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PalletOnline Reviews

4.7 Rating 1,868 Reviews
92 %
of reviewers recommend PalletOnline
Read PalletOnline Reviews

About PalletOnline:

We are PalletOnline: The UK's top choice for pallet collection and delivery, to and from any destination in the UK and Ireland.

Proven to be the most reliable pallet delivery service in the UK, we are proud to be trusted by so many businesses and individuals to deliver a HUGE variety of goods across the UK and beyond.

✔️ Get an instant quote
✔️ Enjoy same day collection
✔️ Detailed tracking available
✔️ Insure your goods for up to £6,000!
✔️ Dedicated customer support team

If you're looking for a reliable and cost-effective pallet delivery, you've come to the right place! Ship your pallets anywhere in the UK, including mainland, highlands and islands, quickly and safely, with PalletOnline!

But don't just take our word for it - see what our customers have to say!

Visit Website

Phone:

01782525332

Email:

support@palletonline.co.uk

Location:

Distribution House,
Chemical Lane East,
Stoke-on-Trent
Staffordshire
ST6 4FB

Write Your review

Anonymous
Anonymous  // 01/01/2019
Greatcservice, prompt collection, delivered on time, wonderfully
Helpful Report
Posted 4 months ago
Thank you, Chris, for your fantastic review! We're thrilled to hear that you experienced great service, timely collection, and on-time delivery. Your kind words inspire us to keep delivering the best for our customers. We look forward to serving you again soon! Warm regards, Team PalletOnline
Posted 4 months ago
Super smooth, very easy to navigate website.
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Posted 4 months ago
Thank you, Liam, for your outstanding review! We're so glad to hear that you found our website easy to navigate. We strive to make the online shopping experience as seamless as possible for all our customers. Your feedback inspires us to keep improving and providing top-notch service. We can't wait to welcome you back again soon! Warm regards, Team PalletOnline
Posted 4 months ago
Excellet service went very smoothly , these were the best price i could find
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Posted 4 months ago
Thank you, Daryl, for your amazing review! We're thrilled to hear that you found our service smooth and our prices unbeatable. Your satisfaction means the world to us, and we’re here to ensure you have the best experience every time. We can’t wait to help you again in the future! Warm regards, Team PalletOnline
Posted 4 months ago
Excellent service and very good price. My item was collected on the day specified and delivered to my door again when specified, it was a very heavy item and the delivery driver even put it round the back for me. Very well pleased.
Helpful Report
Posted 4 months ago
Thank you, Stephen, for your wonderful review! We're delighted to hear that our service met your expectations and that your delivery went smoothly. It's great to know the driver was able to help with your heavy item. Your satisfaction truly motivates us to continue delivering exceptional service. We look forward to assisting you again soon! Warm regards, Team PalletOnline
Posted 4 months ago
Faultless to be honest!
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Posted 4 months ago
Thank you, Thomas, for your fantastic review! We're overjoyed to hear that you found our service faultless. Your satisfaction is our top priority, and your feedback inspires us to keep delivering excellence. We can't wait to assist you again in the future! Warm regards, Team PalletOnline
Posted 4 months ago
Easy to book, delivered on time.
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Posted 4 months ago
Thank you, Richard, for your excellent review! We're thrilled to hear that you found the booking process easy and that your delivery was on time. Your feedback encourages us to keep providing great service. We look forward to serving you again in the future! Warm regards, Team PalletOnline
Posted 4 months ago
Thank you, Richard, for your fantastic review! We're so pleased to hear that you found the booking process straightforward and that your delivery was timely. Your feedback inspires us to continue delivering top-notch service. We can't wait to help you again in the future! Best wishes, Team PalletOnline
Posted 4 months ago
First time ever sending a pallet, the pickup driver was class and the service brilliant. Excellent value for money and service
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Posted 4 months ago
Thank you, Rachel, for your amazing review! We’re thrilled to hear that your first experience with us was positive and that our pickup driver and service met your expectations. Your kind words and appreciation for our value mean the world to us. We can't wait to assist you again in the future! Warm regards, Team PalletOnline
Posted 4 months ago
Thank you for fast and cheap service. Highly recommended.
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Posted 4 months ago
Thank you, Marek, for your wonderful review! We're delighted to hear that you were pleased with our fast and affordable service. Your recommendation means a lot to us, and we’re committed to maintaining this high level of service. We look forward to serving you again soon! Best wishes, Team PalletOnline
Posted 4 months ago
very happy great service , able to track my pallets progress, and contacted me on delivery. Fantastic service will definitely use again.
Helpful Report
Posted 4 months ago
Thank you, Kelly, for your fantastic review! We’re so glad to hear that you were happy with our service and appreciated the ability to track your pallet's progress. It's great to know that our communication on delivery met your expectations. We can’t wait to assist you again in the future! Warm wishes, Team PalletOnline
