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Osmio Reviews

4.7 Rating 3,353 Reviews
93 %
of reviewers recommend Osmio
4.7
Based on 3,353 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 3rd June 2026
Frankie Mensah
Osmio 5 star review on 19th April 2026
Ecaterina Dontu
Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
58
Anonymous
Anonymous  // 01/01/2019
New filter cartridge arrived overnight by DPD. Great service
Helpful Report
Posted 2 years ago
I phoned for advice as I was having trouble removing my cartridge housing. Gentleman I spoke to was very helpful sending me the wee manual I needed. As a result I was able to remove housing. Replacement cartridges I ordered received next day. Excellent service. Thank you.
Helpful Report
Posted 2 years ago
When it is working, this is an excellent RO system. However, it is far too complicated to change the filters and as such after my second machine and at least four years of using the time has come for me to give up. I am too old to work out which pipe goes where. May I suggest that some sort of colour coding or numbers on the valves or pipes would make it easier?
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Posted 2 years ago
Superb as per. Recommend to everyone
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Posted 2 years ago
I loved this water filter & was sooohappy That the filters it was provided with lasted for nearly 6 months. Sadly the next lot we bought only lasted 3 months which is a massive massive disappointment & makes me wonder if they’ve made them different now so they don’t last as long! It doesn’t make sense as our water consumption hasn’t gone up. Big thumbs down for me - these filters are v pricey to be doing a change this often. It’s a bit like food in the super market we now pay more for smaller portions - I won’t but this again& May have to get rid 🤦‍♀️
Helpful Report
Posted 2 years ago
Unfortunately we received the wrong order and when ringing up to notify the problem the customer service lady was rude.
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Posted 2 years ago
Excellent service, quick delivery and update about the product.
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Posted 2 years ago
Easy to use and most enjoyable to drink 😊
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Posted 2 years ago
Been using Osmio products for years now and will continue to do so for the foreseeable future.
Helpful Report
Posted 2 years ago
This push on water filter does improve the quality of drinking water. Easy to fit under the sink and lasts about a year. I have been using these filters for many years they are great value.
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Posted 2 years ago
i found your staff very helpful and gave very good advice about the Osmio pro 3 filter assy and delivery arrived the next day
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Posted 2 years ago
Service was great so far.
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Posted 2 years ago
Excellent, good quality tap and filter. Easy to use website and with fast delivery.
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Posted 2 years ago
Fast delivery. Easy ordering good quality product. Well done
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Posted 2 years ago
This company, particularly the owner have a genuine passion for the health and wellbeing of people and planet. Their products are an overflow of this. They recently replaced my old Zero for a fusion and it suits our need's better than the zero did.
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Posted 2 years ago
We sent in our Osmio system for servicing. Everyone was helpful and it came back working brilliantly. I really appreciate the 'human' touch that Osmio offers - getting a personal response to emails is great and their people really go the extra mile.
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Posted 2 years ago
very quick delivery on the system and filters. So easy to install and change out filters.
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Posted 2 years ago
Very helpful on the phone as I thought I'd ordered the wrong item. Speedy service too :-) Thanks!
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Posted 2 years ago
Great reminder service, products in stock and very fast delivery.
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Posted 2 years ago
Very good service
Helpful Report
Posted 2 years ago
Osmio is rated 4.7 based on 3,353 reviews