Pact Coffee Reviews

Name: Pact Coffee
Address: The Biscuit Factory - A.403100 Drummond Road, London
Rating: 4.72

4.7 Rating 2,150 Reviews

94 %

of reviewers recommend Pact Coffee

Company Reviews

Metrics

Info

4.7

Based on 2,150 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Pact Coffee:

We source world-class coffee, roast it expertly and then grind it fresh - ready to deliver it right to your door.

You pick your brewing method, grind type, flavour profile and delivery schedule, and we make sure you never run out of the coffee you love.

And with free next day delivery (when you order Monday-Friday before 1pm) and letterbox-friendly packaging, there’s no reason to wait for your next cup.

We’re also making coffee a force for good, with a 100% commitment to direct trade and an investment and training programme that helps farmers change their lives for better. Paying 25-125% more than Fairtrade prices, we encourage farmers to strive for speciality grade crops - because it’s about quality, not charity.

Want to know more, or need any help? Chat coffee with our Customer Champions Monday-Sunday, 9am-5pm.

Visit Website

Phone:

020 3095 3975

Email:

ahoy@pactcoffee.com

Location:

The Biscuit Factory - A.403100 Drummond Road
London
SE16 4DG

Write Your review

Tell us how Pact Coffee made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pact Coffee 5 star review on 28th September 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tasty coffee that is always fresh. I like how they send a different blend with each order.”

Helpful Report

Posted 6 years ago

“Great coffee at avoidable prices, super fast delivery too!!”

Helpful Report

Posted 6 years ago

“sorry, didn't try new coffee one but very satisfied with first order”

Helpful Report

Posted 6 years ago

“Lovely coffee..smooth chocolatey flavour..perfect for anytime of day, and enjoying the simplicity of the V60! Already looking forward to my next bag to arrive!😊”

Helpful Report

Posted 6 years ago

“The Customer Services have always addressed any issues satisfactory for me. They are prompt, customer-focused, a great pleasure to find in this day and age.”

Helpful Report

Posted 6 years ago

“Delicious coffee, packaged really well, convenient as it can be delivered when I’m not in, I never run out of coffee, the easy adjustable timescale is amazing for when we go on holiday or just have enough coffee.”

Helpful Report

Posted 6 years ago

“Quality of coffee is great, good value for money including delivery, customer service is excellent and effective.”

Helpful Report

Posted 6 years ago

“love the coffee and love the service. Great having something different for my morning brew!”

Helpful Report

Posted 6 years ago

“I was given a gift voucher for Pact and have to say I am extremely impressed with both the coffee itself and the service provided by Pact. The coffee is delivered in a “flat pack” that fits a letterbox so no need to stay in either. Perfect!”

Helpful Report

Posted 6 years ago

“Bought for my husband and am so glad I did. Coffee is beautiful and the customer service is just amazing. Couldn't be happier”

Helpful Report

Posted 6 years ago

“This coffee is my new reason to get out of bed in the morning - delicious aroma and tastes like a dream - a coffee-flavoured dream!”

Helpful Report

Posted 6 years ago

“Great flavor! Well packaged! Love the authenticity and simplicity. Thank you Pact ☺️”

Helpful Report

Posted 6 years ago

“Beautifully fragrant, full bodied and strong coffee at such a reasonable price!”

Helpful Report

Posted 6 years ago

“I love the coffee. I was getting tired of the same old coffee available elsewhere: bitter and burnt. I’ve had two different beans now from Pact and have really enjoyed both of them. Very simple, no pushy sales tactics and easy to skip the next batch if you are not quite ready.”

Helpful Report

Posted 6 years ago

“great coffee”

Helpful Report

Posted 6 years ago

“I was introduced my a friend as I didn’t know where to buy coffee from next. I super impressed with how fresh the coffee is, how quickly it is delivered and the flavour is always amazing! I will continue to get my coffee from Pact and I will recommend it to anyone!”

Helpful Report

Posted 6 years ago

“I received my first pack of Pact Coffee a month ago .The coffee is excellent and frankly , I will not be buying any brands from supermarkets now . I also like the fact that you can try different coffees to compare and I am advised when delivery is imminent . All in all , a good system and superb coffee .”

Helpful Report

Posted 6 years ago

“Have been subscribed to Pact for a few years now and it's been the best coffee provider I've used. Quality coffee, really easy to control frequency and a great variety of coffees. Will be buying from Pact for a long time to come!”

Helpful Report

Posted 6 years ago

“Coffee and the service provided is great!!! I have already recommended to my friends!”

Helpful Report

Posted 6 years ago

“Being a fan of coffee to pace my day, I was looking at a convenient and ethical way to get coffee beans and came across PACT a few weeks ago... I am a total convert! The coffee gets delivered through my door in a very convenient packaging, the communication is fantastic, and most of all... the coffee is wonderful!”

Helpful Report

Posted 6 years ago

Pact Coffee is rated 4.7 based on 2,150 reviews