Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.70

4.7 Rating 4,722 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,722 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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Outdoor Toys 5 star review on 11th February 2022

127

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No communication at all since order. Should have been delivered by now and nothing. Queue on phone line is 26 people not holding for that long. No live chat on website and they don't reply to emails. Absolutely shocking.”

Helpful Report

Posted 3 years ago

“Not able to get through on phone line. Delivery that was paid for hasn't happened. Delivery that was promised in chat function has not happened. Product was ordered well in time for child's birthday. Hugely disappointing company, website and awful customer service. Do not use this company.”

Helpful Report

Posted 3 years ago

“Order placed 3 weeks ago along with a 3-7 day delivery. Item still hasn't arrived. Contact after 2 weeks to be told its being sent however still hasn't arrived. Waited for hours in a call waiting queue to be cut off at the last minute.”

Helpful Report

Posted 3 years ago

Outdoor Toys is rated 4.7 based on 4,722 reviews