Pact Coffee Reviews

4.72 Rating 1,893 Reviews
94 %
of reviewers recommend Pact Coffee
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.79 out of 5
Read Pact Coffee Reviews

About Pact Coffee:

We source world-class coffee, roast it expertly and then grind it fresh - ready to deliver it right to your door.

You pick your brewing method, grind type, flavour profile and delivery schedule, and we make sure you never run out of the coffee you love.

And with free next day delivery (when you order Monday-Friday before 1pm) and letterbox-friendly packaging, there’s no reason to wait for your next cup.

We’re also making coffee a force for good, with a 100% commitment to direct trade and an investment and training programme that helps farmers change their lives for better. Paying 25-125% more than Fairtrade prices, we encourage farmers to strive for speciality grade crops - because it’s about quality, not charity.

Want to know more, or need any help? Chat coffee with our Customer Champions Monday-Sunday, 9am-5pm.

Visit Website


020 3095 3975



The Biscuit Factory - A.403100 Drummond Road

Write Your review

Tell us how Pact Coffee made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
The beans are fantastic but the biggest difference for me is the ability to specify the grind based on the brewing method. It has made a huge difference to the taste of my morning coffee! The customer service is fantastic and it is just so convenient.
Posted 5 months ago
Since I joined they have been accurate, fast, honest and reliable. The quality of their coffees so far (3 months) has been excellent. I can always recommend them with confidence.
Posted 5 months ago
Pact Coffee is great coffee all the time. The suscription is very flexible so I never run out of coffee, but I can manage any potential overlap as well. I definitely recommend it.
Posted 5 months ago
Great service and fantastic coffee with a good range of flavour profiles
Posted 5 months ago
Super tasty and straight to my door. Really useful for staying awake in the afternoon.
Love the packaging.
Posted 5 months ago
The coffee is very good the taste is fantastic.
Thank you so much for the coffee.
It is the best coffee ever
Posted 6 months ago
Love the fact I know I've got my coffee beans coming every month and they smell gorgeous too. Thank you!
Posted 6 months ago
So far have had two monthly deliveries of Pact Coffee and both have been excellent!
Posted 6 months ago
Absolutely delicious - you must try! The house blend is lovely :-) we use with Aeropress!
Posted 6 months ago
It's quite simply the nicest coffee I've ever tasted. Add the convenience, and I don't think you can ask for more. You do pay more for your coffee with Pact, but it's worth it -- simple as that.
Posted 6 months ago
Very smooth and enjoy every cup
Posted 6 months ago
Very prompt delivery and delicious coffee
Posted 6 months ago
So far, two packets of coffee and rates as one of the best coffee's I have made at home. You do not need any extra flavouring and you can taste the fruit in background. I would recommend this coffee company for any body who loves coffee. Also when they say your coffee is going to arrive, it arrives on time.
Posted 6 months ago
Just having discovered speciality coffee I decided to try Pact, and so far, colour me impressed. The service is first class, I am kept well informed about deliveries and the like and my coffee is delivered promptly in excellent packaging. My most recent delivery was roasted one day, packed the next and delivered the next! Superb! As a new user I have limited experience with the various coffees provided by Pact but the one I have tried to date was both interesting and enjoyable, and left me looking forward to the next delivery.
Basically Pact coffee have hit every checkbox on my list from the excellent service to the packaging and the information provided.
A very happy customer
Posted 6 months ago
I am so happy I came across Pact Coffee. The coffee is fresh and delicious!
Posted 6 months ago
Very affordable and every coffee has been fantastic so far.
Posted 6 months ago
The coffee tastes great, it's rich to the taste . I like the coffee very much 😊
Posted 6 months ago
Good range of sustainable coffee at a good price. Fast delivery, what more could you ask for?
Posted 6 months ago
Absolutely delighted with both products service and attitude certainly will be staying with this excellent company thanks Vanessa
Posted 6 months ago
So happy with my current plan, super fast delivery and gourmet coffee.
Posted 6 months ago
Pact Coffee is rated 4.72 based on 1,893 reviews