 4th April 11.30 am
Helpful Report
Posted 5 years ago
Hi Robert We are very sorry you are not 100% happy with your plant order and we're investigating your complaint, our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen
Posted 5 years ago
Disappointed. Contacted you within the 3 day time frame to advise this. No response to date.
Helpful Report
Posted 5 years ago
Hi Claire We are very sorry you are not 100% happy with your order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen
Posted 5 years ago
Binding to tight at roots-bark damaged
Helpful Report
Posted 5 years ago
Hi Phillip We are very sorry you are not 100% happy with your tree order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen
Posted 5 years ago
Paramount Plants is rated 4.8 based on 3,768 reviews