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Osmio Reviews

4.7 Rating 3,396 Reviews
93 %
of reviewers recommend Osmio
4.7
Based on 3,396 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 2nd August 2026
Christopher Rea
Osmio 5 star review on 3rd June 2026
Frankie Mensah
Osmio 5 star review on 19th April 2026
Ecaterina Dontu
Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
59
Anonymous
Anonymous  // 01/01/2019
simple and smooth transaction and prompt delivery
Helpful Report
Posted 4 years ago
delivery was very quick
Helpful Report
Posted 4 years ago
Item was dispatched quickly... very easy to use, loving it so far especially noticed a difference with the flavour of tea also it doesn’t stain the cups any more. We drink lots of water so the capacity on the Osmio is perfect for us. Definitely recommend. Thank you.
Helpful Report
Posted 4 years ago
Great customer service. Had a small problem related to the Tap (aging concern not new) for which had seeked assistance from the team. Team responded promptly with the solution with Video to fix and the right part to order. The ordering process and resolution was very smooth. Thank you for your assistance.
Helpful Report
Posted 4 years ago
I bought a water filter from Osmio a few months ago. The aftersale customer support I received from Osmio was outstanding!! They patiently and thoroughly answered all my queries and had phone calls to understand my situation and requirements in detail to recommend the right solutions. And they went above and beyond the expected to make sure that my problem is actually resolved, proving that it was right to put my trust in them. Hats off to you all.
Helpful Report
Posted 4 years ago
Contacted Osmio on several occasions Prior to taking delivery of my espresso machine. This was to enquire about the product and how it would improve the water quality for taste and help protect my machine from any scale and corrosion due to poor water quality. Everyone who I spoke with was friendly and helpful and most importantly knowledgeable about the product. Mark was very helpful when discussing water mineralisation and my needs for the espresso machine. Order was then made and delivery as advertised with the unit arriving the very next day. The important things to me now days is finding a good product which is well supported and good customer service all which Osmio provide. I would definitely recommend Osmio to anyone looking for any water related treatment.
Helpful Report
Posted 4 years ago
Dear Osmio, I was very impressed with the speedy delivery! we have had to get rid of our KFLOW RO system as there are issues with replacement filters, so I made sure to order replacements alongside your system. I will gladly give a separate review of how we find our daily usage etc! Ailsa Reason.
Helpful Report
Posted 4 years ago
so far so good easy to fit being a plumber helped will have 2 wait to see results
Helpful Report
Posted 4 years ago
Great service. Prompt delivery.
Helpful Report
Posted 4 years ago
Does what it says on the tin. Well built osmio filter. Anyone looking for osmio filter just buy one. Good customer service and fast delivery. Thank you.
Helpful Report
Posted 4 years ago
Fast delivery shower head fitted nicely and I don’t know the benefits yet but is good to know that filter is taking nasty things away
Helpful Report
Posted 4 years ago
Great :)...
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Posted 4 years ago
Very professional and efficient service as always
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Posted 4 years ago
I have used Osmio for many years for their quick service.
Helpful Report
Posted 4 years ago
I fitted my 25 watt unit in July 2020 and the bulb should have lasted 8000 hours that’s about 333 days. It lasted one year and nine months - well over the guaranteed distance. Thank you Osmio. David Llewellyn
Helpful Report
Posted 4 years ago
Checked-in with Osmio team before ordering tap washer and must say the service and speed of delivery were first class!
Helpful Report
Posted 4 years ago
Équipe formidable service après vente parfait !!
Helpful Report
Posted 4 years ago
Very efficient service well done
Helpful Report
Posted 4 years ago
The service from Osmio was second to none. The items came really quickly and the packaging was robust and secure. Would have no hesitation in using this Company again. Highly recommended.
Helpful Report
Posted 4 years ago
Excellent piece oof equipment. Works very well. I would and have already recomended to friends & family
Helpful Report
Posted 4 years ago
Osmio is rated 4.7 based on 3,396 reviews