Posted 4 months ago
I never have any issues..I send a few pallets a week with u guys and the customer is always happy 😊
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Posted 4 months ago
Thank you, Trevor, for your fantastic review! We’re so glad to hear that you consistently have a smooth experience with us and that your customers are happy. Your continued support means everything to us, and we look forward to keeping that positive momentum going for you! Warm regards, Team PalletOnline
Posted 4 months ago
An excellent service. 1st time user and really impressed, collected when they said it would be and delivered when they said it would be. As quick as me driving to Scotland to collect it and cost a fraction of what it would have cost me in fuel alone. Would recommend them. 100%.
Helpful Report
Posted 4 months ago
Thank you, Alan, for your fantastic review! We're so pleased to hear that your first experience with us was smooth and efficient. It’s great to know that our service not only saved you time but also money. Your recommendation means the world to us, and we can’t wait to help you again in the future! Best wishes, Team PalletOnline
Posted 4 months ago
Fantastic service . everything went as planned Good value for money
Helpful Report
Posted 4 months ago
Thank you, William, for your fantastic review! We’re so glad to hear that everything went smoothly for you and that you found our service to be a great value. Your satisfaction is our top priority, and we appreciate your positive feedback. We look forward to serving you again in the future! Warm regards, Team PalletOnline
Posted 4 months ago
Would 100% use again friendly service and straight forward with regards to collection and choosing the size for the collection
Helpful Report
Posted 4 months ago
Thank you, Stephen, for your fantastic review! We’re so glad to hear that you found our service friendly and straightforward. It’s always our goal to make the collection process as easy as possible for our customers. We look forward to helping you again in the future! Warm regards, Team PalletOnline
Posted 4 months ago
Arrived on time, very helpful driver.
Helpful Report
Posted 4 months ago
Thank you, Norman, for your fantastic review! We’re so glad to hear that your delivery arrived on time and that our driver was helpful. Your satisfaction is our top priority, and your kind words inspire us to continue providing excellent service. We can’t wait to help you again in the future! Warm regards, Team PalletOnline
Posted 4 months ago
Excellent service, the driver contacted us to ensure the pallet was ready for collection and also rung to say it had been collected as there was no one there to greet him at the time.
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Posted 4 months ago
Thank you, Susan, for your fantastic review! We're so pleased to hear that our driver provided excellent communication during the collection process. Your satisfaction is what drives us to deliver the best service possible. We look forward to assisting you again soon! Warm regards, Team PalletOnline
Posted 4 months ago
Prompt responses from customer services.
Helpful Report
Posted 4 months ago
Thank you, Chris, for your fantastic review! We greatly appreciate your kind words about our customer service team. Prompt responses are a priority for us, and it’s wonderful to know that you experienced just that. Your support motivates us to keep delivering exceptional service. We can’t wait to assist you again soon! Warm regards, Team PalletOnline
Posted 4 months ago
Didn’t collect as booked. Pointless paying extra for 24-hour delivery !
Helpful Report
Posted 4 months ago
Hi Duncan, I’m truly sorry to hear about the missed collection and understand your frustration with not receiving your pallet as scheduled. We aim to provide efficient service, and it’s disappointing to learn we fell short this time. While our 24-hour delivery service is designed to enhance the experience, we know unexpected issues can occur. Your feedback is vital, and we’ll certainly work to improve our communication and coordination to prevent this from happening in the future. Thank you for sharing your thoughts with us. Warm regards, Team PalletOnline
Posted 4 months ago
The service was very professional.
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Posted 4 months ago
Thank you, Shiante, for your fantastic review! We're so pleased to hear that you found our service professional. Your feedback truly motivates us to keep delivering top-notch service. We look forward to assisting you again in the future! Warm regards, Team PalletOnline
Posted 4 months ago
Won't use again.
Helpful Report
Posted 4 months ago
Hi Mark, We’re sorry to read your review. We’ve checked your booking and can confirm the delivery itself was completed on time. In fact, we upgraded your service to a Next Day delivery at our own cost to keep everything on schedule. The initial collection attempt failed because the site was closed at the time of arrival. While we always do our best to work around site restrictions, we do rely on access being available. We appreciate your feedback but believe this booking was managed fairly, and your goods did reach their destination on time. Kind regards, The PalletOnline Team
Posted 4 months ago
Excellent service so very easy to use
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Posted 5 months ago
Thank you, David, for your wonderful review! We're so glad to hear that you found our service easy to use. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to serving you again soon! Warm regards, Team PalletOnline
Posted 4 months ago
PalletOnline is rated 4.7 based on 1,868 reviews