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Pact Coffee Reviews

4.7 Rating 2,151 Reviews
94 %
of reviewers recommend Pact Coffee
Company Reviews Metrics Info
4.7
Based on 2,151 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Pact Coffee Reviews

About Pact Coffee:

We source world-class coffee, roast it expertly and then grind it fresh - ready to deliver it right to your door.

You pick your brewing method, grind type, flavour profile and delivery schedule, and we make sure you never run out of the coffee you love.

And with free next day delivery (when you order Monday-Friday before 1pm) and letterbox-friendly packaging, there’s no reason to wait for your next cup.

We’re also making coffee a force for good, with a 100% commitment to direct trade and an investment and training programme that helps farmers change their lives for better. Paying 25-125% more than Fairtrade prices, we encourage farmers to strive for speciality grade crops - because it’s about quality, not charity.

Want to know more, or need any help? Chat coffee with our Customer Champions Monday-Sunday, 9am-5pm.

Visit Website

Phone:

020 3095 3975

Email:

ahoy@pactcoffee.com

Location:

The Biscuit Factory - A.403100 Drummond Road
London
SE16 4DG

Write Your review

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Unverified Reviewer
“My first delivery, on time, very pleased.”
Helpful Report
Posted 7 years ago
DOMINIC R
Verified Buyer
“Nice flavour and smooth on the palette”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“I love coffee and I love Pact. Went for the house brew and tried using a filter for the first time and I've been so excited about it, I've been making all my friends lovely coffee when they come round and they love it. "Tastes like what you'd get at one of those cool, independent coffee shops."”
Helpful Report
Posted 7 years ago
Alexander R
Verified Buyer
“Banging coffee so far”
Helpful Report
Posted 7 years ago
Sotirios S
Verified Buyer
“Nice and environment friendly packaging. Excellent info on the product. Great coffee!”
Helpful Report
Posted 7 years ago
Simon B
Verified Buyer
“Excellent, specially selected coffee, beautifully packaged, delivered to your door. What's not to like?”
Helpful Report
Posted 7 years ago
Julia B
Verified Buyer
“I received my first pack with a free V60 and I love it. I'm not sure what can you be doing better, to be honest :) But I'll message you when I think of something. Thanks for kickstarting my mornings.”
Helpful Report
Posted 7 years ago
Joanna M
Verified Reviewer
“Great service and delicious coffee from ethical sources responsibly packaged”
Helpful Report
Posted 7 years ago
Julian U
Verified Buyer
“Excellent coffee and a smooth customer experience. I don't regularly use all the time but I return from time to time for great coffee.”
Helpful Report
Posted 7 years ago
Luke B
Verified Buyer
“Fantastic full flavoured coffee and great value for the quality you're getting really enjoyed the coffee and will be ordering more”
Helpful Report
Posted 7 years ago
Saul E
Verified Buyer
“Great coffee at a reasonable price. Love the variety on offer.”
Helpful Report
Posted 7 years ago
Kate H
Verified Buyer
“I used Pact a few years ago and was impressed then, but now even moreso! Not only can you really and truly taste the difference in terms of quality in comparison to supermarket blends, but you are informed of the ‘journey’ behind it all, which makes you appreciate it even more. It’s a subscription well worth keeping.”
Helpful Report
Posted 7 years ago
Jo L
Verified Buyer
“Loving my new coffee! The Planalto is like a treat in a cup. Yum.”
Helpful Report
Posted 7 years ago
Laura D
Verified Buyer
“Mmmm yumski!!”
Helpful Report
Posted 7 years ago
Justin M
Verified Buyer
“Pact coffee has delivered a great range of coffees that are expertly roasted. It's seemless and easy and for roughly .42p a day for coffee, that's pretty easy on the wallet. The quality is the most impressive. It can be really difficult to find great coffee outside of the small coffee shops, but Pact makes it easy to support all sides of the supply chain evenly and get a great tasting cup of coffee.”
Helpful Report
Posted 7 years ago
Kate K
Verified Buyer
“Great service, and easy to amend orders. The coffee is very good quality (I like the packaging flat!). The 2 orders I have had so far are both lovely coffees. There is plenty of choice, and well detailed so you can make an informed choice.”
Helpful Report
Posted 7 years ago
Briony K
Verified Buyer
“The most delicious coffee I have ever had the pleasure of drinking. I got a free V60 coffee dripper with my first order which I absolutely love! It is so handy and takes away the dreaded nightmare of having to clean a cafetiere. I really like being able to customise exactly how often the coffee will be sent to me, so I don't feel like I am overspending or filling my cupboards with the stuff :)”
Helpful Report
Posted 7 years ago
Stanley P
Verified Buyer
“Amazing deal to get the coffee filter for free with the first purchase - coffee was delicious, need to try and different types now but if you want a treat sent to the door for coffee drinkers The choice seems good and so far I'm impressed”
Helpful Report
Posted 7 years ago
Jo-Anne B
Verified Buyer
“So lovely to have the coffee arrive on my doorstep. I am enjoying the coffee a lot and after my gift voucher finishes I will continue to order for myself”
Helpful Report
Posted 7 years ago
Alison D
Verified Buyer
“I’m totally converted! Just about the best coffee I’ve ever had! I’m very pleased 😃 x”
Helpful Report
Posted 7 years ago
Pact Coffee is rated 4.7 based on 2,151 reviews
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