Login
Start Free Trial Are you a business? Click Here

Osmio Reviews

4.7 Rating 3,235 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,235 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
56
Anonymous
Anonymous  // 01/01/2019
Hi there, I’ll m really happy that you adked me my thought as I’m try to communicate with you with no success as the guy I’m talking with doesn’t really care about my feedback. The machine is nice I really like it. But there is some issue on the finishing like glue and rusty marks which make me feel like if I bought the machine from a basic Chinese website. Even more after I found out that you sell the same machine with issue on EBay Osmio outlet account for £100. That’s just not serious and I’m thinking to buy the Us machine from now on
Helpful Report
Posted 1 year ago
I have used osmio filters for a few years and they are great. However I can't say the same for the tap valves. Osmio supplied tap valves only last a couple of years before they drip. On top of this the last one osmio sent wasn't even the correct size for the tap, which osmio supplied in the first place by the way. I will continue to use osmio filters but will be sourcing tap valves from somewhere else in the future.
Helpful Report
Posted 1 year ago
Very quick delivery
Helpful Report
Posted 1 year ago
Awesome & Thanks
Helpful Report
Posted 1 year ago
Great product and great service except that some maintenance requirements are not highlighted or listed properly in the manual.
Helpful Report
Posted 1 year ago
The addition to add reminder for when the water filter are due for change is just amazing.
Helpful Report
Posted 1 year ago
Very helpful when contacted for concerns and queries. Dealt with customers enquiries appropriately and immediately.
Helpful Report
Posted 1 year ago
I would like to recive information ledowy or a ledowy to scan code that Brita up short trailer on how to sanitize the machine and so. I found fire people on YouTube but i rather wach the company video to be sure in doing it correct. Thank You.
Helpful Report
Posted 1 year ago
I love my water filter and the fresh water it makes. However the sanitation process was very lengthy and hugely wasteful of water. A problem for me as I have a water metre - unfortunately
Helpful Report
Posted 1 year ago
The product is just what I was looking for. It was really easy to place the order and delivered within a few days.
Helpful Report
Posted 1 year ago
I was pleased to find that Osmio sell replacement cartridges for their Swan single dispensing tap which I use with a drinking water carbon filter. Other makes I've tried in the past all fail after c. 2 years with no parts available. So well done Osmio and they arrived in good time.
Helpful Report
Posted 1 year ago
Very helpful and will be purchasing other products from them.
Helpful Report
Posted 1 year ago
Great product
Helpful Report
Posted 1 year ago
Overall, I'm very impressed with the filter but the only thing that annoys me is the fact that the stand is fixed in one place and you can't choose at what height for it to be at. Whilst making drinks, the water tends to splash quite a bit.
Helpful Report
Posted 1 year ago
Very prompt service as usual
Helpful Report
Posted 1 year ago
Excellent service very fast and an absolute necessary product
Helpful Report
Posted 1 year ago
Best products,organic coffee and fast delivery
Helpful Report
Posted 1 year ago
Recently I had a small problem that was amicably resolved by Osmio. Thank you
Helpful Report
Posted 1 year ago
It’s such a well made product and a great water filter. We don’t have room for under the sink units so this is perfect!
Helpful Report
Posted 1 year ago
I bought the Osmio Zero Reverse four years ago. The area I live is hard water, the difference Osmio did to the taste of the drinking water and to know that we drinking clean water is amazing. We no longer buy water in plastic bottles that are so bad for our health and our pocket. The cost of changing the filters twice is al ot cheaper than other water filters.
Helpful Report
Posted 1 year ago
Osmio is rated 4.7 based on 3,235 reviews